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Vocenya

Chatbase

Chatbase lets a business build AI agents without code that answer customers on its website, messaging apps, email and phone, and escalate to a human when needed.

Facts last checked

The facts, as Chatbase publishes them

Starting price

Free plan: 50 message credits/month, 1 agent, 1 member. Paid Hobby is $40/month for 700 message credits and 2 members; voice and telephony start on Standard at $150/month (4,000 credits). The page offers 20% off yearly plans.

Free trial

Paid plans offer a 7-day trial.

Languages
Not published
HIPAA / BAA

HIPAA-eligible on the Enterprise plan, which includes a HIPAA Business Associate Agreement with zero data retention.

Integrations
Cal.com, Calendly, Zendesk, Salesforce, HubSpot, Shopify, Stripe, WordPress, WhatsApp, Twiliosource for integrations, checked Oct 3, 2026
Books appointments

Through Cal.com or Calendly actions.

Transfers to a person

Voice calls can be forwarded to a phone number; chats can escalate to a helpdesk ticket.

Two-way AI texting
Not published

“Not published” means we did not find it on Chatbase’s own pages, not that the feature is missing.

Who it’s for

Small businesses and teams that want to build their own AI agent for website chat, messaging and phone without writing code.

Worth knowing before you buy

  • Usage is metered in message credits; extra credits are $40 per 1,000.source
  • Voice and telephony start on the $150/month Standard plan.source
  • Phone answering connects through the business’s own Twilio account or SIP trunk; a HIPAA BAA is on Enterprise only.source

Alternatives to Chatbase

  • Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.

    $32/month per seat + $32/month AI Receptionist

  • Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.

    $29/month

  • Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.

    $49/month

  • Law firms and other small businesses that want per-call pricing with the option to hand calls to human receptionists.

    Free plan

  • VocenyaOur product

    Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.

    $49/month

Our productThis card is our ad and is not part of the ranking.

Vocenya: an AI receptionist with people behind it

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

Call our AI receptionistHear it answer before you compare anything else.

Sources

Work at Chatbase, or spotted something out of date? Suggest a correction.

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Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Free. We build it from your site in about 20 seconds, then it calls your phone.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.