# Numa

An AI platform for car dealerships that answers service calls, books appointments, and brings the dealership’s calls and texts into one inbox connected to its DMS. It is aimed at franchise dealerships and multi-rooftop groups.

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- Website: https://www.numa.com
- Type: Ready-made product
- Last checked: 2026-10-03

## Facts

- **Starting price:** Not published
- **Free trial:** Not published
- **Languages:** Not published
- **HIPAA / BAA:** Not published
- **Integrations:** Not published (Says it connects to the DMS, scheduler and CRM with 90% DMS coverage, but does not name the systems.)
- **Books appointments:** Yes (Books service appointments during the call.). Source: https://www.numa.com/blog/numa-voice-ai-and-more, checked 2026-10-03
- **Transfers to a person:** Yes. Source: https://www.numa.com/blog/numa-voice-ai-and-more, checked 2026-10-03
- **Two-way AI texting:** Not published (Calls and texts are handled in one inbox; the pages do not detail the texting features.)
- **Website chat:** Not published

## Who it is for

Franchise car dealerships and multi-rooftop groups with high service-department call and text volume.

## Worth knowing

- Built for dealership fixed operations rather than general small businesses. (source: https://www.numa.com/)
- Go-live takes a few weeks, with Numa’s team handling DMS integration and phone setup. (source: https://www.numa.com/)

## Alternatives

- [Allo](https://vocenya.com/ai-tools/allo): Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
- [Dialzara](https://vocenya.com/ai-tools/dialzara): Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
- [Rosie](https://vocenya.com/ai-tools/rosie): Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
- [Smith.ai](https://vocenya.com/ai-tools/smith-ai): Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
- [Vocenya (our product)](https://vocenya.com/ai-tools/vocenya): Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.

## Sources

- Numa home: https://www.numa.com/ (checked 2026-10-03)
- Numa Voice AI explainer: https://www.numa.com/blog/numa-voice-ai-and-more (checked 2026-10-03)

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Source: https://vocenya.com/ai-tools/numa
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology