# AI receptionist integrations with the tools you already use Vocenya’s AI receptionist integrations let it book appointments where your team already works. It connects to Google Calendar, Microsoft 365 and Outlook, Acuity Scheduling, Jobber, Housecall Pro and ServiceTitan. It can also send new leads to Jobber and Housecall Pro, so caller details arrive in your system without anyone retyping a message. - **Six booking integrations:** Google Calendar, Microsoft 365 and Outlook, Acuity Scheduling, Jobber, Housecall Pro and ServiceTitan. - **Leads into your field software:** New caller details can go straight to Jobber or Housecall Pro as leads. - **Booked during the call:** The receptionist checks your availability and confirms the appointment before the caller hangs up. ## Which integrations does Vocenya’s AI receptionist support? Vocenya integrates with six scheduling and field service tools: - **Google Calendar** - **Microsoft 365 and Outlook** - **Acuity Scheduling** - **Jobber** - **Housecall Pro** - **ServiceTitan** The receptionist can book appointments into any of them. It can also send new leads to Jobber and Housecall Pro. These are the integrations available today. If you use a different system, the receptionist still texts or emails you a full summary of every call, so you can enter the details yourself. Each connection is a sign-in step or a key you paste in, so you do not need a developer to set it up. ## How does calendar booking work with Google Calendar and Microsoft 365? You connect your Google or Microsoft account and choose the calendar the receptionist should book into. You also set the rules: which appointment types it can book, how long each one takes, and how much notice you need. On a call, the receptionist checks your open times, offers a few to the caller, and books the one they pick. The appointment appears on your calendar with the caller’s name, number and reason for the visit. This works well for offices like dental practices, law firms, salons and consultants that already run their day from a calendar. ## How does booking work with Acuity Scheduling? You connect your Acuity Scheduling account, either by signing in or with your User ID and API key, and tick the appointment types the receptionist may book. You can also pick one calendar, or let Acuity choose any calendar that is free. On a call, the receptionist offers the same open times Acuity shows on your scheduling page, so your hours, buffers and booking limits still apply. The appointment lands in Acuity with the caller’s name, number and a note about the call. This suits coaches, therapists, salons, spas and consultants who already take bookings through Acuity. ## How does the AI receptionist work with Jobber, Housecall Pro and ServiceTitan? Field service businesses often run scheduling, dispatch and invoicing from one of these tools. Vocenya connects to them so a phone call turns into something your team can act on: - **Jobber:** book appointments and send new leads. - **Housecall Pro:** book appointments and send new leads. - **ServiceTitan:** book appointments. For a plumbing, HVAC, electrical or cleaning company, that means a 9pm call about a leaking water heater arrives in your software with the customer’s name, address and problem, ready for dispatch in the morning. Your team works from the same screen they always do. ## Which plan includes integrations? Calendar booking and warm transfers are included on the Growth plan ($249/mo, 1,000 AI minutes) and the Pro plan ($499/mo, 2,500 AI minutes). Pro also adds speed-to-lead calling and multiple numbers and locations. On every plan, you get a text or email summary after each call, which you can use with any system. Every plan has a 14-day free trial, there is no contract, and you can cancel any time. If you start on Value or Starter, you can move up to Growth when you want the receptionist booking directly into your calendar or field service software. ## Frequently asked questions ### Does Vocenya integrate with Google Calendar? Yes. You connect your Google account, choose the calendar, and set which appointment types the receptionist can book and how long each takes. It then books callers into open times during the call. Calendar booking is included on the Growth and Pro plans. ### Does it work with Outlook and Microsoft 365? Yes. Vocenya connects to Microsoft 365 and Outlook calendars the same way it connects to Google Calendar. The receptionist checks your availability, offers times to the caller and books the appointment with the caller’s details attached. Calendar booking is included on the Growth and Pro plans. ### Can the AI receptionist create jobs in Jobber or Housecall Pro? The receptionist can book appointments into Jobber and Housecall Pro and send new leads to both. That way, caller details like name, number, address and the reason for the call land in your field service software instead of a voicemail you have to transcribe. ### Does Vocenya integrate with ServiceTitan? Yes. The AI receptionist can book appointments into ServiceTitan, which suits larger home service companies that dispatch from it. You still get a text or email summary of every call as well. Calendar booking and warm transfers are included on the Growth and Pro plans. ### Does Vocenya integrate with Acuity Scheduling? Yes. You connect your Acuity account and choose which appointment types the receptionist can book. It offers the open times Acuity shows on your scheduling page and books the caller in during the call. Calendar booking is included on the Growth and Pro plans. ### What if I use a tool that is not on the list? The six integrations listed are the ones available today. If you use a different system, the receptionist still sends you a text or email summary with the caller’s name, number, address, reason and urgency after every call, so you can add it to your system yourself. --- Source: https://vocenya.com/integrations Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing