# Vocenya (our product)

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

> **We make Vocenya. Here’s how we rank, and where others may fit you better.** Every vendor here, ours included, is shown with the same fields, sourced from its own website and ordered by the same published rule. Nobody pays to be listed. Where another tool may fit you better, we say so.

- Website: https://vocenya.com
- Type: Ready-made product
- Last checked: 2026-10-03

## Facts

- **Starting price:** $49/month (Value plan, 250 AI minutes, billed monthly, no contract). Source: https://vocenya.com/pricing, checked 2026-10-03
- **Free trial:** 14 days. Source: https://vocenya.com/pricing, checked 2026-10-03
- **Languages:** English, Spanish (English and Spanish on every plan. Studio-voice plans (Starter and up) answer in many more languages and switch to the caller’s language.). Source: https://vocenya.com/languages, checked 2026-10-03
- **HIPAA / BAA:** Yes (HIPAA mode, a $150/month add-on, includes a signed BAA.). Source: https://vocenya.com/hipaa-ai-receptionist, checked 2026-10-03
- **Integrations:** Google Calendar, Microsoft 365, Acuity Scheduling, Jobber, Housecall Pro, ServiceTitan. Source: https://vocenya.com/integrations, checked 2026-10-03
- **Books appointments:** Yes (Calendar booking on Growth and Pro.). Source: https://vocenya.com/ai-receptionist, checked 2026-10-03
- **Transfers to a person:** Yes (Warm transfers on Growth and Pro; GH Live human agents as an add-on.). Source: https://vocenya.com/ai-receptionist, checked 2026-10-03
- **Two-way AI texting:** No (Texts the owner a call summary. It does not hold two-way AI text conversations with customers.). Source: https://vocenya.com/ai-receptionist, checked 2026-10-03
- **Website chat:** Yes (Included on Growth and Pro, $49/month on other plans.). Source: https://vocenya.com/live-chat, checked 2026-10-03

## Who it is for

Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.

## Worth knowing

- Calendar booking and warm transfers start on the $249/month Growth plan. (source: https://vocenya.com/ai-receptionist)
- The Value plan and HIPAA mode answer in English and Spanish only. (source: https://vocenya.com/languages)
- GH Live human agents have no public price; each business is quoted a per-call rate. (source: https://vocenya.com/pricing)

## Alternatives

- [Allo](https://vocenya.com/ai-tools/allo): Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
- [Dialzara](https://vocenya.com/ai-tools/dialzara): Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
- [Rosie](https://vocenya.com/ai-tools/rosie): Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
- [Smith.ai](https://vocenya.com/ai-tools/smith-ai): Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
- [Chatbase](https://vocenya.com/ai-tools/chatbase): Small businesses and teams that want to build their own AI agent for website chat, messaging and phone without writing code.

## Sources

- Vocenya pricing: https://vocenya.com/pricing (checked 2026-10-03)
- Vocenya AI receptionist: https://vocenya.com/ai-receptionist (checked 2026-10-03)
- Vocenya languages: https://vocenya.com/languages (checked 2026-10-03)
- Vocenya HIPAA AI receptionist: https://vocenya.com/hipaa-ai-receptionist (checked 2026-10-03)
- Vocenya integrations: https://vocenya.com/integrations (checked 2026-10-03)
- Vocenya website live chat: https://vocenya.com/live-chat (checked 2026-10-03)

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Source: https://vocenya.com/ai-tools/vocenya
Published by Vocenya, which makes an AI receptionist. How this directory is built: https://vocenya.com/ai-tools/methodology