Moneypenny vs Vocenya
A long-running answering service that offers an AI receptionist billed per call alongside human receptionists billed per minute, with the AI able to hand calls to a Moneypenny receptionist or to your own team. Its US office is in Duluth, Georgia.
Facts last checked
The facts, as Moneypenny publishes them
- Starting price
AI Answering, 25 calls a month, then $2.49 per extra call
- Free trial
- Not published
- Languages
- Not published
Spanish is published for its human receptionists; the AI receptionist’s languages are not published.
- HIPAA / BAA
- Not published
Its human medical answering page says its software is HIPAA compliant; a BAA is not published, and the AI receptionist page does not mention HIPAA.
- Integrations
- HubSpot, Salesforce, Calendlysource for integrations, checked Oct 5, 2026
- Books appointments
- Transfers to a person
To a Moneypenny receptionist or your own team.
- Two-way AI texting
- Not published
- Website chat
Website chat answered by its human agents.
“Not published” means we did not find it on Moneypenny’s own pages, not that the feature is missing.
Who it’s for
Businesses that want an established answering service with human receptionists available 24/7 behind the AI, and per-call pricing.
Moneypenny and Vocenya, side by side
Moneypenny’s column is what its own pages say, each fact linked to the page we read it on. Vocenya’s column is read from our live plans and settings. The two estimates use each company’s published prices for the same call volumes, at about three minutes a call, before tax.
“Not published” means we did not find it on Moneypenny’s own pages. See why Vocenya for how we decide what we claim.
Alternatives to Moneypenny
Full Moneypenny alternatives comparisonSmall teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
$32/month per seat + $32/month AI Receptionist
Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
$29/month
Healthcare practices that want calls, texting and a booking chat widget from one healthcare-focused vendor, with a BAA on every plan.
$299/month
Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
$49/month
- VocenyaOur product
Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, with a HIPAA mode for healthcare practices.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.
$49/month
Vocenya: an AI receptionist with people behind it
An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and sends the owner a summary by app notification and email. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.
Call our AI receptionist: (732) 633-0055Hear it answer before you compare anything else.- Starting price
- Free trial
- HIPAA / BAA
- Languages
- English, Spanishsource for languages, checked Oct 3, 2026
Sources
- Moneypenny US homechecked Oct 5, 2026
- Moneypenny US pricingchecked Oct 5, 2026
- Moneypenny AI Receptionistchecked Oct 5, 2026
- Moneypenny live chatchecked Oct 5, 2026
- Moneypenny bilingual answeringchecked Oct 5, 2026
Work at Moneypenny, or spotted something out of date? Suggest a correction.
Hear it answer as your business, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.