# An AI receptionist for chiropractors who are busy adjusting An AI receptionist for chiropractors answers your phone while you are with patients. It books new-patient exams and follow-up adjustments, answers questions about hours, walk-in policy, and the insurance and auto plans listed on your site, and texts you a summary of every call. Clinical questions and injury concerns go to you, never answered by the AI. ## Why chiropractors miss calls - **You cannot answer mid-adjustment:** In many chiropractic offices the doctor is also the person closest to the phone. Stepping away from a patient on the table to answer a call is not an option, so new-patient calls roll to voicemail throughout the day. - **Back pain calls come early and late:** People wake up with a locked back or tweak something lifting at work, then search for a chiropractor right away. If you are not open yet, they book with whoever answers or can see them today. - **Care plans depend on follow-up visits:** A care plan only works if patients keep coming. Every missed reschedule call is a patient who may drift away mid-plan, and chasing them by phone takes time your small team does not have. ## Calls Vocenya answers for chiropractors - New-patient exam requests for back or neck pain - Follow-up adjustment scheduling - Auto accident and personal injury patients - Insurance and cash rate questions - Walk-in and same-day availability - Massage or decompression add-on questions ## How does an AI receptionist help chiropractors get more new patients? Most people looking for a chiropractor are in pain and want to be seen soon. They call the first office in their search results, and if nobody picks up, they call the next one. An AI receptionist answers every call on the first ring, offers today’s open exam times and books the visit. You finish your adjustment, check your phone and see a new patient on the schedule with their first name and reason for the visit. ## Can a chiropractic answering service handle care plan scheduling? Yes. Patients can call any time to book or move their next adjustment, and the AI offers open times from your calendar on the Growth plan and above. That keeps patients on track with the visit frequency you recommended. Reminder calls before each visit help too. Your front desk, or you, spends less time chasing reschedules and more time with the patients in the office. Patients who stay on schedule are also more likely to finish their care plan. ## How does it handle auto accident patients? Accident patients often call with questions about paperwork and coverage. The AI answers what your website says about auto and personal injury cases, collects the patient’s first name and reason for the visit, and books the exam or flags the call for your team. It does not give legal or medical advice. If the caller describes serious injury symptoms, it tells them to call 911 or go to the emergency room. ## Does the AI give advice about pain or exercises? No. The AI never gives medical advice, suggests stretches or says whether chiropractic care is right for someone. It books visits and answers office questions. Chiropractors can add HIPAA mode with a signed BAA for $150 a month for patient-safe texting and recordings kept in GH-controlled systems. The AI only collects a first name and the reason for the visit. You review everything it says before it answers a real patient, and you can change its answers any time from your dashboard. ## Frequently asked questions ### I run a small office. Is this worth it? Plans start at $49 a month for 250 AI minutes, and every call answered is a patient who did not go to voicemail. Many solo chiropractors start with Starter at $99 for lifelike voices and a local number. There is a 14-day free trial and no contract. ### Can it tell callers our cash rates? Yes, if your rates are on your website or in your notes. The AI answers from that information and books the visit. If you prefer to discuss pricing in person, it can say the team will review costs at the first appointment. ### Can I get calls transferred to me? Yes. The AI can warm transfer calls to your cell or front desk when you are available, or to a trained GH Live agent as an add-on from $3.50 per call. Whoever answers sees the AI’s summary first. The caller never has to repeat their story. ### Will it say it is an AI? Yes. It identifies itself as your office’s virtual assistant, either at the start of the call or when asked, depending on your setting. It never pretends to be the doctor or a staff member. Callers who want a person can ask to be transferred at any point. ### Can it answer in Spanish or Russian? Yes. The AI speaks English, Spanish, Russian and Ukrainian today. Patients can book an exam or move an adjustment in any of those languages, and you get the summary in English. That helps offices serving multilingual neighborhoods. Your front desk does not need to find a translator. --- Source: https://vocenya.com/industries/chiropractors Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing