The AI receptionist for real estate agents that answers every sign call
An AI receptionist for real estate agents answers your listing line 24/7 in your name. It tells callers about the property from your listing notes, books showings on your calendar, asks buyers about pre-approval and timing, and sends you a summary the moment the call ends, even while you are mid-showing or at a closing.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Hartwell Realty Group
- Receptionist: Thanks for calling Hartwell Realty Group, this is the virtual assistant for Dana Hartwell. How can I help?
- Caller: I’m looking at the colonial on Maple Avenue. Is it still available?
- Receptionist: It is. It’s a four-bedroom with a finished basement, listed at the price on the sign. Would you like to see it?
- Caller: Yes, maybe Saturday morning.
- Receptionist: Dana has 10:30 open on Saturday. Are you working with an agent, and have you been pre-approved?
- Caller: No agent yet. We have a pre-approval from our bank.
- Receptionist: Great. You’re booked for 10:30 Saturday. Dana will call you shortly to confirm and share the address details.
What the owner’s summary would include
- Property:
- Colonial on Maple Avenue
- Showing:
- Saturday 10:30am
- Buyer status:
- Pre-approved, no agent
- Callback:
- (201) 555-0148
Where real estate agents lose calls today
Sign calls come in while you are showing another house
A buyer parked outside your listing calls the number on the yard sign. You are walking a couple through a different home and cannot pick up. By the time you call back, they have reached the agent on the next sign.
Web leads go cold in minutes
Portal and website inquiries arrive at night and on weekends. The agent who calls first usually gets the conversation, and a lead that waits until tomorrow morning has often already booked a tour with someone else.
Your phone is also your personal phone
Every call during dinner, a kid’s game or a listing appointment is a choice between being rude to a client and missing a prospect. Screening which calls are real buyers eats hours each week.
Calls Vocenya answers for real estate agents
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- Yard sign and listing inquiries
- Showing and open house requests
- Is this home still available?
- Seller asking for a home valuation
- Buyer asking about pre-approval and next steps
- Offer status questions from other agents
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your real estate team gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help real estate agents win more buyers?
It picks up the call you would otherwise miss. A buyer standing in front of your listing gets an answer on the first ring, hears the details from your listing notes, and books a showing before they dial anyone else. The AI asks the qualifying questions you would ask, like whether they have an agent, how they are financing and when they want to move, and sends you the answers right away. You walk into each callback already knowing who is serious.
Can it call my new web leads back right away?
Yes, on the Pro plan. When a buyer fills out the contact form on your website, speed-to-lead calls them within moments, introduces itself as your virtual assistant, answers questions about the listing and offers showing times. If the buyer wants to talk to you, it can warm transfer the call to your cell. Every outbound call follows built-in rules: Do-Not-Call checks, calling hours of 8am to 8pm local time and no more than 3 attempts in 24 hours.
What happens when another agent or a seller calls?
The AI handles the call differently based on who is on the line. A cooperating agent asking about offer status or showing instructions gets a quick summary sent to you, or a warm transfer if you mark those calls as urgent. A homeowner asking what their house is worth is treated as a listing lead: the AI captures the address, timeline and reason for selling so you can prepare a market analysis before you call back.
Will callers know they are talking to an AI?
The assistant identifies as a virtual assistant and never pretends to be you or any human. You choose whether it says so in the greeting or only if asked. Most buyers simply want the address, the price and a showing time, and they get those faster than a voicemail would give them. Anyone who asks for you directly can be transferred to your phone, and the summary tells you what they already asked.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Offers real times from your calendar and confirms them with the caller.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. The Value plan answers in English and Spanish.
Calls new leads back
Speed-to-lead calls every new website inquiry within moments, so your buyer hears from your team before they hear from the next agent.
Serving real estate agents in New Jersey and New York City
From Bergen County colonials to Brooklyn co-ops, New Jersey and New York City buyers often tour several homes in one weekend, so the agent who answers first on Saturday morning tends to get the showing.
See how it works in New Jersey and New York City.
Questions from real estate agents
Can the AI receptionist answer questions about my specific listings?
Yes. It learns from your website and any notes you add, such as bedrooms, taxes, school district, parking and showing instructions. When a listing changes status, update the notes and the AI answers with the new details on the next call. You review everything before it goes live.
Does it work with my team’s shared calendar?
It books showings into Google Calendar or Microsoft 365 and Outlook. Each agent can have their own calendar and availability, and the AI offers only open times. On the Growth plan and above, it can also warm transfer hot buyers to whichever agent is on call.
Can I keep the phone number on my signs and cards?
Yes. You forward your existing number to Vocenya, so nothing printed on your yard signs, brochures or business cards has to change. If you want a separate number for a new listing campaign, GH Phone provides local numbers and call routing for $25 per user per month.
Can it speak Spanish or Russian with buyers?
Yes. On Studio voices the AI answers in 89 languages, including Spanish and Russian, and it can switch to the caller’s language during the call. The Value plan answers in English and Spanish. Your summary still arrives in English, so you know exactly what the buyer asked and which showing time they picked.
How much does an AI receptionist for real estate agents cost?
Plans start at $49 a month with 250 AI minutes. Growth at $249 adds calendar booking, warm transfers and recordings, and Pro at $499 adds speed-to-lead calling for web inquiries. Every plan has a 14-day free trial, no contract, and you can cancel any time.
Related industries
Hear your real estate agent receptionist answer, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.