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Vocenya

AI receptionist integrations with the tools you already use

Vocenya’s AI receptionist integrations let it book appointments where your team already works. It books into Google Calendar, Microsoft 365 and Outlook, Acuity Scheduling, Jobber and Housecall Pro, with Calendly and Cal.com coming soon, and sends new callers to Jobber, Housecall Pro and ServiceTitan, so caller details arrive in your system without anyone retyping a message. For everything else there are signed webhooks, a REST API and an MCP server for AI assistants.

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Calendars and scheduling

  • Google Calendar logoComing soon

    Google Calendar

    Connect your Google Calendar and Vocenya checks your real free and busy times before offering a caller a slot. When they pick one, the appointment is added to your calendar while they are still on the line, with their name, number and reason for the visit.

  • Microsoft 365 / Outlook logoComing soon

    Microsoft 365 / Outlook

    Sign in with your Microsoft account and Vocenya books straight into your Outlook calendar. It reads your availability first, so it never double-books you, and every booking includes the caller’s details and a short summary of the call.

  • Acuity Scheduling logo

    Acuity Scheduling

    Choose which Acuity appointment types the receptionist may book, and it offers callers the open times from your Acuity schedule. Booked appointments appear in Acuity like any other, and if a time is taken in the meantime, the receptionist simply offers the next one.

  • CalendlyComing soon

    Calendly

    Sign in with Calendly and pick the event types the receptionist may book. It offers callers the times Calendly shows your clients and books through Calendly, which sends its usual confirmation. Booking needs a paid Calendly plan.

  • Cal.comComing soon

    Cal.com

    Paste a Cal.com API key and choose the event types the receptionist may book. Callers are offered the open times from your Cal.com schedule, and the booking goes through Cal.com with its usual confirmation.

CRMs

  • HubSpotComing soon

    HubSpot

    Sign in with HubSpot and every caller becomes a contact, created or updated, with each call logged on their record. You can also open a deal or ticket for each new caller, and returning customers are recognized by their phone number.

  • SalesforceComing soon

    Salesforce

    Sign in with Salesforce and Vocenya matches each caller to a contact or open lead by phone number, or creates a new lead. Calls are logged as tasks and bookings as events, and it never overwrites fields you already have.

Field service software

  • JobberComing soon

    Jobber

    Connect Jobber and every call becomes a client and request in Jobber automatically, with the address, job details and urgency the caller gave. The receptionist can also book assessments into open times, so your team sees new work without retyping a thing.

  • Housecall Pro logo

    Housecall Pro

    Paste your Housecall Pro API key and new leads from calls, chats and your website flow into Housecall Pro as customers with the job details attached. Your office can schedule and dispatch from there exactly as they do today.

  • ServiceTitan logo

    ServiceTitan

    For larger contractors, Vocenya sends every new caller into ServiceTitan’s Bookings queue with their name, number, address and what they need. Your CSRs confirm the time and schedule the job in ServiceTitan as usual, without retyping a message.

Automation

  • Zapier logoComing soon

    Zapier

    Send new leads, finished and missed calls, messages taken, bookings and chats from Vocenya to thousands of apps, from your CRM to Google Sheets. You can also go the other way: create a lead from a web form and have the AI call them back within moments, reply to chats or block a spam number.

  • MakeComing soon

    Make

    Add the Vocenya app to a Make scenario and start it the moment a lead comes in, a call ends or is missed, a booking is made or a chat is handed to a person. Actions create leads, place an outbound AI call, add a number to your Do Not Call list or block a caller.

  • PipedreamComing soon

    Pipedream

    Use the same Vocenya triggers and actions in Pipedream workflows: new leads, completed and missed calls, bookings and chat handoffs in, and new leads, outbound AI calls and Do Not Call entries out. You connect once with an API key.

  • Webhooks and REST API

    Get signed webhooks the moment a lead is captured, a call ends or a booking is made, and use the REST API to read calls and leads or create them from your own systems. API keys are scoped per permission, and the full reference lives in our developer docs.

    Developer docs

Messaging and your Google listing

  • WhatsAppComing soon

    WhatsApp

    Connect your WhatsApp Business number and the assistant answers WhatsApp messages from the same business knowledge as your phone, day and night. Chats land in your shared inbox, where your team or a GH Live agent can take over. Not available in HIPAA mode.

  • Google Business ProfileComing soon

    Google Business Profile

    Fill in your receptionist from your Google listing: hours, holiday hours, description, service area and services. Connect your profile and Vocenya reads it once a day, with your own edits in Vocenya always winning. It never changes anything on Google.

Team apps

  • SlackComing soon

    Slack

    Post alerts to one Slack channel: new leads, missed calls, chats waiting for a person, bookings and messages taken, each with an Open in Vocenya button. In HIPAA mode messages say only what happened, with the last four digits of the number.

  • NotionComing soon

    Notion

    Add a row to a Notion database for every new lead, completed call and booking, with Vocenya’s fields matched to your own columns such as name, phone, email, summary and date. Not available in HIPAA mode.

Ecommerce

  • Shopify

    Shopify

    Connect your Shopify store and the receptionist answers your calls and chats from your live catalog, sends checkout links that pay on your own Shopify checkout, and tells customers where their order is once they prove it is theirs.

    • Live catalog answers
    • Checkout links
    • "Where is my order?"
    • Answers from your policies and pages
    • Chat on your storefront
    What it does for Shopify stores

Email

  • Gmail / Google WorkspaceComing soon

    Gmail / Google Workspace

    Connect your Gmail or Google Workspace inbox so customer emails land in the same shared inbox as your calls, website chats and WhatsApp, where your team can reply from one place.

  • Microsoft 365 / Outlook logoComing soon

    Microsoft 365 / Outlook

    Connect your Microsoft 365 or Outlook mailbox so customer emails arrive in your Vocenya inbox next to your other conversations, instead of in a separate mailbox someone has to check.

  • Any email provider (forwarding)Coming soon

    Any email provider (forwarding)

    Use any email provider by forwarding your support address to Vocenya, so those emails join the same inbox as the rest of your customer conversations.

AI assistants (MCP)

  • Claude logo

    Claude

    Add Vocenya’s MCP server to Claude and ask about your business in plain English: which calls came in today, who still needs a callback, what got booked. Claude can also create leads for you, using the same permissions as your API key.

    Developer docs
  • ChatGPT logo

    ChatGPT

    Connect Vocenya to ChatGPT as a custom connector through our MCP server. Look up recent calls and leads, summarize the week, or queue a callback without opening the dashboard.

    Developer docs
  • Cursor logo

    Cursor

    Developers building on Vocenya can plug the MCP server into Cursor to explore real call and lead data while they code. It is the fastest way to prototype a custom workflow against your own account.

    Developer docs

All product names and logos are trademarks of their respective owners and are used to show compatibility.

  • Seven booking integrations

    Google Calendar, Microsoft 365 and Outlook, Acuity Scheduling, Jobber and Housecall Pro today, with Calendly and Cal.com coming soon.

  • Leads into your field software

    New caller details go straight to Jobber, Housecall Pro or ServiceTitan’s Bookings queue.

  • Booked during the call

    The receptionist checks your availability and confirms the appointment before the caller hangs up.

Which integrations does Vocenya’s AI receptionist support?

Vocenya connects to six scheduling and field service tools today:

  • Google Calendar, Microsoft 365 and Outlook and Acuity Scheduling: the receptionist books appointments.
  • Jobber and Housecall Pro: it books appointments and sends new leads.
  • ServiceTitan: it sends new callers to your Bookings queue for your team to schedule.

Shopify is live: the receptionist checks your whole catalog live for price, size, colour and stock, sends checkout links that pay on your Shopify checkout, answers "where is my order?" once the customer proves the order is theirs, answers from your store's policies and pages and chats with shoppers on your storefront. See the Shopify AI receptionist.

More are built and coming soon: Calendly and Cal.com for booking, HubSpot and Salesforce for new callers and call logs, Slack and Notion for alerts and records, Make and Pipedream for automations, plus Google Business Profile, WhatsApp and email inboxes. Each one is marked in the directory above.

It also connects to the rest of your tools:

  • Webhooks and a REST API, so your own systems hear about every lead, call, booking and chat the moment it happens, and can create leads or queue AI callbacks.
  • An MCP server for AI assistants like Claude and ChatGPT, which can look up calls and leads and create leads with the permissions you choose.
  • Zapier, coming soon, to send leads, calls, bookings and chats to thousands of apps without code.

