Smith.ai
An AI receptionist that answers calls around the clock, handles routine intake and books consultations, alongside a North American team of human virtual receptionists and a hybrid AI-plus-human option. It also offers live-staffed website chat powered by AI.
Facts last checked
The facts, as Smith.ai publishes them
- Starting price
Free plan with 25 calls/month ($3.00/call after); Pro is $150/month at about $2.00/call
- Free trial
25 calls per month on the free plan.
- Languages
- English, Spanishsource for languages, checked Oct 3, 2026
- HIPAA / BAA
- Not published
- Integrations
- Salesforce, HubSpot, Clio Grow, Clio Manage, Calendly, Zapier, Makesource for integrations, checked Oct 3, 2026
- Books appointments
- Transfers to a person
Warm transfers; calls can also go to a live North America-based receptionist as a per-call add-on.
- Two-way AI texting
- Not published
- Website chat
Live-staffed website chat powered by AI, a separate product from $140/month for 20 chats.
“Not published” means we did not find it on Smith.ai’s own pages, not that the feature is missing.
Who it’s for
Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
Alternatives to Smith.ai
Full Smith.ai alternatives comparisonSmall teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
$32/month per seat + $32/month AI Receptionist
Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
$29/month
Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
$49/month
Small businesses and teams that want to build their own AI agent for website chat, messaging and phone without writing code.
Free plan
- VocenyaOur product
Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.
$49/month
Vocenya: an AI receptionist with people behind it
An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.
Call our AI receptionist: (732) 633-0055Hear it answer before you compare anything else.- Starting price
- Free trial
- HIPAA / BAA
- Languages
- English, Spanishsource for languages, checked Oct 3, 2026
Sources
- Smith.ai homechecked Oct 3, 2026
- Smith.ai AI receptionist pricingchecked Oct 3, 2026
- Smith.ai AI receptionistchecked Oct 3, 2026
- Smith.ai website chatchecked Oct 3, 2026
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Hear it answer as your business, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.