# The AI receptionist for pet boarding that takes every reservation An AI receptionist for pet boarding and doggy daycare answers your phone 24/7. It takes boarding reservation requests with dates, pets and special needs, and books daycare evaluations. It explains vaccination requirements, temperament tests, drop-off and pickup hours and what to pack, all from your own policy. You get a text summary so you can confirm space. ## Why pet boarding miss calls - **Holiday requests all arrive at once:** Weeks before Thanksgiving, winter break and summer vacations, every family calls about the same dates. Your staff is walking dogs and cleaning runs, and the phone rings nonstop. - **Vaccine and eval questions repeat:** New families ask which shots you need, how far in advance, whether Bordetella timing matters and why their dog needs a trial day. Explaining it all again eats into care time. - **Your staff belongs with the dogs:** Every minute at the front desk phone is a minute not in the play yard. When the phone wins, supervision and care feel the squeeze. ## Calls Vocenya answers for pet boarding - Boarding reservation requests - Holiday availability - Daycare evaluation and trial days - Vaccination requirements - Medication and special diet questions - Drop-off and pickup hours - Checking on my pet ## How does an AI receptionist help pet boarding businesses? It takes the front desk calls so your staff can stay with the animals. For each reservation request, it captures dates, number and names of pets, breed and size, whether they’ve stayed before, medications and feeding needs. It sends a text or email summary right away. You confirm space from your booking system and call back. Nothing gets lost in voicemail during the holiday rush. ## Can the AI explain my vaccination and evaluation rules? Yes, from your written policy. List the required vaccines, how far before a stay they must be given, whether you accept titers, and your evaluation or trial day process. The AI explains exactly that on every call. It won’t give medical advice; if a caller asks whether their dog should get a vaccine, it tells them to ask their veterinarian. ## Can it confirm boarding availability? Not directly, since it can’t see your kennel software. It takes the request, tells the caller your team will confirm, and sends you the details. For daycare evaluations, it can book directly into your calendar using the times you set. That keeps you in control of capacity. ## What about calls from owners checking on their pet? Owners away on a trip sometimes call to check in. The AI takes the pet’s name and the owner’s question and texts your staff, who can send an update or photo. If the owner reports a worry, such as a medication change, it marks the summary urgent. ## Frequently asked questions ### Can the AI confirm a boarding reservation? It takes the request and sends it to your team, who confirm space in your booking system. It tells callers clearly that the stay isn’t confirmed until your team calls back. ### Will it give medical advice about pets? No. It explains your vaccine and care policies and refers health questions to the pet’s veterinarian. ### Can it book daycare evaluations? Yes. On Growth and up, it books evaluations into Google Calendar or Microsoft 365 using the slots you set. ### Does it handle cats and other pets? Yes. It follows whatever you put in its notes, including which animals you accept and any separate cat boarding rules. ### How much does it cost? Value is $49 a month for 250 AI minutes. Growth at $249 adds calendar booking, warm transfers and recordings. Every plan includes a 14-day free trial. --- Source: https://vocenya.com/industries/pet-boarding Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing