# AnswerConnect

AnswerConnect is a 24/7 live answering service whose human receptionists answer a business’s phone calls and website chats, schedule appointments and route calls.

> **We make Vocenya. Here’s how we rank, and where others may fit you better.** Every vendor here, ours included, is shown with the same fields, sourced from its own website and ordered by the same published rule. Nobody pays to be listed. Where another tool may fit you better, we say so.

- Website: https://www.answerconnect.com
- Type: Live answering service
- Last checked: 2026-10-03

## Facts

- **Starting price:** Not published (Plans are a set monthly amount based on minutes, with a per-minute overage fee; prices are given through a form or sales call.)
- **Free trial:** Not published
- **Languages:** English, Spanish (Bilingual routing is an add-on with a small additional monthly charge.). Source: https://www.answerconnect.com/services/answering-services/bilingual-answering-service, checked 2026-10-03
- **HIPAA / BAA:** Not published (Offers a HIPAA-compliant option for portal messages with health information; signing a BAA is not stated on the page.)
- **Integrations:** Zapier, Salesforce, HubSpot, Zoho, Setmore, Outlook, Clio, Workiz, Pipedrive, Slack. Source: https://www.answerconnect.com/integrations, checked 2026-10-03
- **Books appointments:** Yes. Source: https://www.answerconnect.com/, checked 2026-10-03
- **Transfers to a person:** Yes. Source: https://www.answerconnect.com/, checked 2026-10-03
- **Two-way AI texting:** Not published
- **Website chat:** Yes (Live chat answered by people, not AI.). Source: https://www.answerconnect.com/, checked 2026-10-03

## Who it is for

Businesses that want live human receptionists answering calls and website chats around the clock, including healthcare offices.

## Worth knowing

- Pricing is not published; plans are quoted by minutes with a per-minute overage fee. (source: https://www.answerconnect.com/industries/healthcare/medical-office-answering-service)
- Spanish (bilingual routing) is an add-on with an extra monthly charge. (source: https://www.answerconnect.com/services/answering-services/bilingual-answering-service)

## Alternatives

- [Smith.ai](https://vocenya.com/ai-tools/smith-ai): Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
- [Ruby](https://vocenya.com/ai-tools/ruby): Small businesses that want live human receptionists answering calls, with English-Spanish coverage and per-minute plans.

## Sources

- AnswerConnect: https://www.answerconnect.com/ (checked 2026-10-03)
- AnswerConnect medical office answering: https://www.answerconnect.com/industries/healthcare/medical-office-answering-service (checked 2026-10-03)
- AnswerConnect bilingual answering: https://www.answerconnect.com/services/answering-services/bilingual-answering-service (checked 2026-10-03)
- AnswerConnect integrations: https://www.answerconnect.com/integrations (checked 2026-10-03)

---

Source: https://vocenya.com/ai-tools/answerconnect
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology