# The AI receptionist for appraisers that schedules access while you are in the field An AI receptionist for appraisers answers your phone while you are measuring a house or writing a report. It schedules property access with homeowners and agents, takes private appraisal requests for estates, divorces and tax appeals, answers general questions about your process from your notes and texts you every call. ## Why real estate appraisers miss calls - **Scheduling access is phone tag:** Every lender assignment means reaching a homeowner, tenant or listing agent to set an inspection time. Missed calls in both directions push back your turn times and frustrate the lenders who send you work. - **Homeowners ask questions you cannot answer:** Borrowers call hoping to learn the value or influence it. You need those calls handled politely and consistently, without anyone on your team saying something that could raise appraiser independence concerns. - **Private work goes to whoever answers:** Attorneys, executors and homeowners looking for estate, divorce or tax appeal appraisals often call several appraisers in a row. The first one to answer and explain the process usually gets the job. ## Calls Vocenya answers for real estate appraisers - Inspection access scheduling - Private appraisal requests - Estate and date-of-death appraisals - Divorce and tax appeal appraisals - Homeowner questions about the process - Report status calls ## How does an AI receptionist help appraisers? It handles the phone work that slows down turn times. When a homeowner or agent returns your access call, the AI books the inspection on your calendar instead of starting another round of voicemails. When an attorney or executor calls about a private appraisal, it captures the property, purpose, effective date and access details and texts them to you. You spend more time inspecting and writing and less time chasing calls. ## How does it handle borrowers who ask about the value? You give it clear instructions and it follows them every time. The AI explains that the appraiser cannot discuss the value or the report with borrowers, and that questions about the loan or the result should go to their lender. It stays polite, never offers opinions on value and never promises an outcome. Borrowers can share details about recent improvements, like a new roof or kitchen, which are captured for you to review. ## Can it explain private appraisal services? Yes. Add the types of work you accept to its notes, like estate, divorce, tax appeal, pre-listing or PMI removal appraisals, and your general fee ranges if you want to share them. The AI explains what each involves in plain language, including the idea of an effective date for estate work, and asks the questions you need to quote the job, such as property type, purpose and who the report is for. ## Does it work with my calendar? Yes. It books inspections into Google Calendar or Microsoft 365 and Outlook, offering only the open slots you set. Block time for report writing and travel so the AI never overbooks a day you need at your desk. It captures access notes with every booking, such as a lockbox code location, a tenant’s phone number or a dog in the yard, so you arrive prepared and spend less time on the phone from the driveway. ## Frequently asked questions ### Will the AI ever discuss a property’s value? No. You set that rule in its instructions, and it tells callers the appraiser cannot discuss values by phone. It captures their question and contact details for you, so you can decide how to respond appropriately and in line with your own professional obligations. ### Can it schedule access with tenants? Yes. It can book an inspection time with whoever will provide access, whether that is the owner, a tenant or a listing agent, and capture notes like pets on the property, a lockbox location or which door to use. You get all of it in the text summary. ### Can it answer calls in Spanish? Yes. The AI speaks English, Spanish, Russian and Ukrainian today, which helps when scheduling access with homeowners or tenants who prefer another language. Summaries arrive in English, with the address, access contact, any access notes and the inspection time listed. ### Do I need a new number? No. Forward your current number to Vocenya and everything already printed or listed keeps working. If you want a separate line for private estate and divorce work, GH Phone provides local numbers with texting and forwarding for $25 per user per month. ### How much does an appraiser answering service cost? Plans start at $49 a month with 250 AI minutes, which suits many solo appraisers. Growth at $249 adds calendar booking and warm transfers. Every plan includes a 14-day free trial with no contract, and you can cancel any time. --- Source: https://vocenya.com/industries/appraisers Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing