An AI receptionist for deck builders that books consultations while you frame
An AI receptionist for deck builders answers every call 24/7 in your company’s name. It asks whether the homeowner wants a new deck, a replacement or a repair, the rough size and height off the ground, composite or wood, and extras like railings, stairs or a pergola, then books a design consultation or sends you the lead. You keep building.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Timberline Deck and Porch
- Receptionist: Thanks for calling Timberline Deck and Porch, I’m the virtual assistant. Are you thinking about a new deck or work on an existing one?
- Caller: Our old wood deck is falling apart. We want to tear it out and replace it with composite.
- Receptionist: That’s a popular upgrade. About how big is the current deck, and how high is it off the ground?
- Caller: Maybe 16 by 20, and it’s about eight feet up off the back door.
- Receptionist: Thanks. Would you like to keep the same size or go bigger, and are you interested in stairs down to the yard?
- Caller: Bigger if we can, and yes, stairs. We’d love it done by summer.
- Receptionist: Got it. I can book a design consultation with Ryan on Tuesday at 5:30pm or Saturday at 10am. He’ll bring composite samples.
- Caller: Saturday is great.
What the owner’s summary would include
- Project:
- Tear out wood deck, replace with larger composite
- Size:
- Current 16x20, about 8 ft high, add stairs
- Timeline:
- Wants it done by summer
- Booked:
- Design consult with Ryan, Sat 10am
Where deck builders lose calls today
Everyone wants their deck by Memorial Day
Homeowners start calling in late winter with the same goal: a new deck before summer. Your schedule fills fast, and every missed call in February and March is a summer project that goes to another builder.
Consultations take time and need details
You need to know the size, height, the door location, whether there is an old deck to tear out and whether they want composite or pressure-treated before you can design and price. Without that, the first visit is half interview.
You are on a job site all day
Setting footings, hanging joists and running composite boards leaves no time to answer the phone. By the time you return calls at night, homeowners have already booked consultations with builders who picked up.
Calls Vocenya answers for deck builders
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- New deck design and build inquiries
- Old deck replacement and tear-out
- Composite versus wood questions
- Deck repair and rotted board replacement
- Railings, stairs and lighting upgrades
- Pergolas and covered porches
- Permit and timeline questions
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your deck building company gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help deck builders book more projects?
Deck projects are planned months in advance, and homeowners often call several builders to compare. The builder who answers, understands the project and gets a consultation on the calendar has a head start. The receptionist does that on every call, 24/7, asking about size, height, materials, tear-out and extras, and booking the consultation into your calendar. You get a summary, so you can prepare design ideas and samples before you arrive.
Can it answer composite versus wood questions?
Yes, from your website and notes. If you explain how you compare composite and pressure-treated or cedar in terms of maintenance and look, it shares that with callers in plain language. It can mention the composite brands you install if you list them. When a homeowner wants detailed pricing comparisons, it books the consultation and lets you walk them through the options with samples in hand. Callers get accurate information, and you get a homeowner who already understands the basics.
What happens when my schedule is full for the season?
Many deck builders are booked months out by spring. You can tell the receptionist your current lead time, and it explains it honestly to callers, books consultations for future projects and captures their details for a waitlist. Being upfront keeps your reputation strong, and the homeowners who are willing to wait for good work stay with you instead of drifting to another builder. You can also have it mention off-season options, like winter builds when the ground allows, to spread projects across the year.
Can it help with deck repair and safety calls?
When a caller mentions loose railings, soft boards or a deck pulling away from the house, the receptionist can ask the questions you care about and flag those calls as priority. It can also share any safety guidance you provide, like staying off a damaged deck until it is inspected. You decide whether those calls get transferred right away or booked as inspections. Every one of those calls lands in your summary with the details, so you can judge how urgent it really is.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Books into Housecall Pro while the caller is still on the line.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. The Value plan answers in English and Spanish.
Calls new leads back
Speed-to-lead calls homeowners who fill out a deck quote form right away, which matters in late winter when many are contacting several builders at once.
Serving deck builders in New Jersey and New York City
In New Jersey, deck inquiries peak from late winter through spring as homeowners plan for summer, and shore homes in Monmouth and Ocean counties often need decks built to handle salt air and weather. Towns set their own permit rules, which your consultation can cover.
See how it works in New Jersey and New York City.
Questions from deck builders
Can the AI receptionist give deck prices?
If you give it general ranges, such as a starting price per square foot for pressure-treated versus composite, it can share them. It will also explain that final pricing depends on height, stairs, railings and site conditions, and then book a consultation for an accurate quote.
Can it book design consultations into my calendar?
Yes. On the Growth and Pro plans it books directly into Google Calendar, Microsoft 365, Jobber or Housecall Pro. You set the days and times you meet with homeowners, including evenings and Saturdays, and how much travel time you need. It only offers open slots, and you get a summary after each booking.
What if a homeowner wants to talk to me directly?
The receptionist can warm transfer the call to your cell with the summary attached. With GH Live, an add-on priced for your business, a trained human agent can take over the conversation instead, seeing the AI’s notes so the homeowner does not repeat themselves.
Does it answer during the winter slow season?
Yes, it answers 24/7 all year. Winter is when many homeowners plan spring deck projects, so answering and booking consultations in January and February helps you fill your build schedule before the busy season even starts. You can change the call flow any time as your schedule fills.
How much does it cost?
Plans start at $49 a month with 250 AI minutes. Growth at $249 adds calendar booking, warm transfers and call recordings. Every plan has a 14-day free trial with no contract, and you can cancel any time. Most deck builders choose Growth for the calendar booking.
Related industries
Hear your deck builder receptionist answer, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.