# Zapier, Make and Pipedream

Help Center · Integrations · Updated 2026-10-04

**In short:** Automation platforms connect Vocenya to other apps. You connect with an API key from the Developers page. Triggers include new lead, call completed, missed call and new booking. The Zapier app is coming soon.

No built-in integration for your tool? An automation platform can connect Vocenya to it.

## Status

- **Zapier**: the Vocenya Zapier app is coming soon. It is not listed in Zapier yet.
- **Make and Pipedream**: see the [automation platforms guide](/docs/automation-platforms) for how to connect today.

## Connect

You connect with an API key:

1. In Vocenya, open **Developers**.
2. Create an API key.
3. Paste it when the platform asks you to connect Vocenya.

## What you can automate

**When something happens in Vocenya (triggers):**

- New lead
- Call completed
- Missed call
- New booking
- Chat handed off to a person
- Outbound call completed

**Things Vocenya can do (actions):**

- Create a lead, optionally with an AI callback
- Place an outbound AI call
- Add a number to your Do Not Call list
- Block a caller
- Find a lead

## HIPAA mode

Automations never receive transcripts, summaries, the reason for a call or chat messages from accounts in HIPAA mode.

Building something custom? See the [developer docs](/docs) and [webhooks](/docs/webhooks).



## Frequently asked questions

### Do I need to code?

No. Zapier, Make and Pipedream let you connect apps without code. You only paste a Vocenya API key once.

## Related articles

- [Connect your CRM or field-service software](https://vocenya.com/help/integrations/connect-your-crm)
- [Slack and Notion](https://vocenya.com/help/integrations/slack-and-notion)
- [Call summaries and notifications](https://vocenya.com/help/calls-and-handoffs/call-summaries-and-notifications)

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Source: https://vocenya.com/help/integrations/zapier-make-pipedream
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