# Smith.ai

An AI receptionist that answers calls around the clock, handles routine intake and books consultations, alongside a North American team of human virtual receptionists and a hybrid AI-plus-human option. It also offers live-staffed website chat powered by AI.

> **We make Vocenya. Here’s how we rank, and where others may fit you better.** Every vendor here, ours included, is shown with the same fields, sourced from its own website and ordered by the same published rule. Nobody pays to be listed. Where another tool may fit you better, we say so.

- Website: https://smith.ai
- Type: Ready-made product
- Last checked: 2026-10-03

## Facts

- **Starting price:** Free plan (Free plan with 25 calls/month ($3.00/call after); Pro is $150/month at about $2.00/call). Source: https://smith.ai/pricing/ai-receptionist, checked 2026-10-03
- **Free trial:** Free plan (25 calls per month on the free plan.). Source: https://smith.ai/, checked 2026-10-03
- **Languages:** English, Spanish. Source: https://smith.ai/ai-receptionist, checked 2026-10-03
- **HIPAA / BAA:** Not published
- **Integrations:** Salesforce, HubSpot, Clio Grow, Clio Manage, Calendly, Zapier, Make. Source: https://smith.ai/ai-receptionist, checked 2026-10-03
- **Books appointments:** Yes. Source: https://smith.ai/pricing/ai-receptionist, checked 2026-10-03
- **Transfers to a person:** Yes (Warm transfers; calls can also go to a live North America-based receptionist as a per-call add-on.). Source: https://smith.ai/, checked 2026-10-03
- **Two-way AI texting:** Not published
- **Website chat:** Yes (Live-staffed website chat powered by AI, a separate product from $140/month for 20 chats.). Source: https://smith.ai/chat, checked 2026-10-03

## Who it is for

Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.

## Worth knowing

- Billed per call: $3.00 per call beyond the free plan’s 25 calls, about $2.00 per call on Pro. (source: https://smith.ai/pricing/ai-receptionist)
- Human live-agent involvement is a per-call add-on to the AI plans. (source: https://smith.ai/ai-receptionist)
- Website chat is a separate subscription from the AI receptionist. (source: https://smith.ai/chat)

## Alternatives

- [Allo](https://vocenya.com/ai-tools/allo): Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
- [Dialzara](https://vocenya.com/ai-tools/dialzara): Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
- [Rosie](https://vocenya.com/ai-tools/rosie): Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
- [Chatbase](https://vocenya.com/ai-tools/chatbase): Small businesses and teams that want to build their own AI agent for website chat, messaging and phone without writing code.
- [Vocenya (our product)](https://vocenya.com/ai-tools/vocenya): Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.

## Sources

- Smith.ai home: https://smith.ai/ (checked 2026-10-03)
- Smith.ai AI receptionist pricing: https://smith.ai/pricing/ai-receptionist (checked 2026-10-03)
- Smith.ai AI receptionist: https://smith.ai/ai-receptionist (checked 2026-10-03)
- Smith.ai website chat: https://smith.ai/chat (checked 2026-10-03)

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Source: https://vocenya.com/ai-tools/smith-ai
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology