# AI SMS agents for med spas

Med spa clients text more than they call: to ask about a treatment, to book, to move an appointment. An AI texting agent can answer those messages in seconds. Because treatment questions can include health information, we put booking and a stated HIPAA position next to two-way texting.

> **We make Vocenya. Here’s how we rank, and where others may fit you better.** Every vendor here, ours included, is shown with the same fields, sourced from its own website and ordered by the same published rule. Nobody pays to be listed. Where another tool may fit you better, we say so.

- **Two-way AI texting** (9 vendors publish it): The agent should hold the conversation, not just send one automatic reply.
- **Booking by text** (9 vendors publish it): A client who asks about Botox at 9 p.m. should be able to book before they put the phone down.
- **A HIPAA position** (4 vendors publish it): Medical treatments make some messages protected health information. If your med spa is a covered entity, the texting vendor needs a BAA.

## Compared

Ordered by how many of these checks each vendor meets with a published fact: Two-way AI texting, Books appointments, HIPAA or BAA stated, Publishes a price, Free trial or free plan. Ties go to vendors that publish a price, then alphabetical. Method: https://vocenya.com/ai-tools/methodology

| Vendor | Starting price | Free trial | Two-way AI texting | Books appointments | Website chat | Integrations |
| --- | --- | --- | --- | --- | --- | --- |
| [My AI Front Desk](https://vocenya.com/ai-tools/my-ai-front-desk) | $79/month | 7 days | Yes | Yes | Yes | Zapier, Yardi, RealPage, AppFolio, Entrata, Buildium, Shopify, WooCommerce, Klaviyo |
| [Dialzara](https://vocenya.com/ai-tools/dialzara) | $29/month | 7 days | Yes | Yes | Yes | Zapier |
| [Intercom](https://vocenya.com/ai-tools/intercom-fin) | $29/seat/month | 14 days | Yes | Yes | Yes | Salesforce, HubSpot, Freshworks, Zoho, Front, Gorgias, Dixa, Twilio, RingCentral, Aircall |
| [Bland AI](https://vocenya.com/ai-tools/bland-ai) | $0.14/minute | Free credits on sign-up | Yes | Yes | Yes | Salesforce, HubSpot, Zapier, Calendly, Cal.com, Slack, Make, Twilio |
| [Retell AI](https://vocenya.com/ai-tools/retell-ai) | $0.07/minute | $10 free credits | Yes | Yes | Yes | HubSpot, Go High Level, Make, n8n, Twilio, Vonage |
| [Synthflow](https://vocenya.com/ai-tools/synthflow) | From $30,000/year | Free to build | Yes | Yes | Yes | Salesforce, HubSpot, Zapier, Cal.com, GoHighLevel |
| [Sameday AI](https://vocenya.com/ai-tools/sameday) | $449/month | Not published | Yes | Yes | Not published | ServiceTitan, Housecall Pro, FieldRoutes, AccuLynx, JobNimbus, MaidCentral, Service Fusion, Thumbtack, Google Local Services, Angi |
| [Hatch](https://vocenya.com/ai-tools/hatch) | Not published | Not published | Yes | Yes | Not published | ServiceTitan, AccuLynx, LeadPerfection, improveit 360, Yelp, Angi, Google LSA, Thumbtack |
| [Podium](https://vocenya.com/ai-tools/podium) | Not published | Not published | Yes | Yes | Yes | HubSpot, Salesforce, Outlook, QuickBooks, Square, Mindbody, Dentrix, Nextech, DealerSocket, Shopify |

## Texting rules for med spas

Keep marketing texts to clients who opted in, honour STOP, and keep treatment details out of texts unless your vendor says its texting is covered by a BAA. Promotions are marketing messages; a reply to a client who texted you is not.

## Where Vocenya fits

Vocenya does not offer a two-way AI texting agent, so it is not in this table. If your med spa also misses phone calls, our [AI receptionist for med spas](/industries/med-spas) answers calls, books and texts you a summary, and [HIPAA mode](/hipaa-ai-receptionist) adds a signed BAA. Compare [AI receptionists](/ai-tools/ai-receptionists) for the phone side.

## Frequently asked questions

### Can an AI book med spa appointments by text?

Several vendors on this page say their AI texting agent can book appointments. Check which booking or practice software it connects to before you buy.

### Do med spas need HIPAA-compliant texting?

If your med spa is a HIPAA covered entity and messages include protected health information, the vendor handling them needs a Business Associate Agreement. Get advice for your own practice.


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Source: https://vocenya.com/ai-tools/ai-sms-agents/for/med-spas
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology