FrontDesk (frontdesk.care) vs Vocenya

An AI receptionist for healthcare practices that answers calls, books into the practice’s calendar or practice management system, and adds two-way texting and a chat booking widget on its paid plans. It states a signed BAA on every plan. FrontDesk Care LLC is based in Texas.

Facts last checked Oct 5, 2026

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The facts, as FrontDesk publishes them

Starting price: $299/monthsource for starting price, checked Oct 5, 2026
Pro billed monthly, 500 AI minutes, then $0.65 per minute; a free plan with 15 AI minutes a month remains after the trial
Free trial: 14 dayssource for free trial, checked Oct 5, 2026
14-day Pro trial with 50 AI minutes, no credit card required.
Languages: English, Spanishsource for languages, checked Oct 5, 2026
HIPAA / BAA: Yessource for hipaa / baa, checked Oct 5, 2026
A signed BAA on every plan at no extra cost.
Integrations: Google Calendar, Outlook, Dentrix, Open Dental, athenahealth, eClinicalWorkssource for integrations, checked Oct 5, 2026
Books appointments: Yessource for books appointments, checked Oct 5, 2026
Transfers to a person: Yessource for transfers to a person, checked Oct 5, 2026
Transfers to the practice’s own staff.
Two-way AI texting: Yessource for two-way ai texting, checked Oct 5, 2026
2,000 texts a month on Pro.
Website chat: Yessource for website chat, checked Oct 5, 2026
A chat booking widget with 500 chats a month on Pro.

“Not published” means we did not find it on FrontDesk’s own pages, not that the feature is missing.

Who it’s for

Healthcare practices that want calls, texting and a booking chat widget from one healthcare-focused vendor, with a BAA on every plan.

Worth knowing before you buy

Past the plan’s minutes, AI time is $0.65 a minute on Pro and $0.55 on Elite.source
Built for healthcare practices.source
English and Spanish are the languages published.source

FrontDesk and Vocenya, side by side

FrontDesk’s column is what its own pages say, each fact linked to the page we read it on. Vocenya’s column is read from our live plans and settings. The two estimates use each company’s published prices for the same call volumes, at about three minutes a call, before tax.

Fact	FrontDesk	Vocenya Our product
How you pay	Monthly plan with minutes, texts and chats included, then per minutesource for how you pay, checked Oct 5, 2026	Flat monthly plan with AI minutes included, then a published rate per extra minute
Included each month	Pro $299: 500 AI minutes, 2,000 texts, 500 chats; Elite $599: 1,150 AI minutessource for included each month, checked Oct 5, 2026	Value $49: 250 minutes; Starter $99: 300 minutes; Growth $249: 1,000 minutes; Pro $499: 2,500 minutes
Past the allowance	$0.65 per AI minute on Pro, $0.55 on Elitesource for past the allowance, checked Oct 5, 2026	$0.25 to $0.35 per extra minute, by plan; calls keep being answered past the allowance
Setup fee	None statedsource for setup fee, checked Oct 5, 2026	None on any plan
Contract	No contract except Enterprise; cancel any timesource for contract, checked Oct 5, 2026	Month to month, cancel any time
Trying it first	14-day Pro trial with 50 AI minutes, no credit card; then a free plan with 15 AI minutes a monthsource for trying it first, checked Oct 5, 2026	14-day free trial with no card to start, plus a website demo that builds a receptionist from your site and calls your phone
Channels	Phone calls, two-way texting, a chat booking widget and email reminderssource for channels, checked Oct 5, 2026	Live today: phone calls, website chat, WhatsApp, Shopify and outbound calls. Coming soon: texting and email.
WhatsApp	Not published	Yes, on its own plan or as an add-on
Shopify	Not published	Yes, answers from your live catalog and order status
Languages	English and Spanishsource for languages, checked Oct 5, 2026	English and Spanish on every plan; 89 languages on Studio voices
HIPAA / BAA	Signed BAA included with every plansource for hipaa / baa, checked Oct 5, 2026	HIPAA mode with a Business Associate Agreement is built; it opens to new practices once our BAA is published
People behind the AI	Transfers to your staff; no live answering team publishedsource for people behind the ai, checked Oct 5, 2026	Warm transfers to your team from Growth up; GH Live, our staffed answering team, as an add-on quoted per business
Demo you can try now	Enter your number and it calls you; no public demo numbersource for demo you can try now, checked Oct 5, 2026	Call our demo line at (732) 633-0055, or enter your website and it builds your receptionist and calls you
Estimate: 100 calls a month	About 300 minutes: $299 on Pro (500 minutes included)source for estimate: 100 calls a month, checked Oct 5, 2026 Our calculation from the published prices.	About 300 minutes: $61.50 on Value (50 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers
Estimate: 300 calls a month	About 900 minutes: $559 on Pro ($299 plus 400 extra minutes at $0.65)source for estimate: 300 calls a month, checked Oct 5, 2026 Our calculation from the published prices.	About 900 minutes: $211.50 on Value (650 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers

“Not published” means we did not find it on FrontDesk’s own pages. See why Vocenya for how we decide what we claim.

Alternatives to FrontDesk

Full FrontDesk alternatives comparison

Allo
Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
$32/month per seat + $32/month AI Receptionist
Dialzara
Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
$29/month
Rosie
Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
$49/month
Smith.ai
Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
Free plan
VocenyaOur product
Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, with a HIPAA mode for healthcare practices.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.
$49/month

Our productThis card is our ad and is not part of the ranking.

Vocenya: an AI receptionist with people behind it

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and sends the owner a summary by app notification and email. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

Call our AI receptionist: (732) 633-0055Hear it answer before you compare anything else.

Vocenya’s full listing, limits included How the receptionist works

Starting price: $49/monthsource for starting price, checked Oct 3, 2026
Free trial: 14 dayssource for free trial, checked Oct 3, 2026
HIPAA / BAA: Nosource for hipaa / baa, checked Oct 3, 2026
Languages: English, Spanishsource for languages, checked Oct 3, 2026

Sources

FrontDesk homechecked Oct 5, 2026
FrontDesk pricingchecked Oct 5, 2026
FrontDesk securitychecked Oct 5, 2026
FrontDesk Spanish-speaking AI receptionistchecked Oct 5, 2026
FrontDesk New York pagechecked Oct 5, 2026

Work at FrontDesk, or spotted something out of date? Suggest a correction.

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Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.