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Vocenya

Synthflow

A voice AI platform for building agents that handle inbound and outbound calls, answer questions, book appointments and hand calls to people, with its own telephony. Chat agents can also run in a website widget, on WhatsApp and over SMS.

Facts last checked

The facts, as Synthflow publishes them

Starting price

Sales-led pricing: Enterprise contracts start at $30,000 a year, scoped around call volume, concurrency, telephony, integrations, security and launch support. No self-serve plan prices are published.

Free trial

The site says you can build an agent for free from templates; paid pricing is quoted by sales.

Languages
English, Spanish, French, German, Portuguese, Italian, Dutch, Hindi, Russian, Japanese, Mandarin, Koreansource for languages, checked Oct 3, 2026

Docs list over 30 languages, plus a multilingual mode that switches between 10 of them.

HIPAA / BAA

BAA signed at contract signing for customers who use the HIPAA Setting to process PHI.

Integrations
Salesforce, HubSpot, Zapier, Cal.com, GoHighLevelsource for integrations, checked Oct 3, 2026
Books appointments

Real-time booking, including Cal.com.

Two-way AI texting

SMS chat agents need your own Twilio account.

“Not published” means we did not find it on Synthflow’s own pages, not that the feature is missing.

Who it’s for

Larger businesses and contact centers that want a sales-scoped voice and chat agent deployment with implementation support.

Worth knowing before you buy

  • Pricing is quoted by sales; Enterprise contracts start at $30,000 a year.source
  • SMS and WhatsApp chat agents require the business’s own Twilio account.source
  • HIPAA coverage depends on the customer enabling the HIPAA Setting for workflows with PHI.source

Alternatives to Synthflow

  • Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.

    $32/month per seat + $32/month AI Receptionist

  • Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.

    $29/month

  • Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.

    $49/month

  • Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.

    Free plan

  • VocenyaOur product

    Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.

    $49/month

Our productThis card is our ad and is not part of the ranking.

Vocenya: an AI receptionist with people behind it

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

Call our AI receptionistHear it answer before you compare anything else.

Sources

Work at Synthflow, or spotted something out of date? Suggest a correction.

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Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Free. We build it from your site in about 20 seconds, then it calls your phone.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.