# AI Receptionist in Brooklyn, NYC Vocenya is an AI receptionist in Brooklyn, NYC that answers every call to your business, day and night, in English, Spanish, Russian or Ukrainian. It answers questions from your website, books appointments, and texts you a summary right after each call. You keep your 718 number, and callers who want a person get transferred. Brooklyn is a borough of neighborhoods, and each one has its own business mix. Brighton Beach and Sheepshead Bay are home to many Russian and Ukrainian speaking families and the businesses that serve them, from pharmacies and clinics to restaurants and law offices. Sunset Park and Bushwick have many Spanish-speaking customers and Latino-owned shops. Bay Ridge, Park Slope and Carroll Gardens have busy main streets full of restaurants, salons, pediatric practices and fitness studios. Williamsburg and Greenpoint mix bars, cafes and creative studios. Across the borough, brownstones and older row houses keep plumbers, electricians, roofers and contractors in constant demand. Parking and access are daily puzzles, and owners often spend hours on the BQE or the Belt Parkway between jobs. Area codes: 718, 347, 929, 917 ## How does an AI receptionist help Brooklyn small businesses? Brooklyn customers are loyal to neighborhood businesses, but they also expect an answer when they call. An AI receptionist answers every call in your business’s name, answers questions from your website, and takes down the caller’s name, number, address and reason for calling. You get a text or email summary right away. On Growth and Pro it books into Google Calendar, Outlook, Jobber, Housecall Pro or ServiceTitan. The contractor stuck on the Belt Parkway and the stylist mid-color both stop losing calls to voicemail. ## Is there a Russian and Ukrainian speaking answering service in Brooklyn? Yes. Vocenya speaks Russian and Ukrainian today, along with English and Spanish. For businesses in Brighton Beach, Sheepshead Bay, Bensonhurst and Midwood that serve Russian and Ukrainian speaking families, the receptionist answers in the caller’s language, asks your questions and books or records the call. You get the summary in the format you choose. Older callers who are more comfortable in Russian or Ukrainian no longer have to struggle through a call in English or wait for a bilingual staff member to be free. ## Can Brooklyn contractors use it for brownstone and row house jobs? Yes. Brownstone and row house work comes with its own questions: which floor, whether the building is a rental or owner-occupied, access to the basement or roof, and where to park on a block with alternate side rules. The receptionist asks what you tell it to and puts the answers in your summary. It sends leads to Jobber and Housecall Pro and books estimates on Growth and Pro. Emergencies like a burst pipe get texted to you immediately or transferred to your phone. ## Frequently asked questions ### Can I keep my 718 number in Brooklyn? Yes. Forward your 718, 347, 929 or 917 number to Vocenya. You choose whether it forwards all the time, only after hours, or only when you miss a call. Your customers keep calling the number they know, and the receptionist answers with your business name. ### Can Brooklyn medical practices use HIPAA mode? Yes. Medical, dental, pediatric and therapy practices can add HIPAA mode for $150 a month. It includes a signed Business Associate Agreement, patient-safe texting, and recordings kept in GH-controlled systems. The receptionist can answer patients in English, Spanish, Russian or Ukrainian and route clinical questions to your staff. ### Does the AI work on weekends and holidays? Yes. It answers 24 hours a day, every day, including weekends and holidays. You can set different rules for when you are closed, like booking the next open slot or texting you only for emergencies. Callers always hear an answer instead of a ringing phone. ### How much does it cost for a Brooklyn business? Value is $49 a month for 250 AI minutes, Starter is $99 with Studio voices, Growth is $249 with booking and warm transfers, and Pro is $499 with speed-to-lead and multiple locations. Every plan has a 14-day free trial with no contract. --- Source: https://vocenya.com/locations/brooklyn Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing