# AgentZap vs Vocenya

An AI phone receptionist sold on per-minute plans, with calendar booking, call transfers, English and Spanish, and live human agents available per transferred call. It publishes a page for each US state. AgentZap is a product of Mega Systems LLC.

> **We make Vocenya. Here’s how we rank, and where others may fit you better.** Every vendor here, ours included, is shown with the same fields, sourced from its own website and ordered by the same published rule. Nobody pays to be listed. Where another tool may fit you better, we say so.

- Website: https://agentzap.ai
- Type: Ready-made product
- Last checked: 2026-10-05

## Facts

- **Starting price:** $109/month (Starter, 150 minutes included, $0.85 per extra minute, plus a $499 one-time training and setup fee). Source: https://agentzap.ai/pricing, checked 2026-10-05
- **Free trial:** Not published (No free trial published; a 30-day money-back guarantee is offered instead.)
- **Languages:** English, Spanish (Additional languages available.). Source: https://agentzap.ai/, checked 2026-10-05
- **HIPAA / BAA:** Yes (States a signed BAA for every healthcare client handling PHI, included with the plan.). Source: https://agentzap.ai/hipaa, checked 2026-10-05
- **Integrations:** Google Calendar, Outlook, Calendly, ServiceTitan, Jobber, Housecall Pro, Clio, Vagaro, SimplePractice, Dentrix. Source: https://agentzap.ai/locations/us/new-jersey, checked 2026-10-05
- **Books appointments:** Yes. Source: https://agentzap.ai/pricing, checked 2026-10-05
- **Transfers to a person:** Yes (Transfers to your team; live AgentZap agents are $2.50 per transferred call.). Source: https://agentzap.ai/pricing, checked 2026-10-05
- **Two-way AI texting:** Not published (SMS is described for notifications and reminders; two-way AI texting is not published.)
- **Website chat:** Not published

## AgentZap and Vocenya, side by side

AgentZap’s column is from its own pages (source and date per fact); Vocenya’s is read from our live plans and settings. Estimates use each company’s published prices at about three minutes a call, before tax.

| | AgentZap | Vocenya (our product) |
| --- | --- | --- |
| How you pay | Monthly plan with minutes included, then per minute [source](https://agentzap.ai/pricing), checked 2026-10-05 | Flat monthly plan with AI minutes included, then a published rate per extra minute |
| Included each month | Starter $109: 150 minutes; Professional $295: 450 minutes; Business $899: 1,500 minutes [source](https://agentzap.ai/pricing), checked 2026-10-05 | Value $49: 250 minutes; Starter $99: 300 minutes; Growth $249: 1,000 minutes; Pro $499: 2,500 minutes |
| Past the allowance | $0.70 to $0.85 per extra minute, by plan [source](https://agentzap.ai/pricing), checked 2026-10-05 | $0.25 to $0.35 per extra minute, by plan; calls keep being answered past the allowance |
| Setup fee | $499 one time on monthly plans; reduced on annual, waived on some terms [source](https://agentzap.ai/pricing), checked 2026-10-05 | None on any plan |
| Contract | Month to month with 30 days’ notice; 6-month and annual terms optional [source](https://agentzap.ai/pricing), checked 2026-10-05 | Month to month, cancel any time |
| Trying it first | 30-day money-back guarantee; no free trial published [source](https://agentzap.ai/), checked 2026-10-05 | 14-day free trial with no card to start, plus a website demo that builds a receptionist from your site and calls your phone |
| Channels | Phone calls (inbound and outbound); SMS and email notifications [source](https://agentzap.ai/), checked 2026-10-05 | Live today: phone calls, website chat, WhatsApp, Shopify and outbound calls. Coming soon: texting and email. |
| WhatsApp | Not published | Yes, on its own plan or as an add-on |
| Shopify | Not published | Yes, answers from your live catalog and order status |
| Languages | English and Spanish; additional languages available [source](https://agentzap.ai/), checked 2026-10-05 | English and Spanish on every plan; 89 languages on Studio voices |
| HIPAA / BAA | Signed BAA stated as included with the plan [source](https://agentzap.ai/hipaa), checked 2026-10-05 | HIPAA mode with a Business Associate Agreement is built; it opens to new practices once our BAA is published |
| People behind the AI | Live agents 24/7 at $2.50 per transferred call [source](https://agentzap.ai/pricing), checked 2026-10-05 | Warm transfers to your team from Growth up; GH Live, our staffed answering team, as an add-on quoted per business |
| Demo you can try now | Recorded demo calls on the site and a booked demo; no callable demo number published [source](https://agentzap.ai/), checked 2026-10-05 | Call our demo line at (732) 633-0055, or enter your website and it builds your receptionist and calls you |
| Estimate: 100 calls a month | About 300 minutes: $236.50 on Starter ($109 plus 150 extra minutes at $0.85), plus the $499 setup fee in the first month (Our calculation from the published prices.) [source](https://agentzap.ai/pricing), checked 2026-10-05 | About 300 minutes: $61.50 on Value (50 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers |
| Estimate: 300 calls a month | About 900 minutes: $632.50 on Professional ($295 plus 450 extra minutes at $0.75), plus setup unless on a 6-month term (Our calculation from the published prices.) [source](https://agentzap.ai/pricing), checked 2026-10-05 | About 900 minutes: $211.50 on Value (650 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers |

## Who it is for

Businesses that want an AI receptionist with live agents available per call, and that are comfortable with per-minute pricing and a one-time setup fee.

## Worth knowing

- Every monthly plan adds a $499 one-time training and setup fee; annual and 6-month terms reduce or waive it. (source: https://agentzap.ai/pricing)
- Monthly plans are month to month with a 30-day cancellation notice. (source: https://agentzap.ai/pricing)
- Some practice management integrations, such as Clio, ServiceTitan and Dentrix, may need setup beyond the standard fee. (source: https://agentzap.ai/pricing)

## Alternatives

- [Allo](https://vocenya.com/ai-tools/allo): Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
- [Dialzara](https://vocenya.com/ai-tools/dialzara): Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
- [FrontDesk](https://vocenya.com/ai-tools/frontdesk-care): Healthcare practices that want calls, texting and a booking chat widget from one healthcare-focused vendor, with a BAA on every plan.
- [Rosie](https://vocenya.com/ai-tools/rosie): Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
- [Vocenya (our product)](https://vocenya.com/ai-tools/vocenya): Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, with a HIPAA mode for healthcare practices.

## Sources

- AgentZap home: https://agentzap.ai/ (checked 2026-10-05)
- AgentZap pricing: https://agentzap.ai/pricing (checked 2026-10-05)
- AgentZap HIPAA: https://agentzap.ai/hipaa (checked 2026-10-05)
- AgentZap New Jersey page: https://agentzap.ai/locations/us/new-jersey (checked 2026-10-05)

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Source: https://vocenya.com/ai-tools/agentzap
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology