What we’re building for your business
Here is what the Vocenya team is working on now, what comes next, the ideas we’re exploring, and what just went live. Tap “I want this” on what matters to you, or ask for an email when it ships. You don’t need an account.
We don’t promise dates. Plans change as we learn, and something only moves to Shipped once customers can use it.
Suggest a featureThe roadmap
Now
Being built right now- Platform
Plans without phone answering
Chat-only, email-only and chat plus texting plans, for businesses whose customers write rather than call. You pay for the channels you use, and no phone number is needed.
- Platform
Easier setup for any mix of channels
Whichever channels you choose, setup only asks about those, in plain steps, and lets you try each one before customers see it.
Next
Planned, starting soon- WhatsApp
The AI answers WhatsApp calls
When a customer taps the call button in WhatsApp, your AI receptionist picks up and helps them, the same way it answers your phone.
- Shopify
One-click install from the Shopify App Store
Add Vocenya to your store from the Shopify App Store in one click. Today you connect it with a small custom app made in your Shopify admin, which takes about five minutes.
What Vocenya does for Shopify stores
Later
Exploring, not scheduled yet- WhatsApp
Hand WhatsApp calls to your team
When a WhatsApp caller needs a person, the AI passes the call to you or your team, as it already does on phone calls.
Recently shipped
Live for customers now.
October 5, 2026
Live product answers and checkout links for Shopify
ShopifyConnect your Shopify store and the receptionist checks your live catalog for price, size and stock, sends a link to a ready-made cart that pays on your own Shopify checkout, and tells customers where their order is once they prove it is theirs.
See how it worksOctober 5, 2026
Answers callers in their own language
CallsOn Studio-voice plans the receptionist answers in 89 languages and switches when a caller does. Every summary still reaches you in English.
See every languageOctober 5, 2026
Invite your team, with four roles
PlatformGive everyone who works with you their own sign-in as Owner, Manager, Staff or Billing, so each person sees only what their job needs.
How to add your teamOctober 5, 2026
Business settings in one place
PlatformChange your business name and how callers hear it, your assistant’s name, address, customer email and timezone from one page. Calls, chats and invoices pick up the change straight away.
October 4, 2026
A Help Center with plain how-to guides
PlatformStep-by-step answers for setup, call forwarding on your carrier, your team and billing, with search.
Open the Help Center
Suggest a feature
Tell us what would make Vocenya more useful for your business. A person on the team reads every suggestion. We don’t publish them, and we only use your email to ask a follow-up question.