# Cookie Notice

Last updated: 2026-10-05

This notice explains the cookies used on **vocenya.com** and in the Vocenya web portal, operated by **DRAKB LLC, doing business as Vocenya and GH Business Solutions**. It supplements our [Privacy Policy](/privacy).

**In short: we only use cookies the site needs to work, plus one that credits partners who refer you. We do not use analytics, advertising or cross-site tracking cookies, so we don't show a cookie banner.**

## Cookies we set

| Cookie | What it does | How long it lasts |
|---|---|---|
| `vocenya-session` | Keeps you signed in and remembers what you were doing between pages. Encrypted. | Ends after a period of inactivity |
| `XSRF-TOKEN` | Protects forms from cross-site request forgery. | Same as the session |
| `remember_web_…` | Keeps you signed in on this device, only if you tick "Remember me". | Up to about 13 months, or until you sign out |
| `appearance` | Remembers whether you chose light, dark or system mode. | 1 year |
| `sidebar_state` | Remembers whether the portal sidebar is open or collapsed. | 7 days |
| `vocenya_ref` | Set only when you arrive through a Vocenya partner's referral link, so that partner is credited if you sign up. It holds the partner's code and a reference to the visit, which we record with the page you landed on, your browser type and a one-way hash of your IP address. | 90 days |

## Cookies set by other services
- **Cloudflare** delivers and protects our website. Its bot check (Turnstile), which appears on some forms, may set cookies needed to tell people from bots. See [Cloudflare's cookie policy](https://www.cloudflare.com/cookie-policy/).
- **Trustpilot**: the "Review us" widget in our site footer loads from Trustpilot and may set its own cookies. See [Trustpilot's cookie policy](https://legal.trustpilot.com/for-everyone/cookie-policy).

## Other storage in your browser
The portal also keeps a few preferences in your browser's local storage, such as which sidebar groups you collapsed and whether you dismissed a prompt. The website chat on businesses' sites remembers your conversation in local storage so it survives a page reload. None of these are used for tracking or advertising.

## Your choices
You can block or delete cookies in your browser settings. If you block the session or XSRF-TOKEN cookies, you won't be able to sign in or send forms. Blocking `vocenya_ref` only means a partner who referred you may not be credited.

## Changes
If we ever add analytics or marketing cookies, we will update this notice first and ask for your consent where the law requires it.

## Contact
Questions? Email [info@gh-businesssolutions.com](mailto:info@gh-businesssolutions.com).

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Source: https://vocenya.com/cookies
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