# Hatch

AI customer service reps for home service and remodeling businesses that answer calls, texts and emails, qualify leads and book jobs 24/7, with transfers to staff when needed.

> **We make Vocenya. Here’s how we rank, and where others may fit you better.** Every vendor here, ours included, is shown with the same fields, sourced from its own website and ordered by the same published rule. Nobody pays to be listed. Where another tool may fit you better, we say so.

- Website: https://www.usehatchapp.com
- Type: Ready-made product
- Last checked: 2026-10-03

## Facts

- **Starting price:** Not published (Platform fee plus usage, annual plans paid monthly per location; amounts not published)
- **Free trial:** Not published (The pricing FAQ says no pilot or trial is published.)
- **Languages:** Not published
- **HIPAA / BAA:** Not published
- **Integrations:** ServiceTitan, AccuLynx, LeadPerfection, improveit 360, Yelp, Angi, Google LSA, Thumbtack. Source: https://www.usehatchapp.com/product/voice-ai, checked 2026-10-03
- **Books appointments:** Yes. Source: https://www.usehatchapp.com/product/voice-ai, checked 2026-10-03
- **Transfers to a person:** Yes. Source: https://www.usehatchapp.com/product/voice-ai, checked 2026-10-03
- **Two-way AI texting:** Yes. Source: https://www.usehatchapp.com/product/platform-overview, checked 2026-10-03
- **Website chat:** Not published

## Who it is for

Home service and remodeling companies (HVAC, plumbing, roofing and similar) that want AI to answer calls and texts and book into ServiceTitan or AccuLynx.

## Worth knowing

- Dollar amounts are not published; pricing is a platform fee plus usage. (source: https://www.usehatchapp.com/pricing)
- Plans are annual, billed monthly per location. (source: https://www.usehatchapp.com/pricing)
- No published trial or pilot. (source: https://www.usehatchapp.com/pricing)

## Alternatives

- [Allo](https://vocenya.com/ai-tools/allo): Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
- [Dialzara](https://vocenya.com/ai-tools/dialzara): Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
- [Rosie](https://vocenya.com/ai-tools/rosie): Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
- [Smith.ai](https://vocenya.com/ai-tools/smith-ai): Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
- [Vocenya (our product)](https://vocenya.com/ai-tools/vocenya): Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.

## Sources

- Hatch home: https://www.usehatchapp.com (checked 2026-10-03)
- Hatch pricing: https://www.usehatchapp.com/pricing (checked 2026-10-03)
- Hatch Voice AI: https://www.usehatchapp.com/product/voice-ai (checked 2026-10-03)
- Hatch platform overview: https://www.usehatchapp.com/product/platform-overview (checked 2026-10-03)

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Source: https://vocenya.com/ai-tools/hatch
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology