Business phone service for small business, with AI built in

GH Phone is the business phone service inside Vocenya. It is built for small teams that need a professional phone setup without a desk phone on every desk or a long contract with a carrier.

Each user gets:

• A business number, or a shared main line.
• The Vocenya app for iPhone and Android to make and take business calls from your own phone. A browser softphone for computers is coming soon.
• Call routing and forwarding to team members’ phones.

It costs $25 per user per month and works alongside your Vocenya AI receptionist.

Yes. You can keep the number your customers already call by forwarding it. Nothing on your website, your Google listing, your business cards or your trucks has to change.

If you want a new number, you can choose a local one. For New Jersey businesses, that might be 201 or 551 in Bergen and Hudson, 973 or 862 in Essex and Morris, 908 in Union and Somerset, 732 or 848 in Middlesex and Monmouth, 609 or 640 around Trenton and the shore, or 856 in South Jersey. In New York City, you can pick a number that fits your borough.

You decide where calls go. A simple setup might send calls to the office first, then to the owner’s cell, then to the AI receptionist if nobody picks up.

Other common setups:

• Send new customer calls to sales and existing customer calls to scheduling.
• Ring a technician’s phone during their on-call shift.
• Send everything to the AI receptionist after hours.

Because the AI receptionist sits behind your team, a missed call becomes a captured lead with a summary, not a voicemail.

You can change the routing whenever your schedule changes.

They are designed to work together. Your team answers the calls they can. The AI receptionist answers the rest, day and night, in your business name.

When the AI takes a call, it captures the caller’s name, number, address, reason and urgency, books the appointment if your calendar is connected, and sends the summary to the right person by email and app notification. If a caller needs a human, it can warm transfer back to a team member or to a trained GH Live agent.

Pro plans support multiple numbers and locations for businesses with more than one office.