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Vocenya

Upfirst

An AI receptionist for small businesses that answers every call 24/7, books into the business’s calendar, transfers calls with context and texts callers links mid-call.

Facts last checked

The facts, as Upfirst publishes them

Starting price

Starter, 30 calls/month, billed monthly ($20/month billed annually); $1.50 per additional call

Languages
35+ languages (not listed by name)source for languages, checked Oct 3, 2026

Says 35+ languages and switches automatically.

HIPAA / BAA

BAAs are listed on the Custom plan only.

Integrations
Google Calendar, Outlook, Clio, Acuity, Calendly, Square, Zapiersource for integrations, checked Oct 3, 2026
Books appointments
Two-way AI texting
Not published

Sends texts to callers mid-call (links, pricing, directions). Two-way AI text conversations are not described.

Website chat
Not published

“Not published” means we did not find it on Upfirst’s own pages, not that the feature is missing.

Who it’s for

Small businesses with modest call volume that want per-call pricing, calendar booking and multilingual answering.

Worth knowing before you buy

  • Plans include a set number of calls (30 on Starter), then $0.70–$1.50 per additional call.source
  • BAAs for HIPAA-regulated businesses are listed only on the Custom plan.source

Alternatives to Upfirst

  • Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.

    $32/month per seat + $32/month AI Receptionist

  • Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.

    $29/month

  • Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.

    $49/month

  • Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.

    Free plan

  • VocenyaOur product

    Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.

    $49/month

Our productThis card is our ad and is not part of the ranking.

Vocenya: an AI receptionist with people behind it

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

Call our AI receptionistHear it answer before you compare anything else.

Sources

Work at Upfirst, or spotted something out of date? Suggest a correction.

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Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Free. We build it from your site in about 20 seconds, then it calls your phone.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.