An AI receptionist for orthodontists that books every consult
An AI receptionist for orthodontists answers every call to your practice and books new-patient consultations while parents are still interested. It reschedules adjustment visits around school and sports, answers questions about braces, clear aligners and payment options listed on your site, and sends broken brackets and poking wires to your team with a summary.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Brightline Orthodontics
- Receptionist: Hi, thanks for calling Brightline Orthodontics. This is the practice’s virtual assistant. How can I help?
- Caller: My son’s dentist said he should see an orthodontist. How do we start?
- Receptionist: The first step is a consultation with the doctor, which includes photos and an exam. What’s your son’s first name?
- Caller: Mateo. He’s twelve, and we need something after school.
- Receptionist: I have a consult for Mateo next Wednesday at 4:15 or Friday at 3:45. Which works for your family?
- Caller: Wednesday. Do you do payment plans?
- Receptionist: Our website says the practice offers monthly payment plans, and the treatment coordinator will go over options at the consult. You’re set for Wednesday at 4:15, and you’ll find the intake forms on our website.
What the owner’s summary would include
- Patient:
- Mateo, age 12 (new)
- Reason:
- Consult, dentist referral
- Booked:
- Wednesday 4:15 PM
- Note:
- Parent asked about payment plans
Where orthodontists lose calls today
Parents call after school pickup
Most parents call about a consult between 3 and 6pm, right when your clinic floor is full of adjustment patients. If the phone rings out, the parent often books a consult with the practice down the road that picked up.
Adjustment schedules keep shifting
Teens have practices, games, finals and summer camps. Every reschedule is a phone call, and those calls pile up on your treatment coordinator when she should be walking a family through a treatment plan.
Broken brackets on the weekend
A bracket pops off during Saturday soccer or a wire starts poking a cheek. Parents want to know whether it can wait. Without an answer, they worry, leave long voicemails and sometimes head to an urgent care that cannot help.
Calls Vocenya answers for orthodontists
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- Free consultation requests from parents
- Adult clear aligner inquiries
- Adjustment appointment reschedules
- Broken brackets and poking wires
- Payment plan and insurance questions
- Lost retainer and replacement requests
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your orthodontic practice gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help orthodontists convert more consults?
A consult call is a family deciding where to spend a significant amount on treatment. The first practice that answers, explains the next step and offers a time usually gets the visit. An AI receptionist answers every consult call, including the ones that come in during your busiest clinic hours, explains what happens at the first visit using your own website, and books it on the spot. Your treatment coordinator starts the day with a list of booked consults instead of a list of voicemails to return.
Can an orthodontic answering service handle broken brackets?
Yes, by routing them the way you choose. The AI asks what happened, whether anything is causing pain and whether the patient can wait. Then it follows your rules: book the next repair slot, alert your on-call team or transfer the call. It does not tell a parent how to fix the appliance. If a caller describes a serious injury or trouble breathing, the AI tells them to call 911.
How does it handle all the adjustment reschedules?
Rescheduling is one of the most common calls an orthodontic office gets. With calendar booking on the Growth plan and above, the AI offers the next open adjustment slots, moves the appointment in Google Calendar or Microsoft 365 and alerts your team to what changed. Parents can reschedule during a lunch break, from the sidelines of a game or late at night after homework is done. Your coordinators stay focused on the patients in the chair and the families sitting down for treatment conversations.
Does it work for adult clear aligner leads?
Adults researching clear aligners often call in the evening or submit a web form. The AI answers those calls with the information on your site and books a consult. On the Pro plan, speed-to-lead calls new web inquiries within moments, while the person is still comparing practices. Website live chat can answer the same questions for visitors who prefer to type, and it hands the conversation to your team when someone is ready to talk about starting treatment.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Offers real times from your calendar and confirms them with the caller.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. HIPAA mode answers in English and Spanish.
HIPAA mode
A signed BAA, patient-safe alerts and recordings kept in GH-controlled systems.
Serving orthodontists in New Jersey and New York City
Orthodontic practices in North Jersey suburbs and in Queens and Brooklyn book heavily around the school calendar. Late August and the first weeks of summer break bring a rush of consult calls that an AI receptionist can absorb without adding staff.
See how it works in New Jersey and New York City.
Questions from orthodontists
Can the AI explain our treatment options?
It can share what your website and notes say about braces, clear aligners and the consult process, in plain language. It does not recommend a treatment or say whether a child needs braces. Those questions are for the doctor at the consult, and the AI books that visit for the family.
What if a parent wants to talk to a person?
The AI can warm transfer the call to your front desk or treatment coordinator, or to a trained GH Live agent as an add-on priced for your business. The person picking up sees the AI’s summary, so the parent does not have to repeat themselves.
Can it send our intake forms?
It can’t send texts or links. After booking, the AI can tell the caller where to find your intake forms or new-patient page on your website and note in the summary that they need them, so your team can follow up. The AI itself only collects what it needs to book, like a first name and the reason for the visit, and your team handles the rest.
Does it handle calls in Spanish or Russian?
Yes. In HIPAA mode, which orthodontic practices use, it answers in English and Spanish. Without HIPAA mode, Studio voices answer in 89 languages, Russian included. Parents can book a consult or reschedule an adjustment in their preferred language, and your team receives the summary in English, ready to act on first thing the next morning.
Which plan fits an orthodontic office?
Most orthodontic practices want Growth at $249 a month, which adds calendar booking, warm transfers and recordings with 1,000 AI minutes. Practices with several locations or heavy web advertising often choose Pro at $499 for speed-to-lead and multiple numbers. All plans include a 14-day free trial.
Still comparing tools? See AI receptionists for dental offices, with every vendor’s published prices and features, ours included.
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Hear your orthodontist receptionist answer, right now.
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Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.