# An AI receptionist for immigration lawyers that speaks your clients’ languages An AI receptionist for immigration lawyers answers every call in English, Spanish, Russian or Ukrainian. It records the caller’s name, the type of case, such as family petition, asylum, work visa or removal, any deadline or hearing date, and books a consultation. It gives no legal advice and never predicts how a case will turn out. ## Why immigration lawyers miss calls - **Language barriers on first contact:** Many of your callers are more comfortable in Spanish, Russian or Ukrainian. If the person answering does not speak their language, the first call ends with confusion and a wrong number written down. - **Status calls fill the day:** Existing clients call often to ask whether anything has happened with their case. Each call is important to them, but together they keep your staff off the phones that bring in new consultations. - **Deadlines get buried:** A caller with a hearing next week sounds, at first, like any other inquiry. If the date is not captured and flagged on the first call, an urgent matter can sit in a message pile. ## Calls Vocenya answers for immigration lawyers - Family-based petition inquiries - Asylum and humanitarian cases - Work visas and employer sponsorship - Removal proceedings and hearing dates - Citizenship and naturalization - Existing clients asking about case status - Detention calls from family members ## Can an AI receptionist speak Spanish, Russian and Ukrainian for immigration clients? Yes. The assistant speaks English, Spanish, Russian and Ukrainian today and can switch the moment a caller starts speaking another language. Your summary arrives in a format your team can read, with the caller’s language noted, so the right staff member or attorney follows up. For immigration practices, this means a first-time caller can explain their situation fully in the language they are most comfortable with, instead of struggling through a voicemail or a rushed conversation. The same assistant also answers your website chat, so people who prefer to type can reach you too. ## How does an immigration law answering service flag deadlines? You tell the assistant which details matter most, such as hearing dates, notice response deadlines, or visa expiration dates. It asks for them on every new client call and places them at the top of the summary, marked urgent when they fall within a window you choose. You can also have urgent calls transferred directly to an attorney or paralegal instead of waiting for a callback. Because the caller gives the date in their own language, it is less likely to be misheard or written down wrong. ## Does the AI give immigration advice or predict results? No. It does not tell callers whether they qualify for anything, what forms to file, or what might happen in their case. When those questions come up, it explains that an attorney has to review their situation and offers a consultation. It also does not quote fees unless you give it a fixed consultation fee to share. It identifies itself as a virtual assistant, so callers always know they will hear from a real attorney before any decisions are made. ## Can it handle status calls from existing clients? It can take them off your team’s plate without making promises. The assistant confirms the caller is a current client, takes their name and case type, and records the question. It can transfer them to their paralegal or take a message that reaches your team immediately. It does not look up case status or guess at timelines, so clients always get accurate answers from your staff. Your team can then return those calls in batches instead of being interrupted all day. ## Frequently asked questions ### Which languages does the AI speak today? English, Spanish, Russian and Ukrainian are available now, and the assistant can switch between them on a call. More languages are coming with Studio voices, but those four are what it supports today. Your summaries arrive in a format your team can read, with the caller’s language noted so the right person follows up. ### Will the AI tell a caller whether they qualify for a visa? No. It collects information and books consultations. Questions about eligibility, forms or outcomes go to an attorney. The assistant explains this politely, in the caller’s language, and offers the earliest available consultation. You approve the exact wording it uses before it answers any real calls. ### Can family members of detained people reach an attorney quickly? Yes. You can set detention calls as urgent. The assistant takes the detained person’s name, date of birth, country of birth and where they are held if known, then tries to warm transfer the call to an attorney and sends a summary right away. ### Can the AI answer questions like office hours and parking? Yes. It answers general questions from your website and the notes you give it, such as office locations, hours, what documents to bring to a consultation, and whether you offer video consultations. You review and edit that information before it goes live. ### Is there a contract? No. Every plan has a 14-day free trial, and you can cancel any time. Plans start at $49 a month, and Growth at $249 adds calendar booking, warm transfers and call recordings. Pro at $499 adds multiple numbers and locations for practices with more than one office. --- Source: https://vocenya.com/industries/immigration-lawyers Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing