Skip to content
Vocenya

AgentZap vs Vocenya

An AI phone receptionist sold on per-minute plans, with calendar booking, call transfers, English and Spanish, and live human agents available per transferred call. It publishes a page for each US state. AgentZap is a product of Mega Systems LLC.

Facts last checked

The facts, as AgentZap publishes them

Starting price

Starter, 150 minutes included, $0.85 per extra minute, plus a $499 one-time training and setup fee

Free trial
Not published

No free trial published; a 30-day money-back guarantee is offered instead.

Languages

Additional languages available.

HIPAA / BAA

States a signed BAA for every healthcare client handling PHI, included with the plan.

Integrations
Google Calendar, Outlook, Calendly, ServiceTitan, Jobber, Housecall Pro, Clio, Vagaro, SimplePractice, Dentrixsource for integrations, checked Oct 5, 2026
Transfers to a person

Transfers to your team; live AgentZap agents are $2.50 per transferred call.

Two-way AI texting
Not published

SMS is described for notifications and reminders; two-way AI texting is not published.

Website chat
Not published

“Not published” means we did not find it on AgentZap’s own pages, not that the feature is missing.

Who it’s for

Businesses that want an AI receptionist with live agents available per call, and that are comfortable with per-minute pricing and a one-time setup fee.

Worth knowing before you buy

  • Every monthly plan adds a $499 one-time training and setup fee; annual and 6-month terms reduce or waive it.source
  • Monthly plans are month to month with a 30-day cancellation notice.source
  • Some practice management integrations, such as Clio, ServiceTitan and Dentrix, may need setup beyond the standard fee.source

AgentZap and Vocenya, side by side

AgentZap’s column is what its own pages say, each fact linked to the page we read it on. Vocenya’s column is read from our live plans and settings. The two estimates use each company’s published prices for the same call volumes, at about three minutes a call, before tax.

FactAgentZapVocenya Our product
How you pay
Monthly plan with minutes included, then per minutesource for how you pay, checked Oct 5, 2026
Flat monthly plan with AI minutes included, then a published rate per extra minute
Included each month
Starter $109: 150 minutes; Professional $295: 450 minutes; Business $899: 1,500 minutessource for included each month, checked Oct 5, 2026
Value $49: 250 minutes; Starter $99: 300 minutes; Growth $249: 1,000 minutes; Pro $499: 2,500 minutes
Past the allowance
$0.70 to $0.85 per extra minute, by plansource for past the allowance, checked Oct 5, 2026
$0.25 to $0.35 per extra minute, by plan; calls keep being answered past the allowance
Setup fee
$499 one time on monthly plans; reduced on annual, waived on some termssource for setup fee, checked Oct 5, 2026
None on any plan
Contract
Month to month with 30 days’ notice; 6-month and annual terms optionalsource for contract, checked Oct 5, 2026
Month to month, cancel any time
Trying it first
30-day money-back guarantee; no free trial publishedsource for trying it first, checked Oct 5, 2026
14-day free trial with no card to start, plus a website demo that builds a receptionist from your site and calls your phone
Channels
Phone calls (inbound and outbound); SMS and email notificationssource for channels, checked Oct 5, 2026
Live today: phone calls, website chat, WhatsApp, Shopify and outbound calls. Coming soon: texting and email.
WhatsApp
Not published
Yes, on its own plan or as an add-on
Shopify
Not published
Yes, answers from your live catalog and order status
Languages
English and Spanish; additional languages availablesource for languages, checked Oct 5, 2026
English and Spanish on every plan; 89 languages on Studio voices
HIPAA / BAA
Signed BAA stated as included with the plansource for hipaa / baa, checked Oct 5, 2026
HIPAA mode with a Business Associate Agreement is built; it opens to new practices once our BAA is published
People behind the AI
Live agents 24/7 at $2.50 per transferred callsource for people behind the ai, checked Oct 5, 2026
Warm transfers to your team from Growth up; GH Live, our staffed answering team, as an add-on quoted per business
Demo you can try now
Recorded demo calls on the site and a booked demo; no callable demo number publishedsource for demo you can try now, checked Oct 5, 2026
Call our demo line at (732) 633-0055, or enter your website and it builds your receptionist and calls you
Estimate: 100 calls a month
About 300 minutes: $236.50 on Starter ($109 plus 150 extra minutes at $0.85), plus the $499 setup fee in the first monthsource for estimate: 100 calls a month, checked Oct 5, 2026

Our calculation from the published prices.

About 300 minutes: $61.50 on Value (50 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers
Estimate: 300 calls a month
About 900 minutes: $632.50 on Professional ($295 plus 450 extra minutes at $0.75), plus setup unless on a 6-month termsource for estimate: 300 calls a month, checked Oct 5, 2026

Our calculation from the published prices.

About 900 minutes: $211.50 on Value (650 extra minutes at $0.25); $249 on Growth (within 1,000 included minutes) with booking and warm transfers

“Not published” means we did not find it on AgentZap’s own pages. See why Vocenya for how we decide what we claim.

  • Small teams that want a business phone system and an AI receptionist on the same number, with CRM sync to HubSpot or Salesforce.

    $32/month per seat + $32/month AI Receptionist

  • Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.

    $29/month

  • Healthcare practices that want calls, texting and a booking chat widget from one healthcare-focused vendor, with a BAA on every plan.

    $299/month

  • Solo owners and small businesses that want minute-based AI call answering in English and Spanish with website chat included.

    $49/month

  • VocenyaOur product

    Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, with a HIPAA mode for healthcare practices.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.

    $49/month

Our productThis card is our ad and is not part of the ranking.

Vocenya: an AI receptionist with people behind it

An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and sends the owner a summary by app notification and email. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.

Call our AI receptionistHear it answer before you compare anything else.

Sources

Work at AgentZap, or spotted something out of date? Suggest a correction.

Compare in a category

Hear it answer as your business, right now.

Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.

Free. We build it from your site in about 20 seconds, then it calls your phone.

Hear it yourself

Call (732) 633-0055

Our AI receptionist picks up. Ask it anything, or have it answer as your business.