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Vocenya

Vocenya (our product)

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

Facts last checked

The facts, as Vocenya publishes them

Starting price

Value plan, 250 AI minutes, billed monthly, no contract

Languages

English and Spanish on every plan. Studio-voice plans (Starter and up) answer in many more languages and switch to the caller’s language.

HIPAA / BAA

HIPAA mode, a $150/month add-on, includes a signed BAA.

Integrations
Google Calendar, Microsoft 365, Acuity Scheduling, Jobber, Housecall Pro, ServiceTitansource for integrations, checked Oct 3, 2026
Books appointments

Calendar booking on Growth and Pro.

Transfers to a person

Warm transfers on Growth and Pro; GH Live human agents as an add-on.

Two-way AI texting

Texts the owner a call summary. It does not hold two-way AI text conversations with customers.

Website chat

Included on Growth and Pro, $49/month on other plans.

“Not published” means we did not find it on Vocenya’s own pages, not that the feature is missing.

Who it’s for

Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.

Worth knowing before you buy

  • Calendar booking and warm transfers start on the $249/month Growth plan.source
  • The Value plan and HIPAA mode answer in English and Spanish only.source
  • GH Live human agents have no public price; each business is quoted a per-call rate.source

Where others may fit you better

  • Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.

    $32/month per seat + $32/month AI Receptionist

  • Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.

    $29/month

  • Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.

    $49/month

  • Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.

    Free plan

  • Small businesses and teams that want to build their own AI agent for website chat, messaging and phone without writing code.

    Free plan

Sources

Work at Vocenya, or spotted something out of date? Suggest a correction.

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Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Free. We build it from your site in about 20 seconds, then it calls your phone.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.