Hatch

AI customer service reps for home service and remodeling businesses that answer calls, texts and emails, qualify leads and book jobs 24/7, with transfers to staff when needed.

Facts last checked Oct 3, 2026

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The facts, as Hatch publishes them

Starting price: Not published
Platform fee plus usage, annual plans paid monthly per location; amounts not published
Free trial: Not published
The pricing FAQ says no pilot or trial is published.
Languages: Not published
HIPAA / BAA: Not published
Integrations: ServiceTitan, AccuLynx, LeadPerfection, improveit 360, Yelp, Angi, Google LSA, Thumbtacksource for integrations, checked Oct 3, 2026
Books appointments: Yessource for books appointments, checked Oct 3, 2026
Transfers to a person: Yessource for transfers to a person, checked Oct 3, 2026
Two-way AI texting: Yessource for two-way ai texting, checked Oct 3, 2026
Website chat: Not published

“Not published” means we did not find it on Hatch’s own pages, not that the feature is missing.

Who it’s for

Home service and remodeling companies (HVAC, plumbing, roofing and similar) that want AI to answer calls and texts and book into ServiceTitan or AccuLynx.

Worth knowing before you buy

Dollar amounts are not published; pricing is a platform fee plus usage.source
Plans are annual, billed monthly per location.source
No published trial or pilot.source

Alternatives to Hatch

Allo
Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
$32/month per seat + $32/month AI Receptionist
Dialzara
Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
$29/month
Rosie
Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
$49/month
Smith.ai
Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.
Free plan
VocenyaOur product
Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.
$49/month

Our productThis card is our ad and is not part of the ranking.

Vocenya: an AI receptionist with people behind it

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

Call our AI receptionist: (732) 633-0055Hear it answer before you compare anything else.

Vocenya’s full listing, limits included How the receptionist works

Starting price: $49/monthsource for starting price, checked Oct 3, 2026
Free trial: 14 dayssource for free trial, checked Oct 3, 2026
HIPAA / BAA: Yessource for hipaa / baa, checked Oct 3, 2026
Languages: English, Spanishsource for languages, checked Oct 3, 2026

Sources

Hatch homechecked Oct 3, 2026
Hatch pricingchecked Oct 3, 2026
Hatch Voice AIchecked Oct 3, 2026
Hatch platform overviewchecked Oct 3, 2026

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Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.