Ruby alternatives: live and AI receptionists

Business seat ($32/month billed yearly, $45 billed monthly) plus the AI Receptionist add-on at $32/month per agent billed yearly, which follows the same annual or monthly billing

HIPAA Business Associate Agreement is a $50/month per workspace add-on.

Says several languages, including English, French and Spanish.

Business Lite, 60 receptionist minutes/month, billed monthly; $0.48/minute over

On inbound voice plans.

Professional plan, 250 minutes per month

Listed on the Scale plan ($149/month) and up; can also text a scheduling link.

Free plan with 25 calls/month ($3.00/call after); Pro is $150/month at about $2.00/call

25 calls per month on the free plan.

Warm transfers; calls can also go to a live North America-based receptionist as a per-call add-on.

Free plan: 50 message credits/month, 1 agent, 1 member. Paid Hobby is $40/month for 700 message credits and 2 members; voice and telephony start on Standard at $150/month (4,000 credits). The page offers 20% off yearly plans.

Paid plans offer a 7-day trial.

Through Cal.com or Calendly actions.

Voice calls can be forwarded to a phone number; chats can escalate to a helpdesk ticket.

HIPAA-eligible on the Enterprise plan, which includes a HIPAA Business Associate Agreement with zero data retention.

Intercom Essential plan, $29 per seat/mo (the page offers annual and monthly billing). Fin is charged on top at $0.99 per outcome, an outcome being a resolved conversation or a completed workflow, charged once per conversation. Phone and SMS usage is billed separately.

No credit card required; unlimited Fin outcomes during the trial.

The Fin Voice page shows booking an appointment as an example action.

Fin Voice passes calls to a human by live transfer, callback or workflow handoff.

“HIPAA support” is listed on the Expert plan ($132 per seat/mo); signing a BAA is not stated on the page.

Says Fin speaks dozens of languages; the Fin Voice page mentions 30-language support. No list published.

Business-in-a-Box billed annually ($99/month billed monthly); 200 voice minutes, 100 chatbot conversations and 400 SMS per month

States HIPAA compliance with signed BAAs; plan conditions are not stated.

Says 20+ languages.

Starter, 30 calls/month, billed monthly ($20/month billed annually); $1.50 per additional call

On all plans.

BAAs are listed on the Custom plan only.

Says 35+ languages and switches automatically.

Pay as you go, no monthly platform fee. Voice agents cost $0.07–$0.31 per minute depending on the model, voice and features; telephony ($0.015/min US), phone numbers ($2/month) and add-ons are priced separately. Chat agents from $0.002 per message.

HIPAA / BAA is listed as an Enterprise plan feature.

Docs list more than 50 languages; each depends on the chosen voice and speech-recognition provider.

Sales-led pricing: Enterprise contracts start at $30,000 a year, scoped around call volume, concurrency, telephony, integrations, security and launch support. No self-serve plan prices are published.

The site says you can build an agent for free from templates; paid pricing is quoted by sales.

Real-time booking, including Cal.com.

BAA signed at contract signing for customers who use the HIPAA Setting to process PHI.

Docs list over 30 languages, plus a multilingual mode that switches between 10 of them.

Starter, per agent, billed annually ($79/month billed monthly); unlimited minutes, 100 unique customers/month, then $0.50/customer

Homepage lists HIPAA alongside SOC2 Type II and ISO27001. BAA terms are not published.

Launch plan, starts at $449 per month with 500 minutes

Multilingual voices are listed on the Enterprise plan; languages are not named.

Plans are a set monthly amount based on minutes, with a per-minute overage fee; prices are given through a form or sales call.

Offers a HIPAA-compliant option for portal messages with health information; signing a BAA is not stated on the page.

Bilingual routing is an add-on with a small additional monthly charge.

Start plan: $0.14 per minute with no platform fee; the rate covers the language model, speech-to-text, text-to-speech and telephony. Transfers are $0.05 per transfer minute. The Build plan is $0.12/min plus a $299/month platform fee.

Start plan sign-up includes two credits and an inbound number, no card required.

Scheduling with Cal.com and Calendly.

Transfer minutes billed separately ($0.05/min on Start).

HIPAA-eligible with a signed BAA.

Says 40+ languages natively, with real-time translation in 23 of them.

Pre-paid $0.05/min Vapi hosting fee with no monthly fee on the usage-only option. Transcriber, language model, voice and telephony provider costs are charged on top per minute. Optional Core support package is $29/month.

Via the Google Calendar tool.

Paid add-on at $2,000/month including a signed BAA; HIPAA-compliant providers only.

Docs say Vapi voices cover 40+ languages; coverage depends on the speech and voice providers chosen.

Platform fee plus usage, annual plans paid monthly per location; amounts not published

The pricing FAQ says no pilot or trial is published.

Books service appointments during the call.

Pricing is by sales quote; the AI Employee is an add-on to any plan.