The same receptionist also answers your website live chat, so those leads land in the same place as your calls. See how it books appointments during the call and qualifies new leads before they reach your CRM.

If you use a system that is not listed, the receptionist still sends you a full summary of every call by email and app notification, so you can enter the details yourself, or a developer can connect it with the API.

Each connection is a sign-in step or a key you paste in, so you do not need a developer to set it up.

How does calendar booking work with Google Calendar and Microsoft 365?

You connect your Google or Microsoft account and choose the calendar the receptionist should book into. You also set the rules: which appointment types it can book, how long each one takes, and how much notice you need.

On a call, the receptionist checks your open times, offers a few to the caller, and books the one they pick. The appointment appears on your calendar with the caller’s name, number and reason for the visit.

This works well for offices like dental practices, law firms, salons and consultants that already run their day from a calendar.

How does booking work with Acuity Scheduling?

You connect your Acuity Scheduling account, either by signing in or with your User ID and API key, and tick the appointment types the receptionist may book. You can also pick one calendar, or let Acuity choose any calendar that is free.

On a call, the receptionist offers the same open times Acuity shows on your scheduling page, so your hours, buffers and booking limits still apply. The appointment lands in Acuity with the caller’s name, number and a note about the call.

This suits coaches, therapists, salons, spas and consultants who already take bookings through Acuity.

How does the AI receptionist work with Jobber, Housecall Pro and ServiceTitan?

Field service businesses often run scheduling, dispatch and invoicing from one of these tools. Vocenya connects to them so a phone call turns into something your team can act on:

  • Jobber: book appointments and send new leads.
  • Housecall Pro: book appointments and send new leads.
  • ServiceTitan: send each new caller to your Bookings queue, where your CSRs confirm a time and schedule the job.

For a plumbing, HVAC, electrical or cleaning company, that means a 9pm call about a leaking water heater arrives in your software with the customer’s name, address and problem, ready for dispatch in the morning.

Your team works from the same screen they always do.

Which plan includes integrations?

Calendar booking and warm transfers are included on the Growth plan ($249/mo, 1,000 AI minutes) and the Pro plan ($499/mo, 2,500 AI minutes). Pro also adds speed-to-lead calling and multiple numbers and locations.

On every plan, you get a summary by email and app notification after each call, which you can use with any system. Every plan has a 14-day free trial, there is no contract, and you can cancel any time.

If you start on Value or Starter, you can move up to Growth when you want the receptionist booking directly into your calendar or field service software.

Built for businesses like yours

Questions

Does Vocenya integrate with Google Calendar?

Yes. You connect your Google account, choose the calendar, and set which appointment types the receptionist can book and how long each takes. It then books callers into open times during the call. Calendar booking is included on the Growth and Pro plans.

Does it work with Outlook and Microsoft 365?

Yes. Vocenya connects to Microsoft 365 and Outlook calendars the same way it connects to Google Calendar. The receptionist checks your availability, offers times to the caller and books the appointment with the caller’s details attached. Calendar booking is included on the Growth and Pro plans.

Can the AI receptionist create jobs in Jobber or Housecall Pro?

The receptionist can book appointments into Jobber and Housecall Pro and send new leads to both. That way, caller details like name, number, address and the reason for the call land in your field service software instead of a voicemail you have to transcribe.

Does Vocenya integrate with ServiceTitan?

Yes. The AI receptionist sends every new caller into ServiceTitan’s Bookings queue with their name, number, address and what they need, so your CSRs can confirm a time and schedule the job without retyping anything. It does not pick appointment times in ServiceTitan itself. You still get a summary of every call by email and app notification as well.

Does Vocenya integrate with Acuity Scheduling?

Yes. You connect your Acuity account and choose which appointment types the receptionist can book. It offers the open times Acuity shows on your scheduling page and books the caller in during the call. Calendar booking is included on the Growth and Pro plans.

What if I use a tool that is not on the list?

The receptionist sends you a summary by email and app notification with the caller’s name, number, address, reason and urgency after every call, so you can add it to your system yourself. A developer can also connect any system with Vocenya’s signed webhooks and REST API, and a Zapier app is coming soon for no-code connections.

Hear it answer as your business, right now.

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