# An AI receptionist for deck builders that books consultations while you frame An AI receptionist for deck builders answers every call 24/7 in your company’s name. It asks whether the homeowner wants a new deck, a replacement or a repair, the rough size and height off the ground, composite or wood, and extras like railings, stairs or a pergola, then books a design consultation or texts you the lead. You keep building. ## Why deck builders miss calls - **Everyone wants their deck by Memorial Day:** Homeowners start calling in late winter with the same goal: a new deck before summer. Your schedule fills fast, and every missed call in February and March is a summer project that goes to another builder. - **Consultations take time and need details:** You need to know the size, height, the door location, whether there is an old deck to tear out and whether they want composite or pressure-treated before you can design and price. Without that, the first visit is half interview. - **You are on a job site all day:** Setting footings, hanging joists and running composite boards leaves no time to answer the phone. By the time you return calls at night, homeowners have already booked consultations with builders who picked up. ## Calls Vocenya answers for deck builders - New deck design and build inquiries - Old deck replacement and tear-out - Composite versus wood questions - Deck repair and rotted board replacement - Railings, stairs and lighting upgrades - Pergolas and covered porches - Permit and timeline questions ## How does an AI receptionist help deck builders book more projects? Deck projects are planned months in advance, and homeowners often call several builders to compare. The builder who answers, understands the project and gets a consultation on the calendar has a head start. The receptionist does that on every call, 24/7, asking about size, height, materials, tear-out and extras, and booking the consultation into your calendar. You get a text summary, so you can prepare design ideas and samples before you arrive. ## Can it answer composite versus wood questions? Yes, from your website and notes. If you explain how you compare composite and pressure-treated or cedar in terms of maintenance and look, it shares that with callers in plain language. It can mention the composite brands you install if you list them. When a homeowner wants detailed pricing comparisons, it books the consultation and lets you walk them through the options with samples in hand. Callers get accurate information, and you get a homeowner who already understands the basics. ## What happens when my schedule is full for the season? Many deck builders are booked months out by spring. You can tell the receptionist your current lead time, and it explains it honestly to callers, books consultations for future projects and captures their details for a waitlist. Being upfront keeps your reputation strong, and the homeowners who are willing to wait for good work stay with you instead of drifting to another builder. You can also have it mention off-season options, like winter builds when the ground allows, to spread projects across the year. ## Can it help with deck repair and safety calls? When a caller mentions loose railings, soft boards or a deck pulling away from the house, the receptionist can ask the questions you care about and flag those calls as priority. It can also share any safety guidance you provide, like staying off a damaged deck until it is inspected. You decide whether those calls get transferred right away or booked as inspections. Every one of those calls lands in your summary with the details, so you can judge how urgent it really is. ## Frequently asked questions ### Can the AI receptionist give deck prices? If you give it general ranges, such as a starting price per square foot for pressure-treated versus composite, it can share them. It will also explain that final pricing depends on height, stairs, railings and site conditions, and then book a consultation for an accurate quote. ### Can it book design consultations into my calendar? Yes. On the Growth and Pro plans it books directly into Google Calendar, Microsoft 365, Jobber or Housecall Pro. You set the days and times you meet with homeowners, including evenings and Saturdays, and how much travel time you need. It only offers open slots, and you get a text summary after each booking. ### What if a homeowner wants to talk to me directly? The receptionist can warm transfer the call to your cell with the summary attached. With GH Live, from $3.50 per call, a trained human agent can take over the conversation instead, seeing the AI’s notes so the homeowner does not repeat themselves. ### Does it answer during the winter slow season? Yes, it answers 24/7 all year. Winter is when many homeowners plan spring deck projects, so answering and booking consultations in January and February helps you fill your build schedule before the busy season even starts. You can change the call flow any time as your schedule fills. ### How much does it cost? Plans start at $49 a month with 250 AI minutes. Growth at $249 adds calendar booking, warm transfers and call recordings. Every plan has a 14-day free trial with no contract, and you can cancel any time. Most deck builders choose Growth for the calendar booking. --- Source: https://vocenya.com/industries/deck-builders Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing