# FrontDesk (frontdesk.care) vs Vocenya

An AI receptionist for healthcare practices that answers calls, books into the practice’s calendar or practice management system, and adds two-way texting and a chat booking widget on its paid plans. It states a signed BAA on every plan. FrontDesk Care LLC is based in Texas.

> **We make Vocenya. Here’s how we rank, and where others may fit you better.** Every vendor here, ours included, is shown with the same fields, sourced from its own website and ordered by the same published rule. Nobody pays to be listed. Where another tool may fit you better, we say so.

- Website: https://frontdesk.care
- Type: Ready-made product
- Last checked: 2026-10-05

## Facts

- **Starting price:** $299/month (Pro billed monthly, 500 AI minutes, then $0.65 per minute; a free plan with 15 AI minutes a month remains after the trial). Source: https://frontdesk.care/pricing, checked 2026-10-05
- **Free trial:** 14 days (14-day Pro trial with 50 AI minutes, no credit card required.). Source: https://frontdesk.care/pricing, checked 2026-10-05
- **Languages:** English, Spanish. Source: https://frontdesk.care/spanish-speaking-ai-receptionist, checked 2026-10-05
- **HIPAA / BAA:** Yes (A signed BAA on every plan at no extra cost.). Source: https://frontdesk.care/security, checked 2026-10-05
- **Integrations:** Google Calendar, Outlook, Dentrix, Open Dental, athenahealth, eClinicalWorks. Source: https://frontdesk.care/, checked 2026-10-05
- **Books appointments:** Yes. Source: https://frontdesk.care/, checked 2026-10-05
- **Transfers to a person:** Yes (Transfers to the practice’s own staff.). Source: https://frontdesk.care/, checked 2026-10-05
- **Two-way AI texting:** Yes (2,000 texts a month on Pro.). Source: https://frontdesk.care/pricing, checked 2026-10-05
- **Website chat:** Yes (A chat booking widget with 500 chats a month on Pro.). Source: https://frontdesk.care/pricing, checked 2026-10-05

## FrontDesk and Vocenya, side by side

FrontDesk’s column is from its own pages (source and date per fact); Vocenya’s is read from our live plans and settings. Estimates use each company’s published prices at about three minutes a call, before tax.

| | FrontDesk | Vocenya (our product) |
| --- | --- | --- |
| How you pay | Monthly plan with minutes, texts and chats included, then per minute [source](https://frontdesk.care/pricing), checked 2026-10-05 | Flat monthly plan with AI minutes included, then a published rate per extra minute |
| Included each month | Pro $299: 500 AI minutes, 2,000 texts, 500 chats; Elite $599: 1,150 AI minutes [source](https://frontdesk.care/pricing), checked 2026-10-05 | Value $49: 250 minutes; Starter $99: 300 minutes; Growth $249: 1,000 minutes; Pro $499: 2,500 minutes |
| Past the allowance | $0.65 per AI minute on Pro, $0.55 on Elite [source](https://frontdesk.care/pricing), checked 2026-10-05 | $0.25 to $0.35 per extra minute, by plan; calls keep being answered past the allowance |
| Setup fee | None stated [source](https://frontdesk.care/pricing), checked 2026-10-05 | None on any plan |
| Contract | No contract except Enterprise; cancel any time [source](https://frontdesk.care/pricing), checked 2026-10-05 | Month to month, cancel any time |
| Trying it first | 14-day Pro trial with 50 AI minutes, no credit card; then a free plan with 15 AI minutes a month [source](https://frontdesk.care/pricing), checked 2026-10-05 | 14-day free trial with no card to start, plus a website demo that builds a receptionist from your site and calls your phone |
| Channels | Phone calls, two-way texting, a chat booking widget and email reminders [source](https://frontdesk.care/pricing), checked 2026-10-05 | Live today: phone calls, website chat, WhatsApp, Shopify and outbound calls. Coming soon: texting and email. |
| WhatsApp | Not published | Yes, on its own plan or as an add-on |
| Shopify | Not published | Yes, answers from your live catalog and order status |
| Languages | English and Spanish [source](https://frontdesk.care/spanish-speaking-ai-receptionist), checked 2026-10-05 | English and Spanish on every plan; 89 languages on Studio voices |
| HIPAA / BAA | Signed BAA included with every plan [source](https://frontdesk.care/security), checked 2026-10-05 | HIPAA mode with a Business Associate Agreement is built; it opens to new practices once our BAA is published |
| People behind the AI | Transfers to your staff; no live answering team published [source](https://frontdesk.care/ai-receptionist-in-new-york), checked 2026-10-05 | Warm transfers to your team from Growth up; GH Live, our staffed answering team, as an add-on quoted per business |
| Demo you can try now | Enter your number and it calls you; no public demo number [source](https://frontdesk.care/), checked 2026-10-05 | Call our demo line at (732) 633-0055, or enter your website and it builds your receptionist and calls you |
| Estimate: 100 calls a month | About 300 minutes: $299 on Pro (500 minutes included) (Our calculation from the published prices.) [source](https://frontdesk.care/pricing), checked 2026-10-05 | About 300 minutes: $61.50 on Value (50 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers |
| Estimate: 300 calls a month | About 900 minutes: $559 on Pro ($299 plus 400 extra minutes at $0.65) (Our calculation from the published prices.) [source](https://frontdesk.care/pricing), checked 2026-10-05 | About 900 minutes: $211.50 on Value (650 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers |

## Who it is for

Healthcare practices that want calls, texting and a booking chat widget from one healthcare-focused vendor, with a BAA on every plan.

## Worth knowing

- Past the plan’s minutes, AI time is $0.65 a minute on Pro and $0.55 on Elite. (source: https://frontdesk.care/pricing)
- Built for healthcare practices. (source: https://frontdesk.care/)
- English and Spanish are the languages published. (source: https://frontdesk.care/spanish-speaking-ai-receptionist)

## Alternatives

- [Allo](https://vocenya.com/ai-tools/allo): Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
- [Dialzara](https://vocenya.com/ai-tools/dialzara): Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
- [Rosie](https://vocenya.com/ai-tools/rosie): Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
- [Smith.ai](https://vocenya.com/ai-tools/smith-ai): Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
- [Vocenya (our product)](https://vocenya.com/ai-tools/vocenya): Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, with a HIPAA mode for healthcare practices.

## Sources

- FrontDesk home: https://frontdesk.care/ (checked 2026-10-05)
- FrontDesk pricing: https://frontdesk.care/pricing (checked 2026-10-05)
- FrontDesk security: https://frontdesk.care/security (checked 2026-10-05)
- FrontDesk Spanish-speaking AI receptionist: https://frontdesk.care/spanish-speaking-ai-receptionist (checked 2026-10-05)
- FrontDesk New York page: https://frontdesk.care/ai-receptionist-in-new-york (checked 2026-10-05)

---

Source: https://vocenya.com/ai-tools/frontdesk-care
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology