# Vapi

A developer platform for building voice AI agents that make and receive phone calls and connect to existing systems and APIs, with a choice of speech, language model and voice providers.

> **We make Vocenya. Here’s how we rank, and where others may fit you better.** Every vendor here, ours included, is shown with the same fields, sourced from its own website and ordered by the same published rule. Nobody pays to be listed. Where another tool may fit you better, we say so.

- Website: https://vapi.ai
- Type: Developer platform
- Last checked: 2026-10-03

## Facts

- **Starting price:** $0.05/minute (Pre-paid $0.05/min Vapi hosting fee with no monthly fee on the usage-only option. Transcriber, language model, voice and telephony provider costs are charged on top per minute. Optional Core support package is $29/month.). Source: https://vapi.ai/pricing, checked 2026-10-03
- **Free trial:** $5 free credits. Source: https://vapi.ai/pricing, checked 2026-10-03
- **Languages:** 40+ languages (not listed by name) (Docs say Vapi voices cover 40+ languages; coverage depends on the speech and voice providers chosen.). Source: https://docs.vapi.ai/customization/multilingual, checked 2026-10-03
- **HIPAA / BAA:** Yes (Paid add-on at $2,000/month including a signed BAA; HIPAA-compliant providers only.). Source: https://vapi.ai/pricing, checked 2026-10-03
- **Integrations:** Google Calendar, Salesforce, HubSpot, Zendesk, Slack. Source: https://vapi.ai/, checked 2026-10-03
- **Books appointments:** Yes (Via the Google Calendar tool.). Source: https://docs.vapi.ai/tools/google-calendar, checked 2026-10-03
- **Transfers to a person:** Yes. Source: https://docs.vapi.ai/call-forwarding, checked 2026-10-03
- **Two-way AI texting:** Not published (The assistant can send SMS through a configured Twilio account; two-way AI text conversations are not described on the pages checked.)
- **Website chat:** Yes (Text chat through the Chat API inside your own application; no ready-made website widget described on the pages checked.). Source: https://docs.vapi.ai/chat/quickstart, checked 2026-10-03

## Who it is for

Developers building custom voice agents who want to choose their own providers and pay per minute.

## Worth knowing

- Provider costs (speech, model, voice, telephony) are billed on top of the $0.05/min hosting fee. (source: https://vapi.ai/pricing)
- HIPAA is a $2,000/month add-on. (source: https://vapi.ai/pricing)
- Positioned as a developer platform; agents need technical setup. (source: https://docs.vapi.ai/quickstart/introduction)

## Alternatives

- [Allo](https://vocenya.com/ai-tools/allo): Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
- [Dialzara](https://vocenya.com/ai-tools/dialzara): Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
- [Rosie](https://vocenya.com/ai-tools/rosie): Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
- [Smith.ai](https://vocenya.com/ai-tools/smith-ai): Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
- [Vocenya (our product)](https://vocenya.com/ai-tools/vocenya): Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.

## Sources

- Vapi home: https://vapi.ai/ (checked 2026-10-03)
- Vapi pricing: https://vapi.ai/pricing (checked 2026-10-03)
- Vapi docs introduction: https://docs.vapi.ai/quickstart/introduction (checked 2026-10-03)
- Vapi multilingual support: https://docs.vapi.ai/customization/multilingual (checked 2026-10-03)
- Vapi Google Calendar tool: https://docs.vapi.ai/tools/google-calendar (checked 2026-10-03)
- Vapi call transfer: https://docs.vapi.ai/call-forwarding (checked 2026-10-03)
- Vapi default tools: https://docs.vapi.ai/tools/default-tools (checked 2026-10-03)
- Vapi chat quickstart: https://docs.vapi.ai/chat/quickstart (checked 2026-10-03)

---

Source: https://vocenya.com/ai-tools/vapi
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology