# The AI receptionist for test prep centers built around the test calendar An AI receptionist for test prep centers answers every call from students and parents in your center’s name. It explains your SAT, ACT, SHSAT or other programs from your website, books diagnostic tests and consultations into your calendar, and texts you the student’s target test, test date and goal score as soon as the call ends. ## Why test prep centers miss calls - **Everything runs on test dates:** Families call in bursts after scores come out and a few months before each test date. If they cannot reach you that week, they sign up with whichever program answered first. - **Callers need specific answers fast:** Which test should my child take? Is there a class before the spring date? Do you offer one-on-one? Vague answers or slow callbacks lose motivated families who are comparing programs. - **Instructors are teaching when calls come in:** Classes run evenings and weekends, which are also when parents finally have time to call. Your instructors cannot stop a practice section to answer the phone. Messages pile up until the class ends, and by then some families have already called someone else. ## Calls Vocenya answers for test prep centers - Diagnostic or practice test sign-ups - Class schedule questions before a test date - Private tutoring versus group class questions - Which test to take and when - Score report follow-ups and retake plans - Pricing and package questions ## How does an AI receptionist help test prep centers enroll students? Test prep is time-bound. A family that decides to start prep wants a plan this week, not a callback next week. The AI receptionist answers right away, explains your programs for the specific test, and books a diagnostic or consultation. You get a summary with the test, target date and any scores shared, so your first follow-up can recommend the right class or tutor instead of starting with basic questions. ## Can it explain the difference between our classes and private tutoring? Yes. It learns your offerings from your website and notes, including class schedules, session counts, private tutoring packages, online options and pricing you publish. It can explain which programs line up with an upcoming test date. For advice that depends on a student’s record, like which test fits them best, it can take the details and let an instructor call back with a recommendation. That keeps the personal advice with your instructors. ## Does it help with specialized exams like the SHSAT? If your center prepares students for the SHSAT, ISEE, SSAT, GRE, LSAT or another exam, add those programs to your notes and it will answer questions about them in your words. It can book students into diagnostics or info sessions for any of those programs, and your summary shows exactly which exam the family asked about. That makes it easier to route each lead to the instructor who teaches that test. If a caller asks about an exam you do not cover, it says so politely based on your notes. ## Is there an after-hours answering service for test prep? Students and parents often call late in the evening, especially the night scores are released. The after-hours flow answers those calls, explains your programs and books diagnostics into open Saturday or weekday slots. By morning you have a list of booked students and their goals rather than voicemails from families who may have already moved on. Early mornings before school work the same way, so a student can book a diagnostic at 7am without waiting for your office to open. ## Frequently asked questions ### Can it book diagnostic tests on Saturdays only? Yes. You control which calendar slots it can offer. Many centers open only Saturday morning diagnostics and weekday evening consultations, and the receptionist books into those times only. If a slot fills, it offers the next open time instead. That keeps weekday instructors free for classes. ### Will it give out score predictions? No. It answers from your notes and does not make promises about scores. It collects the student’s current scores and goals so your instructors can discuss realistic plans. It will not guarantee results or compare your program to competitors, and you can review exactly how it describes your outcomes before it takes calls. ### Can adult students use it too? Yes. Whether the caller is a parent asking about the SAT or an adult preparing for the GRE or LSAT, it answers based on the programs you list and books the right next step. The summary shows the test and the caller’s timeline either way. ### What plan do I need for calendar booking? Calendar booking starts on the Growth plan at $249 a month, with 1,000 AI minutes, warm transfers and recordings. The Value and Starter plans capture details and text you summaries without booking. Every plan includes a 14-day free trial with no contract. ### Can it call back web leads? On the Pro plan, speed-to-lead calls new web inquiries within moments, with built-in Do-Not-Call checks, calling hours of 8am to 8pm and a limit of 3 attempts in 24 hours. A family that fills out your form late at night gets a call once calling hours begin the next morning. --- Source: https://vocenya.com/industries/test-prep Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing