Answers callers in their own language
The receptionist greets callers in your main language. As soon as a caller speaks another language it knows, it answers in that language, and it follows them if they switch again. You still get every summary in English.
HIPAA mode and the Value plan answer in English and Spanish. Every other language needs a plan with Studio voices. Compare plans
How it works on a call
It notices the language
The receptionist recognises the caller’s language from what they say. Nobody has to press a button or ask for it.
It answers in kind
Same voice, same knowledge of your business, now in the caller’s language. A single word in another language does not make it switch.
You can keep it to one
Prefer one language? Turn off “Answer callers in their language” and it always answers in your main language.