MedReception AI vs Vocenya

A healthcare-only AI receptionist for medical practices, sold mainly as managed plans that the company builds, integrates with the practice’s EMR and monitors, plus a self-serve plan. It signs a BAA for every deployment that touches patient information.

Facts last checked Oct 5, 2026

Ready-made productwww.medreception.ai Suggest a correction

The facts, as MedReception AI publishes them

Starting price: $299/monthsource for starting price, checked Oct 5, 2026
MedReception Studio, self-serve, no setup fee; managed plans start at $495/month for 500 minutes
Free trial: Not published
A free demo is offered.
Languages: English, Spanish, French, Arabic, Portuguese, Creolesource for languages, checked Oct 5, 2026
On Studio, English is included and each additional language is $49/month.
HIPAA / BAA: Yessource for hipaa / baa, checked Oct 5, 2026
Signs a BAA for every deployment that touches PHI.
Integrations: athenahealth, eClinicalWorks, Epic, Elation, Cerbo, Hint, Tebra, AdvancedMD, ModMedsource for integrations, checked Oct 5, 2026
Books appointments: Yessource for books appointments, checked Oct 5, 2026
EMR scheduling on managed plans; a one-time $1,500 add-on plus $99/month on Studio.
Transfers to a person: Yessource for transfers to a person, checked Oct 5, 2026
Routes calls to the practice’s staff; no live answering team published.
Two-way AI texting: Not published
Sends confirmation texts after calls; two-way AI texting is not published.
Website chat: Not published

“Not published” means we did not find it on MedReception AI’s own pages, not that the feature is missing.

Who it’s for

Medical practices that want a healthcare-only vendor to build and run the receptionist for them, connected to their EMR, with a BAA.

Worth knowing before you buy

Managed plans start at $495 a month for 500 minutes, then $1.25 per extra minute; after-hours coverage is a $99/month add-on on that plan.source
Healthcare practices only.source
Refunds are not given for unused minutes or services.source

MedReception AI and Vocenya, side by side

MedReception AI’s column is what its own pages say, each fact linked to the page we read it on. Vocenya’s column is read from our live plans and settings. The two estimates use each company’s published prices for the same call volumes, at about three minutes a call, before tax.

Fact	MedReception AI	Vocenya Our product
How you pay	Monthly plan with minutes included, then per minutesource for how you pay, checked Oct 5, 2026	Flat monthly plan with AI minutes included, then a published rate per extra minute
Included each month	Essential $495: 500 minutes; Professional $995: 1,000 minutes; Elite $1,495: 2,000 minutes; Studio $299 self-serve (minutes not published)source for included each month, checked Oct 5, 2026	Value $49: 250 minutes; Starter $99: 300 minutes; Growth $249: 1,000 minutes; Pro $499: 2,500 minutes
Past the allowance	$0.95 to $1.25 per extra minute, by plansource for past the allowance, checked Oct 5, 2026	$0.25 to $0.35 per extra minute, by plan; calls keep being answered past the allowance
Setup fee	None stated; EMR scheduling on Studio is $1,500 one time plus $99/monthsource for setup fee, checked Oct 5, 2026	None on any plan
Contract	Month to month, cancel any timesource for contract, checked Oct 5, 2026	Month to month, cancel any time
Trying it first	A booked demo; no free trial publishedsource for trying it first, checked Oct 5, 2026	14-day free trial with no card to start, plus a website demo that builds a receptionist from your site and calls your phone
Channels	Phone calls, with confirmation texts after callssource for channels, checked Oct 5, 2026	Live today: phone calls, website chat, WhatsApp, Shopify and outbound calls. Coming soon: texting and email.
WhatsApp	Not published	Yes, on its own plan or as an add-on
Shopify	Not published	Yes, answers from your live catalog and order status
Languages	Multilingual on managed plans; on Studio, English plus $49/month per languagesource for languages, checked Oct 5, 2026	English and Spanish on every plan; 89 languages on Studio voices
HIPAA / BAA	BAA signed for every deployment that touches PHIsource for hipaa / baa, checked Oct 5, 2026	HIPAA mode with a Business Associate Agreement is built; it opens to new practices once our BAA is published
People behind the AI	Escalates to your staff; no live answering team publishedsource for people behind the ai, checked Oct 5, 2026	Warm transfers to your team from Growth up; GH Live, our staffed answering team, as an add-on quoted per business
Demo you can try now	A recorded call on the site and a booked demo; no callable demo number publishedsource for demo you can try now, checked Oct 5, 2026	Call our demo line at (732) 633-0055, or enter your website and it builds your receptionist and calls you
Estimate: 100 calls a month	About 300 minutes: $495 on Essential (500 minutes, daytime), or Studio at $299 with minutes not publishedsource for estimate: 100 calls a month, checked Oct 5, 2026 Our calculation from the published prices.	About 300 minutes: $61.50 on Value (50 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers
Estimate: 300 calls a month	About 900 minutes: $995 on Professional (1,000 minutes, after-hours included)source for estimate: 300 calls a month, checked Oct 5, 2026 Our calculation from the published prices.	About 900 minutes: $211.50 on Value (650 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers

“Not published” means we did not find it on MedReception AI’s own pages. See why Vocenya for how we decide what we claim.

Alternatives to MedReception AI

Full MedReception AI alternatives comparison

Allo
Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.
$32/month per seat + $32/month AI Receptionist
Dialzara
Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
$29/month
FrontDesk
Healthcare practices that want calls, texting and a booking chat widget from one healthcare-focused vendor, with a BAA on every plan.
$299/month
Rosie
Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.
$49/month
VocenyaOur product
Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, with a HIPAA mode for healthcare practices.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.
$49/month

Our productThis card is our ad and is not part of the ranking.

Vocenya: an AI receptionist with people behind it

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and sends the owner a summary by app notification and email. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

Call our AI receptionist: (732) 633-0055Hear it answer before you compare anything else.

Vocenya’s full listing, limits included How the receptionist works

Starting price: $49/monthsource for starting price, checked Oct 3, 2026
Free trial: 14 dayssource for free trial, checked Oct 3, 2026
HIPAA / BAA: Nosource for hipaa / baa, checked Oct 3, 2026
Languages: English, Spanishsource for languages, checked Oct 3, 2026

Sources

MedReception AI homechecked Oct 5, 2026
MedReception AI pricingchecked Oct 5, 2026
MedReception AI HIPAAchecked Oct 5, 2026
MedReception AI languageschecked Oct 5, 2026
MedReception AI New Jersey pagechecked Oct 5, 2026
MedReception AI contactchecked Oct 5, 2026
MedReception AI termschecked Oct 5, 2026

Work at MedReception AI, or spotted something out of date? Suggest a correction.

Compare in a category

AI receptionistsAI that answers your business phone calls, takes details, and books or transfers.

Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.