AI receptionists for dental offices
A dental office needs more from an AI receptionist than most businesses. Patients share health details on the phone, so HIPAA applies, and the calls that matter most are new-patient bookings and emergencies. We put the HIPAA question first: below, vendors that state HIPAA compliance or a BAA on their own site come first, then booking, transfers and Spanish.
Facts last checked
What matters most here
- A signed Business Associate Agreement
- 9 publish it
- An AI receptionist that hears or stores patient information on your behalf is a business associate under HIPAA, and your practice needs a written agreement with it. Check which plan includes the BAA; for several vendors it is an add-on or an enterprise feature.
- Booking into your schedule
- 18 publish it
- New-patient calls convert when the caller leaves with a time. Ask whether the receptionist can see your practice-management schedule or only a separate calendar.
- A path to a person
- 17 publish it
- A patient in pain or a worried parent should reach your team or on-call dentist, not a voicemail.
- Spanish for your patients
- 7 publish it
- If part of your patient base speaks Spanish, check that Spanish is included on the plan you would buy.
Vocenya: an AI receptionist with people behind it
An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.
Call our AI receptionist: (732) 633-0055Hear it answer before you compare anything else.- Starting price
- Free trial
- HIPAA / BAA
- Languages
- English, Spanishsource for languages, checked Oct 3, 2026
9 tools that publish: HIPAA or BAA stated
Ordered by how many of these 5 checks each vendor meets with a published fact: HIPAA or BAA stated, Books appointments, Transfers calls to a person, Spanish listed, Publishes a price. Then vendors that publish a price, then A to Z.
- Allo5/5 checksReady-made product
- Starting price
- $32/month per seat + $32/month AI Receptionistsource for starting price, checked Oct 3, 2026
Business seat ($32/month billed yearly, $45 billed monthly) plus the AI Receptionist add-on at $32/month per agent billed yearly, which follows the same annual or monthly billing
- Free trial
- Books appointments
- Transfers to a person
- HIPAA / BAA
HIPAA Business Associate Agreement is a $50/month per workspace add-on.
- Languages
- English, French, Spanishsource for languages, checked Oct 3, 2026
Says several languages, including English, French and Spanish.
- Vocenya5/5 checksOur productReady-made product
- Starting price
Value plan, 250 AI minutes, billed monthly, no contract
- Free trial
- Books appointments
Calendar booking on Growth and Pro.
- Transfers to a person
Warm transfers on Growth and Pro; GH Live human agents as an add-on.
- HIPAA / BAA
HIPAA mode, a $150/month add-on, includes a signed BAA.
- Languages
- English, Spanishsource for languages, checked Oct 3, 2026
English and Spanish on every plan. Studio-voice plans (Starter and up) answer in many more languages and switch to the caller’s language.
- Chatbase4/5 checksReady-made product
- Starting price
Free plan: 50 message credits/month, 1 agent, 1 member. Paid Hobby is $40/month for 700 message credits and 2 members; voice and telephony start on Standard at $150/month (4,000 credits). The page offers 20% off yearly plans.
- Free trial
Paid plans offer a 7-day trial.
- Books appointments
Through Cal.com or Calendly actions.
- Transfers to a person
Voice calls can be forwarded to a phone number; chats can escalate to a helpdesk ticket.
- HIPAA / BAA
HIPAA-eligible on the Enterprise plan, which includes a HIPAA Business Associate Agreement with zero data retention.
- Languages
- Not published
- My AI Front Desk4/5 checksReady-made product
- Starting price
Business-in-a-Box billed annually ($99/month billed monthly); 200 voice minutes, 100 chatbot conversations and 400 SMS per month
- Free trial
- Books appointments
- Transfers to a person
- HIPAA / BAA
States HIPAA compliance with signed BAAs; plan conditions are not stated.
- Languages
- 20+ languages (not listed by name)source for languages, checked Oct 3, 2026
Says 20+ languages.
- Upfirst4/5 checksReady-made product
- Starting price
- $24.95/monthsource for starting price, checked Oct 3, 2026
Starter, 30 calls/month, billed monthly ($20/month billed annually); $1.50 per additional call
- Free trial
- Books appointments
On all plans.
- Transfers to a person
- HIPAA / BAA
BAAs are listed on the Custom plan only.
- Languages
- 35+ languages (not listed by name)source for languages, checked Oct 3, 2026
Says 35+ languages and switches automatically.
- Retell AI4/5 checksDeveloper platform
- Starting price
- $0.07/minutesource for starting price, checked Oct 3, 2026
Pay as you go, no monthly platform fee. Voice agents cost $0.07–$0.31 per minute depending on the model, voice and features; telephony ($0.015/min US), phone numbers ($2/month) and add-ons are priced separately. Chat agents from $0.002 per message.
- Free trial
- $10 free creditssource for free trial, checked Oct 3, 2026
- Books appointments
- Transfers to a person
- HIPAA / BAA
HIPAA / BAA is listed as an Enterprise plan feature.
- Languages
- English, Spanish, French, German, Portuguese, Italian, Chinese, Cantonese, Japanese, Korean, Hindi, Arabicsource for languages, checked Oct 3, 2026
Docs list more than 50 languages; each depends on the chosen voice and speech-recognition provider.
- Synthflow4/5 checksDeveloper platform
- Starting price
- From $30,000/yearsource for starting price, checked Oct 3, 2026
Sales-led pricing: Enterprise contracts start at $30,000 a year, scoped around call volume, concurrency, telephony, integrations, security and launch support. No self-serve plan prices are published.
- Free trial
- Free to buildsource for free trial, checked Oct 3, 2026
The site says you can build an agent for free from templates; paid pricing is quoted by sales.
- Books appointments
Real-time booking, including Cal.com.
- Transfers to a person
- HIPAA / BAA
BAA signed at contract signing for customers who use the HIPAA Setting to process PHI.
- Languages
- English, Spanish, French, German, Portuguese, Italian, Dutch, Hindi, Russian, Japanese, Mandarin, Koreansource for languages, checked Oct 3, 2026
Docs list over 30 languages, plus a multilingual mode that switches between 10 of them.
- Bland AI3/5 checksDeveloper platform
- Starting price
- $0.14/minutesource for starting price, checked Oct 3, 2026
Start plan: $0.14 per minute with no platform fee; the rate covers the language model, speech-to-text, text-to-speech and telephony. Transfers are $0.05 per transfer minute. The Build plan is $0.12/min plus a $299/month platform fee.
- Free trial
- Free credits on sign-upsource for free trial, checked Oct 3, 2026
Start plan sign-up includes two credits and an inbound number, no card required.
- Books appointments
Scheduling with Cal.com and Calendly.
- Transfers to a person
Transfer minutes billed separately ($0.05/min on Start).
- HIPAA / BAA
HIPAA-eligible with a signed BAA.
- Languages
- 40+ languages (not listed by name)source for languages, checked Oct 3, 2026
Says 40+ languages natively, with real-time translation in 23 of them.
- Vapi3/5 checksDeveloper platform
- Starting price
- $0.05/minutesource for starting price, checked Oct 3, 2026
Pre-paid $0.05/min Vapi hosting fee with no monthly fee on the usage-only option. Transcriber, language model, voice and telephony provider costs are charged on top per minute. Optional Core support package is $29/month.
- Free trial
- $5 free creditssource for free trial, checked Oct 3, 2026
- Books appointments
Via the Google Calendar tool.
- Transfers to a person
- HIPAA / BAA
Paid add-on at $2,000/month including a signed BAA; HIPAA-compliant providers only.
- Languages
- 40+ languages (not listed by name)source for languages, checked Oct 3, 2026
Docs say Vapi voices cover 40+ languages; coverage depends on the speech and voice providers chosen.
Not shown: 9 other AI receptionists that do not publish all of: HIPAA or BAA stated. They are all in the full AI receptionists comparison.
What HIPAA actually requires here
Under the HIPAA rules, a vendor that "creates, receives, maintains, or transmits protected health information" on behalf of a practice is a business associate (45 CFR 160.103), and the practice must document its assurances "through a written contract" with that vendor (45 CFR 164.502(e)). A "HIPAA" badge on a website is not the same as a signed BAA, so the table notes the exact condition each vendor publishes. Checked 3 October 2026.
Also check what happens to texts: appointment reminders and call summaries sent by SMS should not carry clinical details unless the vendor says its texting is covered.
Where Vocenya fits
Vocenya’s HIPAA mode is a $150/month add-on with a signed BAA, patient-safe texting and recordings kept in GH-controlled systems; in HIPAA mode it answers in English and Spanish. See HIPAA AI receptionist, our AI receptionist for dentists page and the HIPAA AI receptionist guide. If you need booking directly into your practice-management software, ask each vendor, ourselves included, which systems are supported today.
Our industry pages
Related guides
Questions
Is an AI receptionist HIPAA compliant for a dental office?
It can be used in a HIPAA-compliant way when the vendor signs a Business Associate Agreement and handles patient information under it. Look for a stated BAA, check which plan includes it, and keep clinical details out of plain text messages.
Which AI receptionists sign a BAA?
The table on this page lists, for each vendor, whether its own website states HIPAA compliance or a BAA and under what condition, with a link to the page and the date we checked it.
Hear it answer as your business, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.