# The AI receptionist for tanning salons that handles the pre-summer rush An AI receptionist for tanning salons answers every call, even when the front counter is lined up. It explains memberships and bed levels, books spray tans into Google Calendar or Microsoft 365, tells clients how to prep and when to shower, and texts you a summary, so busy weeks before proms, weddings and summer run smoothly. ## Why tanning salons miss calls - **One person running the counter:** Many tanning salons have a single employee checking clients in, cleaning beds and selling lotion. When the phone rings with a line at the counter, somebody waits, and often it is the caller. - **Spray tans book up before events:** Prom, weddings and vacations mean everyone wants a spray tan the same few days. Callers who cannot get through to book a time go straight to the next salon. Often for good. - **Membership questions are constant:** What’s the difference between levels? Is there a sign-up fee? Can I freeze in the winter? How do I cancel? Members and prospects call about these every day. Each one pulls staff off the counter. ## Calls Vocenya answers for tanning salons - Spray tan booking - Membership levels and pricing - Bed level and session length questions - Spray tan prep and shower timing - Membership freeze or cancellation - Group bookings for proms and weddings ## How does an AI receptionist help tanning salons during busy season? Spring and early summer bring a flood of calls before proms, weddings, graduations and beach trips. The AI answers every one, books spray tans on your calendar in Google Calendar or Microsoft 365 and explains how far ahead of an event clients should come in. Your counter staff keeps checking in walk-ins and cleaning beds, and you get a text for each booking. You can tell it your busiest dates so it books around them. ## Can the AI explain tanning memberships? Yes. It explains your membership levels, which beds each includes, any sign-up fees and your freeze and cancellation policy, all from the information you give it. It does not sell memberships or take payments. It tells callers how to join and sends freeze or cancellation requests to you with the member’s details. Members hear the terms consistently, which cuts down on confusion when the renewal date arrives. You update the details when your pricing changes. ## Will the AI give spray tan prep and aftercare instructions? It shares your instructions word for word: exfoliating the day before, skipping lotion and deodorant, what to wear and how long to wait before showering. Clients who follow the prep get better results and fewer complaints, and your staff does not have to repeat the same instructions all day. It can also explain whether you offer different shades or rapid solutions and what the difference is, so clients choose the right option before they arrive. ## Can the AI book group spray tans for proms and weddings? Yes. It takes the group size, the event date and preferred times, then books back-to-back spray tans on your calendar or sends the request to you for large parties. It explains any group policy you set, like needing notice if someone drops out. It does not collect deposits. Prom groups often call together on the same evening, and the AI keeps each request organized so your staff can see the whole group at a glance. ## Frequently asked questions ### Can the AI book tanning bed sessions? If you schedule beds by appointment in Google Calendar or Microsoft 365, the AI can book them. If beds are first come, first served, it explains that and shares your hours and busiest times. Either way, callers get a straight answer right away. ### Will it explain bed levels? Yes. Tell it about each bed level, session length and which memberships include them, and the AI explains the differences in plain words so callers know what to ask for when they come in. You can update it when you add new equipment. ### Does the AI give advice about skin types? It shares the guidance you provide, such as starting with shorter sessions. It does not give medical advice. If a caller asks about a skin condition or medication, it suggests checking with their doctor. You control exactly what it says about sessions. ### Can members freeze their membership through the AI? The AI explains your freeze policy and takes the request with the member’s name and dates. It does not change billing. Your staff processes the freeze from the summary it sends. Members hear when the freeze starts and what happens to their billing date, based on your policy. ### Does it work after the salon closes? Yes. It answers 24/7, so someone planning a spray tan at midnight can book it then. You can set after-hours rules, like only booking spray tans or only taking messages. You see each late-night booking in your texts or email right away. --- Source: https://vocenya.com/industries/tanning-salons Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing