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Vocenya

AI agents that do the work. Real people when it matters.

Vocenya’s AI agents answer your calls, chats and emails and follow up, day and night. When a job needs a person, you get one: you, our trained team, or someone hired for your business.

For example: Answer my calls and book jobs. 0/200

Or pick a job

Start 14-day free trialTalk to the AI receptionist

Who can do the work

AI agents

  • Receptionist (in this plan)
  • Chat
  • Follow-up
  • Email

People

  • Your hire
  • GH Live
  • AI agents from $49/mo
  • 14-day free trial, no card needed
  • People quoted for your job
  • Cancel any time

AI agents that do the work, day and night

Each agent knows your business and does one job well. Your AI receptionist is the one most owners start with.

See every AI agentOr talk to the AI receptionist now

Coming soon

  • Collections: Polite reminders about unpaid invoices, with anything sensitive passed to you.
  • Bookkeeping help: Help keeping receipts and invoices in order for you or your bookkeeper.
  • Review requests: Asks customers for a review after the job is done.
  • Intake: Collects new-client forms and documents before the first appointment.
  • Quote follow-ups: Friendly follow-ups after you send a quote.

Need one of these jobs done today? A person through Vocenya Talent can do it now.

See them at work on every channel

Every conversation lands in one inbox, where you or a person can take over. AI customer service on every channel

Phone calls

Answers every call in your business name, 24/7, books the work and sends you the summary.

  • Picks up on the first ring, in your business name and the caller’s language
  • Books into your calendar while the caller is on the line
  • Routes callers to departments or locations without a phone menu
More about phone calls
A call in the Vocenya portal for Rivera Plumbing (example): the AI’s summary of a kitchen-sink leak booked for 7:30 PM, the outcome “Appointment booked”, the caller’s details and the transcript.
Example data. One call in the portal: the summary, the booking and every word said.

Vocenyanow

Call from (512) 555-0147

Dana Brooks has water leaking under the kitchen sink at 418 Maple St. Valve is off. Booked an emergency leak repair tonight at 7:30 PM.

Came in on the business line (732) 633-0055. Example data, written by the notification the app sends.

Don’t take our word for it. Talk to it.

This is the real AI receptionist, not a recording. Talk to it here, call it, or have it call you as your own business.

Hear it answer as your own business

Put in your website. Vocenya builds your receptionist from it and calls your phone a moment later.

Free. We build it from your site in about 20 seconds, then it calls your phone.

Or ask the chat in the corner anything. That is Vocenya’s own website chat agent answering.

Skilled people for your business, matched by our team

Vocenya Talent finds you the right person, mostly in the Philippines, hired and looked after by GH Business Solutions. Your AI agents hand them the work that needs a person, with the notes already taken.

  • Shared or dedicated. Part of someone’s week, or a person who works only for you.
  • Remote or in our office. From home, or at our office in Sibulan, Dumaguete. In-office costs more.
  • Supervised your way. You manage them, a GH team lead manages with you, or we manage them fully.
  • Free replacement any time. Not the right fit? We find someone else, at no charge.

Monthly or hourly, quoted for your job.

Tell us who you needLooking for work? Apply here

People businesses hire through Vocenya

  • Customer support, receptionist and phones
  • Sales, lead follow-up and appointment setting
  • Admin and virtual assistant
  • Bookkeeping, accounting or CPA
  • Medical billing, coding and medical admin
  • Nurse (non-hands-on, US-licensed available)
  • Online store customer support
  • Amazon store assistant

And other customer and back-office roles. Tell us the job and the hours; the team matches you by hand.

When the work needs a person, it gets one

An upset customer, a tricky question, a big job, the books. The AI agent passes it on and tells the person what was already said, so nobody repeats themselves.

Who picks it up

  • You

    A summary by app notification and email the moment it ends, and calls put through when you want them.

  • GH Live agents

    Trained people on our team take calls and chats live, by the call, only when you need them.

    How GH Live works

  • Your own hire

    The person you hired through Vocenya Talent gets the AI’s notes and finishes the job.

    Hire skilled people

Illustration: what the person sees as the call connects (example data)

From the AI receptionist

Dana at 418 Maple St has water spreading from under the kitchen sink. Valve is shut off. Wants someone tonight and asked for a price range.

Rivera Plumbing · incomingAnswer

You choose how the work gets done

  • AI only

    Agents answer, book and follow up. You step in when you like.

  • A person only

    A skilled person does the job, with our team behind them.

  • Both

    Agents take the repeat work; your person does the rest.

AI agents live in minutes, on the number you already have

No installer, no new phone system, no tech skills. See the full setup, start to finish

  1. 1About 20 seconds

    Enter your website

    Vocenya reads it and builds your agents in about 20 seconds: your services, hours, service area and the questions people ask.

  2. 2A few minutes

    Turn on your channels

    Forward your number (you keep it), paste one line to add the chat to your site, and connect WhatsApp or email if you use them.

  3. 3Before your first customer

    Hear it, then go live

    It calls your phone so you can hear it. Fix what it knows, pick a voice, and choose when work goes to you or a person.

Start from what you need done

Each goal has its own page with how it works, what it costs and an example. Or pick your trade: each gets agents that know the work.

See all 175 industries

Your phones, your team and the rules, covered

Buy any of these alone or with your AI agents.

AI agents for less than a part-time receptionist

Every plan answers calls 24/7 and starts with a 14-day free trial, no card needed. Add website chat, WhatsApp or more people when you need them. Keep your number. Cancel any time.

Compare every plan

Value

For solo operators who just need every call answered.

$49/ month

Extra minutes $0.25

  • AI receptionist answers 24/7
  • 250 AI minutes a month
  • Standard natural voices
  • English and Spanish
  • Lead capture with instant alerts
  • Up to 3 team members
Start free trial

Starter

For owner-operators who miss calls on the job.

$99/ month

Extra minutes $0.35

  • Everything in Value
  • 300 AI minutes a month
  • Studio-quality lifelike voices
  • One local number, or keep yours
  • Call transcripts and summaries
  • Up to 3 team members
Start free trial
Most popular

Growth

For busy teams that book work over the phone.

$249/ month

Extra minutes $0.30

  • Everything in Starter
  • 1,000 AI minutes a month
  • Calendar booking and warm transfers
  • Business-hours and after-hours call flows
  • Call recordings
  • Website live chat with human handoff
  • Up to 10 team members
Start free trial

Pro

For multi-location businesses and outbound teams.

$499/ month

Extra minutes $0.25

  • Everything in Growth
  • 2,500 AI minutes a month
  • Speed-to-lead outbound calls to new inquiries
  • Multiple numbers and locations
  • Priority onboarding
  • Unlimited team members
Start free trial

People through Vocenya Talent

Monthly or hourly, quoted for your job. Shared or dedicated, remote or in-office.

Get a quote for a person

Need something built around your business?

Custom solutions connect Vocenya to your CRM, EHR or booking system, route calls across locations, run outbound campaigns and can deploy HIPAA-ready or standalone. We scope it with you and send a written quote with a one-time build fee and a monthly fee.

Request a custom quoteWhat a custom solution includes

Safe to put in front of your customers

Your AI agents say they are virtual assistants (upfront or when asked, you choose), never pretend to be a person, and offer one whenever the customer wants.

  • HIPAA mode for healthcare

    Patient-safe alerts, encrypted call data and a signed Business Associate Agreement before any patient call.

    How HIPAA mode works

  • Security you can read

    Encryption, access controls and the vendors we use, written down in plain words.

    Read our security page

  • Answers callers in 89 languages

    Studio voices hear the caller’s language, answer in it and send you the summary in English. The Value plan and HIPAA mode answer in English and Spanish.

    See the languages

  • Claims you can check

    Published prices with the overage, a demo you can try and side-by-side comparisons sourced from each company’s own site.

    How to judge any AI receptionist

Questions owners ask first

Anything else, ask the chat in the corner. That is Vocenya answering, too.

Is Vocenya only for phone calls?

No. It answers phone calls, website chat and WhatsApp, and can call new leads back within moments. Texting is coming soon. Every channel answers from the same knowledge of your business, and chats land in one shared inbox where your team or a GH agent can take over.

Do I have to change my phone number?

No. Forward your current number to Vocenya and you are live in minutes. You can also get a new local number during signup, or move your number to Vocenya so it becomes your phone line with no forwarding. A move usually takes 1 to 2 weeks in the US, because your current carrier must release the number, and your calls keep forwarding until it is done.

Will callers know it is AI?

You choose. Vocenya can introduce itself as a virtual assistant, or only say so if a caller asks. Either way it never pretends to be a person, and it offers a real one whenever the caller wants or the call needs it.

Can the receptionist speak in my own voice?

Yes. Read a short script in your browser for a minute or two, or upload a recording, and you get an AI copy of your voice in minutes. You hear it greet a caller before it answers real calls, and you can record again, go back to a stock voice or delete it any time. It is included on plans with Studio voices and is an add-on on Value. It is not available in HIPAA mode.

Who are the people behind it?

You, when you want the call. GH Live agents at GH Business Solutions, trained on your scripts and rules, who see what the AI already heard so callers never repeat themselves. Or a skilled person matched to your business through Vocenya Talent.

What is Vocenya Talent?

Skilled people, mostly in the Philippines, matched to your business by GH Business Solutions: customer support, sales, bookkeepers and CPAs, admin help, nurses and more. Shared or dedicated, remote or in our office in Sibulan, Dumaguete. You choose who supervises them, and you can swap the person any time for free. It is priced monthly or hourly, quoted for your job.

What happens after the free trial?

Your plan starts after 14 days unless you cancel. There is no contract and you can cancel from your account at any time.

Can it work for a healthcare practice?

Yes. HIPAA mode adds a signed BAA, patient-safe alerts and recordings kept in GH-controlled systems.

Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Free. We build it from your site in about 20 seconds, then it calls your phone.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.

Tell us what you need done