The AI receptionist for general contractors running additions, rebuilds and fit-outs
An AI receptionist for general contractors answers your business line 24/7 in your company’s name. It asks what the project is, such as an addition, a rebuild or a commercial fit-out, where it is, the rough budget and timeline, then books a site walk or sends you a clean summary. It also sorts calls from subs, suppliers and inspectors from new leads. You stay on the job site, and new work stops going to voicemail.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Kessler Build Group
- Receptionist: Thanks for calling Kessler Build Group, this is the virtual assistant. Are you calling about a new project or a job we are already working on?
- Caller: New project. We want to add a second story over our ranch in Paramus.
- Receptionist: That’s a big one, happy to help. Do you have architectural drawings yet, or are you still at the idea stage?
- Caller: We have an architect and drawings should be done next month. We’d like to start in the spring.
- Receptionist: Got it. Mike does site walks on Tuesday and Thursday mornings. Would Thursday at 8:30 work for him to see the house?
- Caller: Thursday works. It’s 42 Linden Avenue.
- Receptionist: You’re booked for Thursday at 8:30 at 42 Linden Avenue. Please have the drawings handy if they are ready.
What the owner’s summary would include
- Project:
- Second-story addition over ranch
- Stage:
- Architect hired, drawings due next month
- Timeline:
- Spring start
- Booked:
- Site walk Thu 8:30am, 42 Linden Ave, Paramus
Where general contractors lose calls today
Estimate calls land while you are on a ladder
You are framing, meeting an inspector or chasing a sub when the phone rings. By the time you call back at 6pm, the homeowner who wanted a second-floor addition has already booked a walk-through with the next contractor on the list.
Tire kickers eat your evenings
Half the callbacks turn out to be a $300 repair or a project three years away. Without anyone asking about scope, address and timeline up front, you spend nights returning calls that were never going to become a signed contract.
Subs, suppliers and clients all use one number
The lumber yard, your electrician, a client asking about change orders and a brand new lead all ring the same phone. Nobody sorts them, so urgent job-site calls and fresh leads get buried under each other.
Calls Vocenya answers for general contractors
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- New project estimate requests
- Addition and gut renovation inquiries
- Existing client asking about schedule or change orders
- Subcontractor and supplier calls
- Insurance and storm-damage rebuild questions
- Permit and inspection timing questions
- Commercial fit-out and tenant improvement leads
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your contracting company gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help general contractors win more projects?
Most homeowners call two or three contractors and book with whoever picks up and gets a date on the calendar. An AI receptionist answers every call in your company’s name, gathers project type, address, drawings status and timeline, then books the site walk into your calendar. You show up to a qualified appointment instead of returning a voicemail two days late. The homeowner hears a professional, organized company from the first ring, which matters when they are about to trust you with a six-figure job.
Can it screen out small jobs I do not take?
Yes. You tell it the kinds of work you do and do not take, such as no handyman repairs, no jobs under a set budget, or only certain towns. It asks the right questions early and politely explains when a job is not a fit, and you can give it a handyman or referral number to pass along. The calls that reach your calendar are the additions, gut renovations and fit-outs you actually want to bid.
What happens when a client calls about an active job?
The receptionist asks whether the caller is a current client and what the call is about. Routine questions like “when is the tile guy coming” can be captured and sent to you or your project manager. Anything urgent, like water coming through an open roof or an inspector on site, can be warm transferred straight to your phone or a teammate, with the summary already in front of them.
Does it work during the spring rush and storm season?
That is when it pays for itself. In New Jersey, spring brings a wave of addition and renovation calls, and a nor’easter or hurricane can bring dozens of rebuild inquiries in a day. The receptionist answers every one of them at the same time, 24/7, logs each lead with the details you need, and books walks into the open slots you set. No lead waits in a voicemail box you cannot get to.
Focus on kitchens, baths, basements and other interior remodels? See the AI receptionist for remodelers.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Books into Housecall Pro while the caller is still on the line.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. The Value plan answers in English and Spanish.
Calls new leads back
On the Pro plan, speed-to-lead calls a homeowner who fills out your website form within moments, so your company is the first contractor they speak with.
Serving general contractors in New Jersey and New York City
From Bergen County teardowns to brownstone gut jobs in Brooklyn, contractors here juggle permits, co-op boards and tight street parking. An AI receptionist keeps the phone covered while you deal with the building department.
See how it works in New Jersey and New York City.
Questions from general contractors
Will homeowners know they are talking to AI?
The assistant identifies itself as a virtual assistant, either at the start of the call or when someone asks, whichever you prefer. It never pretends to be a person. Most callers care that the phone was answered, their project was understood and a site walk got booked, and a warm transfer to you is always available when needed.
Can it book site walks into my calendar?
Yes. On the Growth and Pro plans it books directly into Google Calendar, Microsoft 365 or Outlook, Jobber or Housecall Pro. You set the days and times you do walk-throughs, how long each one takes and how much travel buffer you need, and it only offers the slots that fit.
I already have a business number. Do I need a new one?
No. You can keep your existing number and forward it to Vocenya, either all the time or only when you do not pick up. If you want a new local number, the Starter plan and up include one, and GH Phone adds lines for your project managers and office staff.
Can it speak Spanish with homeowners?
Yes. Every plan answers in English and Spanish, and Studio voices answer in 89 languages. It can answer in the caller’s language and still send you the summary in English, so you understand the project details before you call back or show up for the site walk.
How much does an AI receptionist for a contractor cost?
Plans start at $49 a month for 250 AI minutes. Most contractors who want calendar booking and warm transfers choose Growth at $249 a month with 1,000 minutes. Every plan includes a 14-day free trial with no contract, and you can cancel any time.
How long does setup take?
Enter your website and Vocenya builds a draft receptionist from it in about 20 seconds. You then add the services you offer, the towns you cover and the jobs you pass on, review everything and only then let it answer real calls. You can test it by having it call your own phone.
Related industries
Hear your general contractor receptionist answer, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.