# Vocenya pricing Every plan includes a 24/7 AI receptionist that answers in your business name and captures every lead. No contract; cancel any time. Prices in US dollars. ## Plans - **Value: $49/month.** For solo operators who just need every call answered. - AI receptionist answers 24/7 - 250 AI minutes a month - Standard natural voices - English and Spanish - Lead capture with instant alerts - Up to 3 team members - Extra minutes: $0.25 per minute - 14-day free trial - **Starter: $99/month.** For owner-operators who miss calls on the job. - Everything in Value - 300 AI minutes a month - Studio-quality lifelike voices - One local number, or keep yours - Call transcripts and summaries - Up to 3 team members - Extra minutes: $0.35 per minute - 14-day free trial - **Growth: $249/month.** For busy teams that book work over the phone. - Everything in Starter - 1,000 AI minutes a month - Calendar booking and warm transfers - Business-hours and after-hours call flows - Call recordings - Website live chat with human handoff - Up to 10 team members - Extra minutes: $0.30 per minute - 14-day free trial - **Pro: $499/month.** For multi-location businesses and outbound teams. - Everything in Growth - 2,500 AI minutes a month - Speed-to-lead outbound calls to new inquiries - Multiple numbers and locations - Priority onboarding - Unlimited team members - Extra minutes: $0.25 per minute - 14-day free trial ## Add-ons - **GH Live agents** (Custom per-call rate): Trained people take the calls AI should not handle alone, during your hours or around the clock. Priced per business, based on your industry and call volume. - **HIPAA mode** ($150 / month): For healthcare practices. Signed BAA, patient-safe alerts, recordings kept in GH-controlled systems, and calls on our BAA-covered standard voices. - **GH Phone** ($25 / user / month): Business numbers, call routing and a softphone for your own team. - **Website live chat** ($49 / month, included on Growth and Pro): A chat bubble on your website. The AI answers from what your receptionist knows, captures leads and hands off to a GH Live agent or your team when a person is needed. - **Your own voice** ($29 / month on Value, included on Starter, Growth and Pro): Your receptionist answers in a voice made from a short recording of your own voice. Included on Studio-voice plans; not available with HIPAA mode. Every AI agent: https://vocenya.com/ai-agents ## Vocenya Talent Skilled people matched to the business (customer support, sales, admin, bookkeeping and more), used alone or with the AI agents. No published prices: each placement is quoted. The quote depends on: - **Seat:** shared (works for a few businesses) or dedicated (works only for one). - **Where:** remote, or in GH’s office in Sibulan, Dumaguete. In-office costs more. - **Billing:** monthly per seat or hourly, whichever fits. - **Supervision:** owner-managed, a GH team lead with the owner, or fully GH-managed, priced from least to most GH involvement. - **Replacement:** free, any time. Get a quote: https://vocenya.com/hire ## Desk phones Clients buy or rent desk phones from Call handling in their account; GH sets each one up and ships it, and the price is shown before ordering. Custom solutions are quoted per project: https://vocenya.com/custom-solutions ## Frequently asked questions ### Should I choose AI only, a person, or both? Any of the three. AI only is an AI agent plan from $49 a month: the AI receptionist answers your calls, and other agents join it on the same account. A person only is Vocenya Talent, someone matched to your business and quoted for you. Both means the AI answers first and hands what it cannot finish to a person, with what it already collected: your own team, GH Live agents (an add-on on any plan) or someone you hire through Vocenya Talent. ### How much does Vocenya Talent cost? Talent is quoted for each business, because the price depends on the role and the hours, a shared or dedicated person, remote or in our Sibulan, Dumaguete office (in-office costs more), monthly per seat or hourly billing, and how much supervision you want: owner-managed, a GH team lead with you, or fully GH-managed. Replacement is free at any time. Tell us about the job at vocenya.com/hire and the GH team replies with matches and a quote. ### What counts as an AI minute? Time Vocenya spends on a call, inbound or outbound, rounded up to the next minute. Calls that go straight to a person or your own phone do not use AI minutes. ### What happens if I go over my minutes? Calls keep being answered. Extra minutes are billed at the overage rate, and you can upgrade at any time. ### Is there a free trial? Yes. Set up your receptionist and try it before you are charged. ### Which plans include calendar booking and warm transfers? Calendar booking and warm transfers to your team are included on Growth and Pro. On other plans the receptionist takes a message and offers a callback instead, and you can still connect your calendar. GH Live agents are a separate add-on available on any plan. ### How much do GH Live agents cost? GH Live is priced per business. We set a per-call rate based on your industry, the hours you need and how many calls you expect to hand off, and you pay only for calls an agent answers. Ask for a quote on the custom solutions page, or from Billing in your account. ### Which plans include your own voice? Every plan with Studio voices includes it: Starter, Growth and Pro. On Value it is available as the Your own voice add-on. It is not available for accounts in HIPAA mode, which answer on our BAA-covered standard voices. ### Do you build custom solutions? Yes. For integrations with your own systems, several locations, outbound campaigns or HIPAA-ready and standalone deployments, we scope the work with you and send a written quote. Request one on the custom solutions page. --- Source: https://vocenya.com/pricing Vocenya, powered by GH Business Solutions. Plans from $49/month with a 14-day free trial: https://vocenya.com/pricing