# The AI receptionist for solar installers that qualifies every lead An AI receptionist for solar installers answers every call in your company’s name, 24/7. It asks whether the caller owns the home, what their monthly electric bill looks like, the roof’s age and shading, and whether they want panels, a battery or service on an existing system, then books a site assessment and texts you the qualified lead. ## Why solar installers miss calls - **Paid leads go cold in hours:** You spend real money on ads and referrals, and solar shoppers often talk to several installers. A lead that waits until tomorrow for a callback has frequently already booked with someone else. - **Your closers waste time on non-buyers:** Renters, homes with roofs that need replacing, and heavily shaded lots take up consultation slots that should go to qualified homeowners. Screening that on the first call protects your sales team’s calendar. - **Existing customers need service too:** Inverter errors, monitoring app questions and roof leak concerns from past installs compete with new sales calls. Customers who can’t reach you leave bad reviews that scare off new buyers. ## Calls Vocenya answers for solar installers - New solar panel inquiry - Battery storage or backup power question - Site assessment or consultation booking - Inverter error or monitoring app issue - Production seems low - Roof leak near panels - Removal and reinstall for a roof replacement ## How does an AI receptionist help solar installers close more deals? In solar, the first installer to have a real conversation usually shapes the homeowner’s decision. An AI receptionist answers every call, asks your qualifying questions about ownership, electric bills, roof age and shading, and books a site assessment with your sales team. You get a summary by text or email with the lead’s details. Your closers spend their time with homeowners who can actually go solar, and fewer paid leads slip away. ## Can AI agents for solar companies call web leads right away? Yes. On the Pro plan, speed-to-lead calls anyone who fills out your website form within moments, asks your qualifying questions and books a consultation. Outbound calls follow built-in rules, including Do-Not-Call checks, local calling hours of 8am to 8pm, consent records, and no more than 3 attempts in 24 hours. That lets you respond fast without turning into the pushy solar company everyone complains about. Every attempt and consent record is kept. ## Does it handle service calls from existing solar customers? It does. The assistant separates service from sales, then captures the customer’s name, address, install date if known, and the issue, such as an inverter error light, a monitoring app showing zero production, or a leak near a mount. It books a service visit or routes the call to your service team. Past customers get a quick, professional response, which protects your reviews and your referrals. Service calls can also go to a separate calendar. ## Can it answer questions about incentives and financing? It answers from your website and notes, so it can describe the financing options and programs you offer in your own words. It won’t promise savings amounts, tax credit eligibility or approval. For those questions, it books a consultation so your advisor can go over the numbers with the homeowner properly, using their actual bills and roof. That protects your company from making promises your proposal can’t back up, and keeps the conversation honest from the first call. ## Frequently asked questions ### Will the AI promise savings to homeowners? No. It doesn’t quote savings, payback periods or incentive amounts. It collects the information your advisor needs and books a consultation. That keeps your company’s claims accurate and leaves the numbers to the person who reviews the actual bills and roof. ### Can it book appointments for multiple sales reps? Yes. It can book into several Google Calendar or Microsoft 365 calendars, so assessments go to the rep who covers that area or has the next opening. The Pro plan also supports multiple numbers and locations, which suits installers covering both New Jersey and New York. ### Is outbound calling compliant? Outbound calling is built with Do-Not-Call checks, local calling hours of 8am to 8pm, consent records, and a limit of 3 attempts in 24 hours. It only calls contacts who gave consent, such as people who submitted your web form. ### Can it handle website chat too? Yes. Website live chat answers visitors from the same knowledge, collects their details and hands chats to your team or a GH Live agent. It’s included on Growth and Pro, and a $49 per month add-on on Value and Starter. ### What languages does it support? English, Spanish, Russian and Ukrainian today, with more languages coming. The assistant asks the same qualifying questions in every language, and your summaries arrive in English so your sales team can follow up right away, even if they don’t speak the caller’s language. --- Source: https://vocenya.com/industries/solar-installers Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing