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Vocenya

AI receptionists compared

An AI receptionist answers your business line, asks callers what they need, and books, transfers or takes a message. Below is every AI receptionist and AI phone agent we track, with each vendor’s published price, trial, booking, transfer, HIPAA and language details, linked to the page we read it on.

Facts last checked

Our productThis card is our ad and is not part of the ranking.

Vocenya: an AI receptionist with people behind it

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

Call our AI receptionistHear it answer before you compare anything else.

18 AI receptionists side by side

Ordered by how many of these 5 checks each vendor meets with a published fact: Books appointments, Transfers calls to a person, Publishes a price, Free trial or free plan, Spanish listed. Then vendors that publish a price, then A to Z.

  1. Allo
    Ready-made product
    5/5 checks
    Starting price
    $32/month per seat + $32/month AI Receptionistsource for starting price, checked Oct 3, 2026

    Business seat ($32/month billed yearly, $45 billed monthly) plus the AI Receptionist add-on at $32/month per agent billed yearly, which follows the same annual or monthly billing

    HIPAA / BAA

    HIPAA Business Associate Agreement is a $50/month per workspace add-on.

    Languages

    Says several languages, including English, French and Spanish.

  2. Dialzara
    Ready-made product
    5/5 checks
    Starting price

    Business Lite, 60 receptionist minutes/month, billed monthly; $0.48/minute over

    Free trial

    On inbound voice plans.

    HIPAA / BAA
    Not published
  3. Rosie
    Ready-made product
    5/5 checks
    Starting price

    Professional plan, 250 minutes per month

    Books appointments

    Listed on the Scale plan ($149/month) and up; can also text a scheduling link.

    HIPAA / BAA
    Not published
  4. Smith.ai
    Ready-made product
    5/5 checks
    Starting price

    Free plan with 25 calls/month ($3.00/call after); Pro is $150/month at about $2.00/call

    Free trial

    25 calls per month on the free plan.

    Transfers to a person

    Warm transfers; calls can also go to a live North America-based receptionist as a per-call add-on.

    HIPAA / BAA
    Not published
  5. Vocenya
    Our productReady-made product
    5/5 checks
    Starting price

    Value plan, 250 AI minutes, billed monthly, no contract

    Books appointments

    Calendar booking on Growth and Pro.

    Transfers to a person

    Warm transfers on Growth and Pro; GH Live human agents as an add-on.

    HIPAA / BAA

    HIPAA mode, a $150/month add-on, includes a signed BAA.

    Languages

    English and Spanish on every plan. Studio-voice plans (Starter and up) answer in many more languages and switch to the caller’s language.

  6. Chatbase
    Ready-made product
    4/5 checks
    Starting price

    Free plan: 50 message credits/month, 1 agent, 1 member. Paid Hobby is $40/month for 700 message credits and 2 members; voice and telephony start on Standard at $150/month (4,000 credits). The page offers 20% off yearly plans.

    Free trial

    Paid plans offer a 7-day trial.

    Books appointments

    Through Cal.com or Calendly actions.

    Transfers to a person

    Voice calls can be forwarded to a phone number; chats can escalate to a helpdesk ticket.

    HIPAA / BAA

    HIPAA-eligible on the Enterprise plan, which includes a HIPAA Business Associate Agreement with zero data retention.

    Languages
    Not published
  7. Intercom
    Ready-made product
    4/5 checks
    Starting price

    Intercom Essential plan, $29 per seat/mo (the page offers annual and monthly billing). Fin is charged on top at $0.99 per outcome, an outcome being a resolved conversation or a completed workflow, charged once per conversation. Phone and SMS usage is billed separately.

    Free trial

    No credit card required; unlimited Fin outcomes during the trial.

    Books appointments

    The Fin Voice page shows booking an appointment as an example action.

    Transfers to a person

    Fin Voice passes calls to a human by live transfer, callback or workflow handoff.

    HIPAA / BAA
    Not published

    “HIPAA support” is listed on the Expert plan ($132 per seat/mo); signing a BAA is not stated on the page.

    Languages
    Not published

    Says Fin speaks dozens of languages; the Fin Voice page mentions 30-language support. No list published.

  8. My AI Front Desk
    Ready-made product
    4/5 checks
    Starting price

    Business-in-a-Box billed annually ($99/month billed monthly); 200 voice minutes, 100 chatbot conversations and 400 SMS per month

    HIPAA / BAA

    States HIPAA compliance with signed BAAs; plan conditions are not stated.

    Languages
    20+ languages (not listed by name)source for languages, checked Oct 3, 2026

    Says 20+ languages.

  9. Upfirst
    Ready-made product
    4/5 checks
    Starting price

    Starter, 30 calls/month, billed monthly ($20/month billed annually); $1.50 per additional call

    Books appointments
    HIPAA / BAA

    BAAs are listed on the Custom plan only.

    Languages
    35+ languages (not listed by name)source for languages, checked Oct 3, 2026

    Says 35+ languages and switches automatically.

  10. Retell AI
    Developer platform
    4/5 checks
    Starting price

    Pay as you go, no monthly platform fee. Voice agents cost $0.07–$0.31 per minute depending on the model, voice and features; telephony ($0.015/min US), phone numbers ($2/month) and add-ons are priced separately. Chat agents from $0.002 per message.

    HIPAA / BAA

    HIPAA / BAA is listed as an Enterprise plan feature.

    Languages
    English, Spanish, French, German, Portuguese, Italian, Chinese, Cantonese, Japanese, Korean, Hindi, Arabicsource for languages, checked Oct 3, 2026

    Docs list more than 50 languages; each depends on the chosen voice and speech-recognition provider.

  11. Synthflow
    Developer platform
    4/5 checks
    Starting price

    Sales-led pricing: Enterprise contracts start at $30,000 a year, scoped around call volume, concurrency, telephony, integrations, security and launch support. No self-serve plan prices are published.

    Free trial

    The site says you can build an agent for free from templates; paid pricing is quoted by sales.

    Books appointments

    Real-time booking, including Cal.com.

    HIPAA / BAA

    BAA signed at contract signing for customers who use the HIPAA Setting to process PHI.

    Languages
    English, Spanish, French, German, Portuguese, Italian, Dutch, Hindi, Russian, Japanese, Mandarin, Koreansource for languages, checked Oct 3, 2026

    Docs list over 30 languages, plus a multilingual mode that switches between 10 of them.

  12. Goodcall
    Ready-made product
    3/5 checks
    Starting price

    Starter, per agent, billed annually ($79/month billed monthly); unlimited minutes, 100 unique customers/month, then $0.50/customer

    Free trial
    Not published
    HIPAA / BAA
    Not published

    Homepage lists HIPAA alongside SOC2 Type II and ISO27001. BAA terms are not published.

    Languages
    Not published
  13. Sameday AI
    Ready-made product
    3/5 checks
    Starting price

    Launch plan, starts at $449 per month with 500 minutes

    Free trial
    Not published
    HIPAA / BAA
    Not published
    Languages
    Not published

    Multilingual voices are listed on the Enterprise plan; languages are not named.

  14. Bland AI
    Developer platform
    3/5 checks
    Starting price

    Start plan: $0.14 per minute with no platform fee; the rate covers the language model, speech-to-text, text-to-speech and telephony. Transfers are $0.05 per transfer minute. The Build plan is $0.12/min plus a $299/month platform fee.

    Free trial

    Start plan sign-up includes two credits and an inbound number, no card required.

    Books appointments

    Scheduling with Cal.com and Calendly.

    Transfers to a person

    Transfer minutes billed separately ($0.05/min on Start).

    HIPAA / BAA

    HIPAA-eligible with a signed BAA.

    Languages
    40+ languages (not listed by name)source for languages, checked Oct 3, 2026

    Says 40+ languages natively, with real-time translation in 23 of them.

  15. Vapi
    Developer platform
    3/5 checks
    Starting price

    Pre-paid $0.05/min Vapi hosting fee with no monthly fee on the usage-only option. Transcriber, language model, voice and telephony provider costs are charged on top per minute. Optional Core support package is $29/month.

    Books appointments
    HIPAA / BAA

    Paid add-on at $2,000/month including a signed BAA; HIPAA-compliant providers only.

    Languages
    40+ languages (not listed by name)source for languages, checked Oct 3, 2026

    Docs say Vapi voices cover 40+ languages; coverage depends on the speech and voice providers chosen.

  16. Hatch
    Ready-made product
    2/5 checks
    Starting price
    Not published

    Platform fee plus usage, annual plans paid monthly per location; amounts not published

    Free trial
    Not published

    The pricing FAQ says no pilot or trial is published.

    HIPAA / BAA
    Not published
    Languages
    Not published
  17. Numa
    Ready-made product
    2/5 checks
    Starting price
    Not published
    Free trial
    Not published
    Books appointments

    Books service appointments during the call.

    HIPAA / BAA
    Not published
    Languages
    Not published
  18. Podium
    Ready-made product
    1/5 checks
    Starting price
    Not published

    Pricing is by sales quote; the AI Employee is an add-on to any plan.

    Free trial
    Not published
    Transfers to a person
    Not published
    HIPAA / BAA
    Not published
    Languages
    Not published

Ready-made product or developer platform?

Two very different kinds of product show up when you search for an AI receptionist.

  • Ready-made products are set up from a dashboard: you give them your hours, services and calendar, and forward your number. Prices are usually a monthly plan with included minutes or calls.
  • Developer platforms are toolkits for building a voice agent. They usually bill per minute and leave the phone number, the models and the setup to you or an agency. They can do almost anything, but someone has to build and maintain it.

The "Type" label on each vendor tells you which one you are looking at. If nobody on your team writes code, start with a ready-made product.

What to check before you sign up

  1. What a minute or call costs once you pass the plan. Overage pricing matters more than the headline price in a busy month.
  2. Whether booking is on your plan. Several vendors, Vocenya included, keep calendar booking or transfers to higher tiers.
  3. How a caller reaches a person. A transfer to your cell, a message, or a staffed team: these are not the same thing for an upset customer.
  4. Languages in practice. "Supports 30 languages" and "answers Spanish-speaking callers on your plan" can be different claims.
  5. HIPAA. If you handle patient information, you need a signed Business Associate Agreement, not just a "secure" badge.

AI receptionist or answering service?

An AI receptionist answers every call at once, around the clock, for a flat monthly price. A live answering service puts a trained person on the line, which some callers and some calls still need, at a higher cost per call. Many businesses use both: the AI first, a person for the calls that need one. Compare the answering services we track, or read our AI receptionist vs answering service guide.

Guides for your industry or state

Other kinds of AI tools

Questions

How much does an AI receptionist cost?

Published starting prices on this page run from free plans and per-minute developer pricing to a few hundred dollars a month. Compare the starting price column, then check what each plan includes, because minutes, booking and transfers are often limited to higher tiers.

How do you order this list?

By how many of the five checks in the table each vendor meets with a published, sourced fact, then by whether the vendor publishes a price, then alphabetically. Nobody pays to be listed or placed. The methodology page has the full rule.

Why is Vocenya on this list?

We make Vocenya. It is shown with the same fields and goes through the same ordering rule as every other vendor, and it is labelled "Our product". The featured card at the top is our own ad and says so.

Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Free. We build it from your site in about 20 seconds, then it calls your phone.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.