The AI receptionist for solar installers that qualifies every lead
An AI receptionist for solar installers answers every call in your company’s name, 24/7. It asks whether the caller owns the home, what their monthly electric bill looks like, the roof’s age and shading, and whether they want panels, a battery or service on an existing system, then books a site assessment and sends you the qualified lead.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Sunward Solar
- Receptionist: Thanks for calling Sunward Solar, this is the virtual assistant. Are you interested in going solar, or calling about an existing system?
- Caller: I’m interested in getting panels. My electric bills are crazy in the summer.
- Receptionist: I can help. Do you own the home, and roughly what does your electric bill run in the summer months?
- Caller: We own it. The bill is around three hundred in July and August.
- Receptionist: Thank you. About how old is your roof, and is it mostly shaded or mostly sunny?
- Caller: The roof is maybe eight years old. The back gets full sun.
- Receptionist: That sounds like a good fit to look at. I can book a free site assessment Thursday at 5pm. Can you have a recent electric bill handy?
What the owner’s summary would include
- Lead:
- Homeowner, interested in new solar install
- Usage:
- About $300 per month in summer
- Roof:
- About 8 years old, rear faces full sun
- Booked:
- Site assessment Thursday 5:00pm
Where solar installers lose calls today
Paid leads go cold in hours
You spend real money on ads and referrals, and solar shoppers often talk to several installers. A lead that waits until tomorrow for a callback has frequently already booked with someone else.
Your closers waste time on non-buyers
Renters, homes with roofs that need replacing, and heavily shaded lots take up consultation slots that should go to qualified homeowners. Screening that on the first call protects your sales team’s calendar.
Existing customers need service too
Inverter errors, monitoring app questions and roof leak concerns from past installs compete with new sales calls. Customers who can’t reach you leave bad reviews that scare off new buyers.
Calls Vocenya answers for solar installers
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- New solar panel inquiry
- Battery storage or backup power question
- Site assessment or consultation booking
- Inverter error or monitoring app issue
- Production seems low
- Roof leak near panels
- Removal and reinstall for a roof replacement
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your solar company gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help solar installers close more deals?
In solar, the first installer to have a real conversation usually shapes the homeowner’s decision. An AI receptionist answers every call, asks your qualifying questions about ownership, electric bills, roof age and shading, and books a site assessment with your sales team. You get a summary by email or app notification with the lead’s details. Your closers spend their time with homeowners who can actually go solar, and fewer paid leads slip away.
Can AI agents for solar companies call web leads right away?
Yes. On the Pro plan, speed-to-lead calls anyone who fills out your website form within moments, asks your qualifying questions and books a consultation. Outbound calls follow built-in rules, including Do-Not-Call checks, local calling hours of 8am to 8pm, consent records, and no more than 3 attempts in 24 hours. That lets you respond fast without turning into the pushy solar company everyone complains about. Every attempt and consent record is kept.
Does it handle service calls from existing solar customers?
It does. The assistant separates service from sales, then captures the customer’s name, address, install date if known, and the issue, such as an inverter error light, a monitoring app showing zero production, or a leak near a mount. It books a service visit or routes the call to your service team. Past customers get a quick, professional response, which protects your reviews and your referrals. Service calls can also go to a separate calendar.
Can it answer questions about incentives and financing?
It answers from your website and notes, so it can describe the financing options and programs you offer in your own words. It won’t promise savings amounts, tax credit eligibility or approval. For those questions, it books a consultation so your advisor can go over the numbers with the homeowner properly, using their actual bills and roof. That protects your company from making promises your proposal can’t back up, and keeps the conversation honest from the first call.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Books into Housecall Pro while the caller is still on the line.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. The Value plan answers in English and Spanish.
Calls new leads back
Speed-to-lead calls new web inquiries within moments with built-in consent, Do-Not-Call and calling-hour checks, so paid leads get a real conversation before they talk to another installer.
Serving solar installers in New Jersey and New York City
Across New Jersey’s suburbs, from Monmouth and Ocean counties to Morris and Somerset, homeowners compare several solar quotes before signing, while in New York City rowhouse and brownstone roofs in Queens and Brooklyn raise their own questions about space and access. Fast, careful answers stand out in both markets.
See how it works in New Jersey and New York City.
Questions from solar installers
Will the AI promise savings to homeowners?
No. It doesn’t quote savings, payback periods or incentive amounts. It collects the information your advisor needs and books a consultation. That keeps your company’s claims accurate and leaves the numbers to the person who reviews the actual bills and roof.
Can it book appointments for multiple sales reps?
Yes. It can book into several Google Calendar or Microsoft 365 calendars, so assessments go to the rep who covers that area or has the next opening. The Pro plan also supports multiple numbers and locations, which suits installers covering both New Jersey and New York.
Is outbound calling compliant?
Outbound calling is built with Do-Not-Call checks, local calling hours of 8am to 8pm, consent records, and a limit of 3 attempts in 24 hours. It only calls contacts who gave consent, such as people who submitted your web form.
Can it handle website chat too?
Yes. Website live chat answers visitors from the same knowledge, collects their details and hands chats to your team or a GH Live agent. It’s included on Growth and Pro, and a $49 per month add-on on Value and Starter.
What languages does it support?
Studio voices answer in 89 languages and switch to the caller’s language automatically; the Value plan answers in English and Spanish. The assistant asks the same qualifying questions in every language, and your summaries arrive in English so your sales team can follow up right away, even if they don’t speak the caller’s language.
Related industries
Hear your solar installer receptionist answer, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.