The AI receptionist for pest control that books the inspection on the first call
An AI receptionist for pest control companies answers every call in your name, 24/7. It finds out what pest the caller is seeing, where and for how long, whether it’s a home, apartment or business, books the inspection or treatment into Jobber or Housecall Pro, and sends you a summary so your techs arrive with the right products.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Greenway Pest Solutions
- Receptionist: Thanks for calling Greenway Pest Solutions, this is the virtual assistant. What kind of pest problem are you dealing with?
- Caller: I think we have mice. I found droppings in the kitchen cabinets.
- Receptionist: I’m sorry, that’s stressful. How long have you been noticing signs, and is it a house or an apartment?
- Caller: A house. Maybe a week now. I heard scratching in the wall too.
- Receptionist: Thank you. Do you have pets or small children at home? Our technician uses that to choose the safest treatment.
- Caller: One dog and a toddler.
- Receptionist: Noted. I can book an inspection Thursday at 10am. What’s the address?
What the owner’s summary would include
- Pest:
- Mice, droppings in kitchen, scratching in wall
- Property:
- Single-family house, signs for about a week
- Household:
- Dog and toddler at home
- Booked:
- Inspection Thursday 10:00am
Where pest control companies lose calls today
Panicked callers want an answer now
Someone who just found bed bugs on the mattress or a mouse in the kitchen is upset and ready to book. If they reach voicemail, they call the next exterminator immediately, and that first visit often turns into a recurring plan.
Spring and summer overload the office
Ants, termite swarms, wasps and mosquitoes all show up at once when the weather warms. Your office can’t keep up with the calls while also scheduling routes, and recurring customers get stuck on hold.
Every pest needs different prep
A bed bug treatment, a termite inspection and a yellow jacket nest removal all need different details and customer prep. Missing those on the call means rescheduled visits and unhappy customers.
Calls Vocenya answers for pest control companies
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- Bed bug inspection or treatment
- Mice or rats in the home
- Termite swarm or damage inspection
- Wasp, hornet or yellow jacket nest
- Ants, roaches or spiders
- Recurring quarterly service plan
- Commercial or restaurant pest service
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your pest control company gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help pest control companies grow?
Pest control lives on first visits that become recurring plans. An AI receptionist answers every call on the first ring, identifies the pest, and books the inspection before the caller shops around. It captures the property type, how long the problem has lasted, and whether there are pets or children in the home. The appointment goes into Jobber, Housecall Pro or your calendar, and the summary goes to you by email and app notification, so your route stays full.
Can the AI answer questions about treatments and prep?
Yes, using the information on your website and in your notes. It can explain what happens during a bed bug inspection, how customers should prepare for a treatment, how long to stay out of the home if you use a product that requires it, and whether your treatments are pet friendly. It doesn’t make up answers. If something isn’t in your materials, it takes a message for a technician to follow up.
Does it handle stinging insect and wildlife urgency?
You set the rules. A wasp nest by the front door with a child allergic to stings, or a bat in the living room, can be marked urgent and sent to your on-call tech or warm-transferred to a person. A few ants on the counter gets the next open route slot. That keeps your techs working the calls that matter most first, without anyone in the office sorting voicemails. It also keeps a record of each call, so you can see how urgent situations were handled.
Can it sell and schedule recurring service plans?
It can describe your quarterly or monthly plans the way you write them and capture interest for your team to follow up, or book the first service visit directly. When existing plan customers call to reschedule, it moves the visit into another open slot. Appointment reminder calls help cut down on visits where nobody is home and the gate is locked. Plan customers get a quick answer, which helps them stay with you year after year.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Books into Housecall Pro while the caller is still on the line.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. The Value plan answers in English and Spanish.
Calls new leads back
Appointment reminder campaigns confirm scheduled treatments and prep instructions ahead of time, so techs don’t arrive to a locked gate or an unprepared home.
Serving pest control companies in New Jersey and New York City
Dense multifamily buildings in New York City and Hudson County mean bed bug and rodent problems often involve landlords, supers and several units, while suburban Morris and Somerset county homes see termite swarms and stinging insects each spring. One assistant can handle both kinds of callers correctly.
See how it works in New Jersey and New York City.
Questions from pest control companies
Can the AI tell callers what pest they have?
It can ask what they’re seeing and share general information from your website, but it doesn’t diagnose. It collects a clear description, and your technician identifies the pest during the inspection. That keeps your company’s advice accurate and consistent, and avoids telling a caller they have termites when it turns out to be flying ants.
Does it work with landlords and property managers?
Yes. It captures the building address, the affected units, the tenant’s contact information and who is authorizing and paying for the work. That’s important for bed bug and rodent jobs in multifamily buildings where access and prep involve several people.
Can it book into my routing software?
It books into Jobber, Housecall Pro, Google Calendar and Microsoft 365, and sends leads into Jobber, Housecall Pro and ServiceTitan’s Bookings queue. You set the time slots and job lengths for each type of service, so a bed bug heat treatment isn’t booked into a slot meant for a quick ant spray.
Will it handle commercial accounts?
Yes. Restaurants, warehouses and offices get their business name, contact, service address and pest issue captured, and can be routed to a separate commercial calendar or person. The assistant can also give your commercial service hours and note whether the visit must happen before opening or after close.
How do I try it?
Enter your website at vocenya.com and your receptionist is built in about 20 seconds. You can have it call your phone to hear it, then edit anything before it takes real calls. Every plan includes a 14-day free trial with no contract.
Related industries
Hear your pest control company receptionist answer, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.