# AI Receptionist in Queens, NYC Vocenya is an AI receptionist in Queens, NYC that answers every call to your business, 24 hours a day. It speaks English, Spanish, Russian and Ukrainian, answers questions from your website, books appointments, and texts you a summary right after each call. You keep your number, and callers who need a person get transferred to you. Queens is famous for the variety of languages spoken on its streets, and its small businesses reflect that. Jackson Heights, Corona and Elmhurst are full of Latin American and South Asian restaurants, travel agencies, salons and clinics. Flushing has a busy commercial core of restaurants, medical offices and shops. Astoria mixes Greek tavernas with cafes, bars and fitness studios. Rego Park and Forest Hills have many Russian speaking and Bukharian families and the doctors, dentists and shops that serve them. Neighborhoods like Bayside, Whitestone and Howard Beach have single-family homes that keep HVAC, plumbing, roofing and landscaping companies busy. JFK and LaGuardia bring a steady stream of car service and logistics calls at every hour. Area codes: 718, 347, 929, 917 ## How does an AI receptionist help Queens small businesses? Queens business owners often wear every hat at once, and the phone rings while they are with a customer. An AI receptionist answers every call in your business’s name, answers questions from your website, and takes the caller’s name, number, address and reason for calling. You get a text or email summary right away. On Growth and Pro it books into Google Calendar, Outlook, Jobber, Housecall Pro or ServiceTitan. A dental office in Forest Hills or an HVAC company in Bayside gets every caller answered without hiring another person for the front desk. ## Which languages can a Queens answering service speak? Vocenya speaks English, Spanish, Russian and Ukrainian today. That covers Spanish-speaking customers in Jackson Heights and Corona and Russian speaking families in Rego Park and Forest Hills. The receptionist answers in the caller’s language, asks your questions and books or records the call. We are honest about the limits: Mandarin, Korean, Bengali, Greek and other languages common in Queens are not available yet. More are coming with Studio voices. Until then, those callers can be warm transferred to you or a team member who speaks their language. ## Can Queens car services near JFK and LaGuardia use it around the clock? Yes. Car services, limo companies and courier businesses near the airports take calls at all hours from travelers and businesses. The receptionist answers every call, collects the pickup location, flight or terminal details, destination, time and passenger count, and texts it to you or your dispatcher. Rates and policies can be shared from your notes. Urgent same-hour requests can be transferred straight to your dispatcher. Your drivers stay on the road, and no late-night booking gets lost in a full voicemail box. ## Frequently asked questions ### Can I keep my 718 number in Queens? Yes. Forward your 718, 347, 929 or 917 number to Vocenya. You choose whether it forwards all the time, only after hours, or only when you cannot pick up. Your customers keep calling the number on your awning and your Google listing. ### Can Queens medical and dental offices use HIPAA mode? Yes. Medical, dental, and therapy practices can add HIPAA mode for $150 a month. It includes a signed Business Associate Agreement, patient-safe texting, and recordings kept in GH-controlled systems. The receptionist handles appointment requests and routes clinical questions to your staff, in English, Spanish, Russian or Ukrainian. ### Can nail salons and spas use it for bookings? Yes. It answers questions about services, prices and walk-in policy, and on Growth and Pro books appointments into your calendar. It collects the client’s name and number so you can confirm. Your technicians keep working instead of stopping to answer the phone during a busy Saturday. ### Is there a free trial? Yes. Every plan includes a 14-day free trial, and there is no contract. Value is $49 a month, Starter is $99, Growth is $249 and Pro is $499. You can try it at vocenya.com, where it builds your receptionist from your website and calls your phone. --- Source: https://vocenya.com/locations/queens Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing