# Retell AI

A platform for building, deploying and managing AI voice agents that handle phone calls, with chat agents for web, in-app and SMS. It offers a dashboard plus APIs and SDKs for developers.

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- Website: https://www.retellai.com
- Type: Developer platform
- Last checked: 2026-10-03

## Facts

- **Starting price:** $0.07/minute (Pay as you go, no monthly platform fee. Voice agents cost $0.07–$0.31 per minute depending on the model, voice and features; telephony ($0.015/min US), phone numbers ($2/month) and add-ons are priced separately. Chat agents from $0.002 per message.). Source: https://www.retellai.com/pricing, checked 2026-10-03
- **Free trial:** $10 free credits. Source: https://www.retellai.com/pricing, checked 2026-10-03
- **Languages:** English, Spanish, French, German, Portuguese, Italian, Chinese, Cantonese, Japanese, Korean, Hindi, Arabic (Docs list more than 50 languages; each depends on the chosen voice and speech-recognition provider.). Source: https://docs.retellai.com/build/language-support, checked 2026-10-03
- **HIPAA / BAA:** Yes (HIPAA / BAA is listed as an Enterprise plan feature.). Source: https://www.retellai.com/pricing, checked 2026-10-03
- **Integrations:** HubSpot, Go High Level, Make, n8n, Twilio, Vonage. Source: https://www.retellai.com/, checked 2026-10-03
- **Books appointments:** Yes. Source: https://www.retellai.com/, checked 2026-10-03
- **Transfers to a person:** Yes. Source: https://www.retellai.com/, checked 2026-10-03
- **Two-way AI texting:** Yes (SMS billed at $0.01 per message.). Source: https://www.retellai.com/, checked 2026-10-03
- **Website chat:** Yes (Chat agents from $0.002 per message.). Source: https://www.retellai.com/, checked 2026-10-03

## Who it is for

Developers and technical teams building custom voice and chat agents who want per-minute, pay-as-you-go pricing.

## Worth knowing

- The per-minute rate varies with the chosen model, voice and add-ons; phone numbers and telephony are billed separately. (source: https://www.retellai.com/pricing)
- A HIPAA BAA is listed on the Enterprise plan, which has custom pricing. (source: https://www.retellai.com/pricing)
- Built around APIs and SDKs; custom agents need technical setup. (source: https://www.retellai.com/)

## Alternatives

- [Allo](https://vocenya.com/ai-tools/allo): Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
- [Dialzara](https://vocenya.com/ai-tools/dialzara): Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
- [Rosie](https://vocenya.com/ai-tools/rosie): Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
- [Smith.ai](https://vocenya.com/ai-tools/smith-ai): Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
- [Vocenya (our product)](https://vocenya.com/ai-tools/vocenya): Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.

## Sources

- Retell AI home: https://www.retellai.com/ (checked 2026-10-03)
- Retell AI pricing: https://www.retellai.com/pricing (checked 2026-10-03)
- Retell AI language support: https://docs.retellai.com/build/language-support (checked 2026-10-03)

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Source: https://vocenya.com/ai-tools/retell-ai
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology