AI outbound calling that reaches new leads within moments

AI outbound calling means an AI agent places calls for your business instead of waiting for customers to call in. Vocenya uses it for three jobs:

• Speed to lead: calling new web inquiries within moments (Pro plan).
• Appointment reminders: calling customers before their appointment to confirm, reschedule or cancel.
• Consent-based campaigns: calling contacts who agreed to hear from you, such as past customers due for service.

The outbound agent uses the same business knowledge as your AI receptionist. It identifies as a virtual assistant and never pretends to be a person.

When someone fills out a form on your website, they have usually contacted other businesses too. The first one to respond has the best chance of getting the conversation, and a callback hours later often reaches someone who has already booked elsewhere.

Speed-to-lead calls the inquiry within moments, even at 9pm on a Sunday or while your whole crew is on jobs. The AI confirms what the person asked for, answers their questions, and books a time or takes the details you need.

For a remodeler in Monmouth County or a moving company in Queens, that means the lead hears from you first.

Compliance rules are built into the calling system, not left to memory:

• Do-Not-Call checks before a number is dialed.
• Local calling hours of 8am to 8pm in the contact’s time zone.
• Consent records kept for campaign contacts.
• Attempt limits of no more than 3 attempts in 24 hours.

Campaigns only go to contacts who gave consent. You remain responsible for how you collect consent and for the laws that apply to your business, and the built-in checks help you stay within those lines on every call.

The AI introduces itself as a virtual assistant calling for your business and explains why it is calling, such as responding to the quote request submitted a moment ago.

From there it can answer questions about your services, confirm the details of the job, and book an appointment into Google Calendar, Microsoft 365, Acuity Scheduling, Jobber or Housecall Pro. If the person wants to speak with someone, it takes their details and offers a callback from you or your team.

You get a summary after every call, so you know which leads booked and which need a follow-up.

Speed-to-lead calling is part of the Pro plan at $499 per month, which also includes 2,500 AI minutes and support for multiple numbers and locations.

Appointment reminder campaigns and consent-based outbound campaigns are also available. Talk with us about your call volume and we will show you how it fits your plan.

Every plan has a 14-day free trial, there is no contract, and you can cancel any time.

Outbound calls use the same business knowledge as your AI receptionist, and every call ends with a summary, so you can see which leads booked and which reminders were confirmed. The built-in compliance checks apply to every campaign.