# Install and sign in to the app

Help Center · Mobile app · Updated 2026-10-04

**In short:** Sign in to the Vocenya app with the same email and password you use on the website, or with Apple or Google where the app offers them. The app shows your calls, leads, bookings and chats.

The Vocenya app puts your calls, leads and chats on your phone, and alerts you when something needs you.

## Get the app

Download the Vocenya app on your phone. If you can't find it in your app store, email us at info@gh-businesssolutions.com and we will send you a link.

## Sign in

Use the same account as the Vocenya website:

- Your email and password.
- **Sign in with Apple** on iPhone, or **Sign in with Google**, when the app shows those buttons.

If you have two-factor authentication on, the app asks for your code.

Forgot your password? Tap **Forgot password?** and reset it on the website.

New to Vocenya? Tap **Create an account**. You can set up your receptionist in the app.

## What's in the app

- **Calls**: every call, with its summary.
- **Leads**: the callers your receptionist took details from.
- **Bookings**: appointments it booked.
- **Chats**: website chats, with a badge when one needs a reply.
- **Settings**: your numbers, hours and forwarding, notifications and more.

In **Settings**, you can also pause the AI and choose a number that rings while it is paused.



## Frequently asked questions

### Can I sign in with the emailed sign-in link?

The emailed sign-in link works on the Vocenya website. In the app, sign in with your email and password, or with Apple or Google.

## Related articles

- [Take handed-off calls in the app](https://vocenya.com/help/mobile-app/take-calls-in-the-app)
- [App notifications](https://vocenya.com/help/mobile-app/app-notifications)
- [Call summaries and notifications](https://vocenya.com/help/calls-and-handoffs/call-summaries-and-notifications)

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Source: https://vocenya.com/help/mobile-app/install-and-sign-in
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